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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 90 West (Service Plaza, Massachusetts Tpke, Charlton, MA 01507
Phone: (508) 434-0030
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Arthur Tseng-Christopher
This McDonald’s was amazing. The Big Mac was average, however the fries were great. The best part was the service. As so as i put in my order, someone at the cash register offered me a strawberry milkshake for free. This service was spectacular, deeming it worthy of a five star
… moreNadia Sin
It was a terrible experience we have had with McDonald. We are on the road and stop there to buy some iced coffee On Sept 11, 2025. We bought the first one at $3.63 in total over the counter and the staff looked like didn’t know how to work it right. She asked me to pay at one machine via my credit card and then took a while said it was not responding, further asked me to pay again with another machine. I followed what she said and eventually got a cup to fill iced coffee on other counter (self service). Couple minutes later, I went back and bought second iced coffee at $3.63 as well. Thus, I had two receipts with me both charged $3.63 each.
After the trip on Sept 16, I checked my online card statement and found McDonald charged me three times at an amount of $3.63! I only bought twice iced coffee!
I contacted my credit card company and was advised to contact the merchant is faster to get back the refund.
I then called the number on the receipt of that McDonald location, the telephone was keeping in busy tone.
I further found a way to contact with McDonald customer service over Internet and told them this story. From Sept 16 to 18, I got emails from four different customer service staff contacted me and asked me to submit receipts, App email address (I didn’t use App) and purchase proof (that is same as receipt…just duplicated request).
So far, I was told that from their last email: “…..In regard to your request for a refund, this must come directly from the restaurant location in which the order was purchased.
We have advised the restaurant location of your request for a refund and the issues experienced on your visit
….”
Well, I don’t know that location get it and how long my $3.63 will be refunded back to my card.
It was $3.63 only why took so long?
Just feel frustrating……….
… moreAfter the trip on Sept 16, I checked my online card statement and found McDonald charged me three times at an amount of $3.63! I only bought twice iced coffee!
I contacted my credit card company and was advised to contact the merchant is faster to get back the refund.
I then called the number on the receipt of that McDonald location, the telephone was keeping in busy tone.
I further found a way to contact with McDonald customer service over Internet and told them this story. From Sept 16 to 18, I got emails from four different customer service staff contacted me and asked me to submit receipts, App email address (I didn’t use App) and purchase proof (that is same as receipt…just duplicated request).
So far, I was told that from their last email: “…..In regard to your request for a refund, this must come directly from the restaurant location in which the order was purchased.
We have advised the restaurant location of your request for a refund and the issues experienced on your visit
….”
Well, I don’t know that location get it and how long my $3.63 will be refunded back to my card.
It was $3.63 only why took so long?
Just feel frustrating……….
Justin Delossantos
Got a 10 piece nuggets!!! No fries or drink!!! Need some quick brotien and not extra calroies. Got the job done. Quick and easy. Never see a coffee station before at McDonald’s. I guess alot of people like the coffee here?
… moreJennifer Liu
Unhygenic! Worker took my order and proceeded to serve me old, cold fries after watching her clean machines and rub her nose with her hand.
She had a bad attitude as well, which wouldn’t warrant for a bad review. The dirtiness does. I do not recommend this location.
… moreShe had a bad attitude as well, which wouldn’t warrant for a bad review. The dirtiness does. I do not recommend this location.
Joshua Carraway
The worse burger I’ve had from any McDonald’s I’ve ever eaten. They absolutely butchered my order, I clarified in a polite, clear manner roughly 4-5 times, just so my order couldn’t be mistaken, but got a 4 singles, in stead of 4 doubles quarter pounders(I even pointed to the right one in the menu right between us, and he saw where I pointed), cheese when I clarified no cheese, and a pitiful 3 pickles, and an equivalent amount of onions and lettuce. Even though I was clear about the extra, extra for said toppings. Sadly I had no time to correct the order as a truck driver on a strict time limit. I’d rather fast the full day, than muzzle down that burger again. And worst of all, the price was the amount of a normal double quarter pounder at any other place, but only got singles. Though, credit where it’s due, they were quick to give the burgers, and they had great seating area nearby. Didn’t get to try it, but would have rather tried that pizza place right next to them.
… moreNorm Campbell
It used to be so simple to visit a McDonald’s and get a meal. Now there is no one at the counter, you have to enter your order on a touch screen, have to use a credit card and have the app. It’s possible to use cash, but it can be difficult. Sometimes the screen doesn’t print a recipe and the order “disappears” and you wait….. and wait. Workers scurry around and no one acknowledges you. It has become a most unenjoyable experience and one I won’t soon repeat.
… moreAfsara P.
The employees were so confused.
I got charged double for what I ordered.
I ordered three fish sandwich combos.
They charged me for three extra fish sandwiches separately, and when I asked them about it, they were clueless.
Eventually, I got them to understand, and they gave me a refund.
Please be careful, check your order before you pay.
… moreI got charged double for what I ordered.
I ordered three fish sandwich combos.
They charged me for three extra fish sandwiches separately, and when I asked them about it, they were clueless.
Eventually, I got them to understand, and they gave me a refund.
Please be careful, check your order before you pay.
Azriel Vega
Chicken nuggies were 10/10 and the drinks were great. Would go again. (Was a bit slow but i was just anxious.)
… moreSharon Christensen
Quick and easy to order. Ordered in my app while I was there to get the points. I just finished, and they handed me the bag! Super Fast.
… moreTim Crowden
So quick but also slow because was so busy. Sat in traffic jam while with everyone else.all we all went to same McDonald’s after getting past traffic jam .was a mess but great service .v they took orders quick and manager or women who seemed to be running the show kept yelling out Amigos and vaminos!!they did. Food was crap. Felt sick for another hour into car ride.everyone fell asleep from McDonald’s grossness. We knew what we were getting into. Great service for poison food.
… more