

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
There are very few quick options for grabbing a bite throughout the Berkshires and this locations being right off the pike should be a model of quality and efficiency.
Instead it’s barely functional. Wait times in excess of 15 minutes are not unheard of. Orders are more often wrong than right, and you’re not even waiting for fresh food in most cases, but cold hard food that’s going right in the trash.
Skip this location at all costs. Until it’s under new ownership and the entire staff is replaced it should be avoided at all costs.
They mess up your orders nine out of 10 times
They always have weird people working in the back dancing and doing weird shit
The last two times we were here while I’m writing this the time before this we waited 45 minutes for our food and we had to go in four times to remind them… This time we have been sitting here for 30 minutes and still have not got our food
Went to the drive up window waited for somebody to respond, yelled hello hello hello . Nobody responded. Went by two both drive up windows,
No one in sight. Pulled out of there went down further to see if there was another fast food restaurant there was nothing in sight so we figured OK. Turn around go back to McDonald’s this time park the car went into the restaurant waited for service everybody that was getting service the app so they got served first before the customers coming in off the street this is totally wrong. Waited a little longer. A person said oh be with you in a minute and then another person went over to them and said oh you have to give this one you have to serve this one talking about another customer. We turned around and walked out the last time I went to a McDonald’s in Springfield Massachusetts. It was so expensive. I swore I’d never go back, but we needed something to eat the only reason why we went back there now I swear on this website, my husband and I will never step foot in another McDonald’s fast food companies that make your meal smaller and smaller are getting out of control. Service sucks