McAlister’s Deli

  4.3 – 1,028 reviews   • Sandwich shop

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McAlister’s Deli in Gainesville offers handcrafted sandwiches and signature meals for every appetite. Choose from deli sandwiches, baked potatoes, soups, salads, and famous sweet tea, plus kid-friendly meals the whole family can enjoy. With vegetarian, gluten-sensitive and lighter options available, McAlister’s is great for families, groups, and everyday dining. Enjoy dine-in, takeout, delivery, or catering for meetings, events, and gatherings. Whether lunch, dinner, or catering for a crowd, McAlister’s delivers comfort and convenience in Gainesville.

Easygoing counter-service chain known for its sandwiches, stuffed baked potatoes & sweet tea.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McAlister's Deli 32607

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Reviews

Nalaura Bassett
From the second I walked in I did not feel a very welcoming environment. The person ringing up my order did not greet me or welcome me in. I felt rushed despite there not being a line. She set my number on the counter instead of handing it to me. Then I receive my food and she asked if I needed anything which I did not. Not once did anyone check on me or other guests to see if we needed refills or to ask how the food was. My soup was hot but bland tasting. My sandwich was lukewarm. I had to walk up to the counter to get my own refill. Its sad to see this business had better customer service a few years ago than it does now when I mentioned that I was never checked on as well as other customers she simply said she was sorry and they really should have involved a manager so this issue could be addressed so others do not have same experience I did not even want to waste my time complaining about the food as it did not seem they would actually care to fix problem based on my interactions with both team members. What I dont understand is how cluttered restaurant was why do they have catering stuff stacked up in the open where the dining room is and other stuff along hallways. I believe that could be a safety issue as something could fall on child or customer and cross contamination. Most restaurants have a storage closet or shed to put things in. I truly hope they make changes to make this place more welcoming and friendly and not send food out if its not hot. I spent $20 and the experience was not worth the amount I paid.
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Kale
We won a free lunch through a local radio station promotion and couldn’t wait to try the food! The meal was absolutely delicious — everything was fresh, flavorful, and exceeded our expectations.
When we arrived the same day we received the coupon, we realized it had an expiration date that had technically already passed. Without hesitation, the staff graciously honored it anyway with warm smiles and zero hassle. Their kindness and outstanding customer service truly made the experience even better.
Thank you for the incredible food and exceptional hospitality — we’ll definitely be back (this time as paying customers)!
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James
A refreshing take on American Deli, large portions, tremendous service, ate here with the family and would gladly do so again. One of the few restaurant experiences I’ve had recently that didn’t leave me reeling. Food was exceptionally prompt and fresh. We ordered across the menu and nothing disappointed. We’ll definitely be back in the future.
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MA Mathes
Makes you sad when a favorite starts sliding downhill- for no really good reason.
Yesterdays visit was loaded with disappointment.
The sandwiches, chili, potatoes, red beans and rice were room temperature when brought to the table.
The cheese was already hard on the tater and sandwiches.
The prices have increased but the quality went down. Not a good combo.
Our receipt felt higher than normal for what we got. Turns out there is hidden little gems that when you order that with that it’s one price but when you order it with that or without that it’s another price.
Kind of a back door extra expense with no explanation.
Yes, our bill was adjusted slightly, but only because the one ringing it up “didn’t explain it” as she was doing it. We didn’t ask at the register, so that made no sense. Cause neither of us were paying attention to the others orders at the counter…we ordered and we paid. Then we sat down and looked at the receipt.
For a slice of cheese the sandwiches,it was $1.29 and $1.49. For a piece of cheese…on a sandwich, in a deli.
Cold cheese at that on cold (“hot”) bread.
The ladies room….after several employees went in there and one was still in there when I went in…all the garbage cans were overflowing, trash on the floor and the cans had paper towels nearly a foot above the tops. Toilets needed cleaning, handicap stall was bad-bad. The mirrors were dirty rag streaked and loaded with water spots. And that same employee was primping in the mirror..still…. After she used the toilet, primped and didn’t wash her hands. Yeah. I notice those things. ️
In general and overall, not a good experience.
Off day- maybe.
Excusable- nope.
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Jamie Blankenship
Food was okay. The spuds were dry, the chili cheese nachos weren’t nachos it was just chili cheese dip with tortilla chips on the side. Pretty unimpressed :/
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Dylan Jordan
First, this place is outlandishly expensive. $18 for a sub with no drink.

Second, I ordered the pork nachos for $12 and they were absolutely horrible. Inedible. I tried my hardest to eat it (and not send it back) but I couldn’t stomach another bite. It was a complete waste of money.

The girl at the counter was very kind and helpful but the manager thought that I was just trying to get free food and refused to replace the meal, only offer a half sandwich.

It is absolutely ridiculous that they even sell this to people. This was the first and last time I will ever eat at a McAllisters.
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Drake Wofford
This place is a disgrace. I used to eat here all the time years ago as a treat with my mother. Morning sickness has been making it impossible for me to eat anything and McAlister’s was the only thing that sounded appealing and like my stomach could handle it. My husband, son, and I went there for the first time in years and it was a major disappointment. The staff was incredibly rude and seemed irritated and condescending that we had a baby with us. Our waitress was the one with an eyebrow piercing.
We ordered the ultimate nachos and the BLT. When the food came out the nachos were gross and the avocado on it was rotten and spoiled. The portion sizes were pathetic for what we paid for them. We asked the staff to just remake it without the avocados and they gave us the plain ones instead and didn’t comp the price difference between them.
It was a massive waste of $25 going there and I want a refund. We all left still hungry and I left even more nauseous than when I went in.
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Bob Jewell
Excellent dishes, served quickly with a smile and asking you if you need anything more. Always a delight when we go out to eat. I love their Orange Cranberry Club sandwich, right amount of meat with cheese with the orange cranberry preserve and tomato & lettuce with the bread toasted to perfection. Also I love their Spud Max, which is a large potato covered with ham, turkey, cheese, bacon, green onions and black olives with butter and sour cream. Their pick 2 option goes for $8.50 and the portions are large enough to take leftovers home or feel very stuffed. Add a sweet tea with a shot of peach topped off with a Chocolate Chip cookie and you will have the best combination of a feast.
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Kenneth McRae
This place is always good. The service was good and the place clean. My sandwich and soup were great but my wife’s cuban sandwich was ok and my son’s pizza looks like I could have bought it at the store myself.
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Jennie Beazlie
Terrible experience tonight.. numerous unclean tables and it was not a busy time…. It was 4 PM.
Both of our orders were messed up. And I specifically said no tomato on my sandwich opened it up and there it was I had to scrape it off with most of my cheese. My potato soup was so watery and barely had any potatoes in it. The bill was $28 for two sandwiches tonight. Definitely not worth it.
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