

McAlister’s Deli in Chattanooga offers handcrafted sandwiches and signature meals for every appetite. Choose from deli sandwiches, baked potatoes, soups, salads, and famous sweet tea, plus kid-friendly meals the whole family can enjoy. With vegetarian, gluten-sensitive and lighter options available, McAlister’s is great for families, groups, and everyday dining. Enjoy dine-in, takeout, delivery, or catering for meetings, events, and gatherings. Whether lunch, dinner, or catering for a crowd, McAlister’s delivers comfort and convenience in Chattanooga.
Easygoing counter-service chain known for its sandwiches, stuffed baked potatoes & sweet tea.
Address and Contact Information
Address: 2288 Gunbarrel Rd Suite 138, Chattanooga, TN 37421
Phone: (423) 510-8299
Menu Photos
Order and Reservations
Order: Order online
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Reviews
I walked in the front doors to this restaurant to feel and see a freshly new prestigious clean restaurant. You could feel this restaurant was new.
I walked up to only wait a few minutes before Beau took my order. I asked if they have gluten-free bread to have a club sandwich, and she is yes. She asked if this was a preference or an allergy? I appreciated the question because not everyone would take the time to ask. I said it was for an allergy. She immediately turned to the staff in the kitchen to convey this order was for an allergy, not preference. The kitchen staff stopped to acknowledge the use of the safety protocols for the order.
I also asked about what soup was GF to find my favorite tomatoe bisque was available.
I quickly ordered the tomato bisque soup.
As I walked to a table, I started to look around at all the decorations, pictures, and how clean the restaurant was. From the floors , tables, to the seats. It was refreshing to see such a well maintained restaurant.
I didn’t wait too long before Beau brought my food out to me with a smile.
My first look at my order and the smells coming from my order, I knew it was going to be good.
I took a bite of the turkey sandwich that was thick with meats, lettuce, tomatoes, etc. It was delicious. Then I tried the tomato bisque. Oh my, it hit the spot perfectly.
I was so stuffed from the meal, and the warm soup made it perfect on this cold winter day out. Beau came out to check on me a few times and took my licked clean plate and bowl.
Would I recommend this restaurant? Absolutely
Would I return to this business? Absolutely
Don’t take my word for it. Go see for yourself!
I personally am not sure where the negative reviews came from, but my experience was excellent!
These coupons were given to me over a period of time when my company regularly placed catering orders. At the time, the manager informed me that the coupons did not expire. There is no expiration date printed on them, and I have successfully used the same coupons at other McAlister’s locations without any issue.
During my most recent visit, I attempted to use the final two coupons to cover lunch for myself and a friend. Instead, I was met with rudeness and dismissive behavior from both an employee and a young woman who identified herself as the manager (I believe her name was Ciara). Rather than calmly explaining any policy, I was made to feel embarrassed in front of my guest.
This experience was especially disappointing because I was previously very familiar with this location when it was managed by Tyler, and the catering staff at that time were consistently professional and kind. Unfortunately, the current state of this location reflects a significant decline—not only in customer service, but in cleanliness as well. The dining area was visibly dirty, the floors were sticky, and the overall environment appeared neglected.
If coupons are distributed without expiration dates, customers should not be made to feel ashamed or accused for attempting to use them. Regardless of policy changes, the way this situation was handled was unacceptable.
Because of this experience, you have lost not only a long-time customer, but also future catering business from my company. With so much competition in the fast-casual restaurant space, customer service and basic cleanliness should be a priority.
I hope this feedback is taken seriously and that steps are taken to address both staff conduct and store conditions.