McDonald’s

  3.5 – 1,973 reviews  $ • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 01107

Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Address and Contact Information

Address: 2392 Main St, Springfield, MA 01107

Phone: (413) 781-2603

Website: https://www.mcdonalds.com/us/en-us/location/MA/SPRINGFIELD/2392-MAIN-ST/11540.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

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Depending on where you are, McDelivery is available on DoorDash, Uber Eats, Grubhub, or Postmates apps. Uber Eats is also available to order from the McDonald’s …

Reviews

Matthew Warwick
This place sucks. No McDonald’s is great but this one just sucks. If you select dine in, they won’t bring you your food and put it in a to go bag rather than on a tray. All the tables are disgusting no matter how busy it is. I asked for no onions on my burger and got nothing but onions.
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Alice Kirschner
People openly smoking pot in the lobby manager doesn’t care. Milkshake was like pink water and when we asked them to remake it we were told that is the way it comes out but we would just get the same thing. Oh and then there was some type of podcast happening in the lobby, as well.
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Mark Brent
The food has been fine, and we’ve had no problems with the drive thru service.
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Fat Boy 420
Just wasted $57 worth of food for the family and everyone’s burger was straight raw and pink…fries were saugy at that….only thing that was good was the soda we got…SMH..be very careful with this McDonald’s and look at ur food before leaving there …it ain’t the first time either that’s the sad part ..
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Chang
I hope this reaches to whom it may concern Got lunch for my coworkers I got there the order wasn’t ready. I’m asking I’m taking so long cause I have to get back to work. Occupational, I know you guys are busy but take the time to be courteous to the customers and I do speak Spanish just to let you know

Got back to work they mess a few things, but it’s OK if it wasn’t for my coworkers I wouldn’t eat there anyways and I really don’t eat McDonald’s
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mir09 com
The food ordering machines were not working, and the toilet was also not working.
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Priscilla Newport
Went to this mcdonalds on 6/22/25 at around 7:40pm after a long 12hr shift of work and was met at the drive thru window by a young man in a black durag and blue shirt, not in a mcdonalds uniform. This young worker had one of the worst attitude I have ever encountered at a mcdonalds drive thru. The worker gave me 2 drinks and I politely asked for a cup holder twice and was completely ignored till my partner next to me mentioned it for a 3rd time and it was angrily given to us. Then, I was given the bag with food, but items were missing, so I tried to get the workers attention to let him know and he was trying his best to ignore us again. When I finally let him know about the items missing, he was really upset. Then, I really got him upset when I tried to catch his attention again cause I realized I was missing more items then i mentioned and the worker yelled “WE ARE ALREADY GETTING IT!” without even trying to hear what I had to say. In no moment was I disrespectful to this worker. Eventually, another older spanish male worker came, gave the worker at the window the bag and he handed the bag aggressively and things got out of hand after that. The worker and my partner began yelling at each other. I asked for a manager, but no one showed up and to avoid further escalation, I drove off.
To the manager: you have to know your workers strengths and weaknesses or if they are having a bad day and place them at stations appropriately. That worker was in the worst mood that day and entirely lacked customer service skills and should not have been working drive thru or front counter.
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Oswald Brooks
just horrible experiance! the staff was s rude and the place was a mess. the food was as usual mc donalds but the rest was so bad. ill never dine in again s
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ber rachel
tonight, I visited this McDonald’s and had a small issue with my card. The staff was incredibly kind, patient, and professional in helping me.

As an international student traveling in the U.S., I truly appreciated their understanding and warm attitude. It turned a stressful moment into a really comforting one.

Thank you for the kindness — it meant a lot more than you may realize. Keep up the great work!
you really make my day
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Sonya Koon
Bathrooms were locked, the food was mid, and it seemed like no one would answer me when I really needed to use the bathroom. Would never eat at this McDonald’s again
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