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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1610 Boston Post Rd, Springfield, MA 01119
Phone: (413) 543-3473
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Tammie Streeter
Like most children, they love McDonalds and my 5 and 6y/o grandchildren are no different. My grands especially like the indoor playscape. This happens to be the only McDonalds in the area that still have a playscape. Seeing that it was dinner time, I ordered the Mcnuggets and fries. Both were cold. I asked the young man who served me if he can have my meal cooked fresh. He said yes and the person who was cooking confirmed my request. Several minutes passed and I re-asked. My request was ignored and when I brought this matter to the manager, I was told that he had no knowledge of the matter and proceeded to tell me about his allergies acting up and that he doesn’t hear very well, etc. I’m not sure what that all had to do with my issue. Meantime, he continued to speak to me in a condescending manner and even yelled. I’m not sure if it was my looks or why I was not treated like a money spending customer. Nevertheless, this customer service is intolerable. Obviously, the manager did not care about that.
… moreJenny C
If I could give this restaurant zero stars, I would I go to McDonald’s every morning for breakfast on my way to work. This was the first and last time I will visit this location. The person taking the orders was extremely rude and she had an attitude as well as the person that is taking your payment at the second window. I ordered sausage McMuffin with egg and breakfast burrito. The breakfast burrito was not even able to be eaten. It was stuck to the paper when I unwrapped it. The whole thing fell apart and the tortilla ripped. It was completely disgusting and actually had to be thrown away. I will never again go to the McDonald’s at 1610. Boston Rd in Springfield management style is poor as well as a food preparedness.
… moreAshley Ramos
Do not bother coming here they are constantly messing up the order every single time! All we wanted was 2 Plain Hamburgers & 2 McChickens with Extra Mayo and they gave us 2 Double Cheeseburgers and both McChickens had cheese. They can never get it right lol
… moreAndy Geberth
The food was fresh and hot but took about 15 min to get my food . More like slow food
… moreGisele N.
Just stopped by this location with my boys after a hot day at Six Flags. Ordered online to pick up at the counter and I have to say this was probably the best service I ever got at a McDonald’s . Matthew made sure we got everything corrected and that was VERY welcoming and polite. I believe he is one of the managers. Food was also very good ! But the service definitely impressed as unfortunately it doesn’t happen often at fast food places. Thanks Matthew !!!
… moreZach Zona
This place is an embarrassment. The staff does not know how to do their job and they are all rude and disrespectful. I couldn’t even ask simple questions without a nasty nasty attitude and response from everyone there. I would be miserable and angry if I worked at McDonald’s too lmfao that’s why they’re where they’re at. Do not go to this embarrassing establishment
… moreWANDA APONTE DE JESUS
The attention and service went above and beyond. Sweet, respectful, fast and always happy to see you even if they don’t know you
… morex0xt
The atmosphere was crowded. Dirty.
The food was rushed and overpriced, not to mention poorly put together and rubbery due to overcooking.
Will not purchase food here again.
… moreThe food was rushed and overpriced, not to mention poorly put together and rubbery due to overcooking.
Will not purchase food here again.
Aqeel F.
My new addiction never knew about this drink. Been on that sweet tea vibe for the longest, but once i knew about this tea lemonade mix bye bye sweet tea haha. Though now a lot of mc d places either no longer serve it or acting like they don’t have it no more because maybe too many are ordering it idk. Though this one seems to always have it…today it hit the spot cold fresh drink after a long day from work and coming back home to relax.
… moreLu
One of the mcdonald that still has the playground at a great location just wish the workers there would be more attentive being an old original
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