

McAlister’s Deli in Conway offers handcrafted sandwiches and signature meals for every appetite. Choose from deli sandwiches, baked potatoes, soups, salads, and famous sweet tea, plus kid-friendly meals the whole family can enjoy. With vegetarian, gluten-sensitive and lighter options available, McAlister’s is great for families, groups, and everyday dining. Enjoy dine-in, takeout, delivery, or catering for meetings, events, and gatherings. Whether lunch, dinner, or catering for a crowd, McAlister’s delivers comfort and convenience in Conway.
Easygoing counter-service chain known for its sandwiches, stuffed baked potatoes & sweet tea.
Address and Contact Information
Address: 1194 SC-544 Suite 1, Conway, SC 29526
Phone: (843) 349-0141
Menu Photos
Order and Reservations
Order: Order online
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McAlister’s Deli Conway, SC
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Reviews
I finally asked her if she was ready to take our order and pointed out that she should greet the customers.
Aside from this unpleasant person, the salad had pieces of rotten greens – see photo (first time I’ve seen this). The greens were wilted and the half sandwich was probably made before the salad, so it was cold. I asked to speak to the manager – a polite young man who apologized and said he will address the issues.
McAllister’s has healthy food options and the food is quite good at Coastal Grand. At the Conway location, they need to train their staff in customer service. Additionally, a hello and a pleasant face will make customers feel welcome and they will return, providing, of course, they improve the food and service at this location.
Second time this week.
Because we’ve been sick and my daughter loves your broccoli soup.
I had questions about the kids meal.
Because usually she gets soup.
But she wanted a kids meal with soup.
So I stopped an employee to ask questions.
Where I was told that kids could upgrade to premium sides with an upcharge.
Okay cool.
Go to the register.
Order a kids toastie with a cup of soup.
Girl at register says nothing.
Our food starts coming outside.
They bring her sandwich and say kids sandwich no side.
So I look at my receipt.
To realize I was charged full price for a kids meal with no side. And full price for a coup of soup.
Okay that’s not what I was told.
I walk back in another employee is standing there with my kids soup. “Is that my kids soup?” “Yea”
Okay.
So I go in and ask about the pricing at the register.
Same girl who checked me out tells me I shouldn’t have ordered soup for the child. Kids can’t upgrade to soup.
Well I wasn’t told that.
No where on the menu did it say that.
And I even asked.
So I ask for a manager.
Pink haired girl comes out. Caroline I found out later.
You want a manager?
Yes ma’am.
So I explain it to her.
Where I’m again told kids can’t upgrade to soup.
So why was I told they could?
Idk. Our employees know better.
Clearly they don’t. I was told otherwise. Can I get your name, the girl who told me that’s name and corporate number.?
Sure. And she storms to the back. I’m watching her stand there and talk about me to every employee in the back.
I can hear her.
She then sends the original girl back out who told me that. Later I find out her name is Jamie.
Jamie comes out with an attitude.
“Oh you want corporates number?”
“Yes I do. I don’t need to speak to you, just a number.”
“Oh I’ll get you the number.” As she turns to walk away and mumbles “that ain’t all you’re getting”
So as I watch her run her mouth angrily on the phone, I ask this sweet black haired lady if I can get a cup of fruit for the kids side I was charged for at”no side” that no one said anything to me about.
She steps in the back comes out with fruit.
As another girl walks over and sets my kids soup on the counter and walks away.
Soup she was supposed to carry out. She stood there with watching what I was complaining about. Then refused to carry out to the table. My child’s soup was cold from her just standing there with it.
Jamie comes back out still with an attitude. Tells me there is no corporate and she’s on the phone with her general manager and I can go online to leave a complaint.
I said cool. Grab my kids soup and come back out. Cold soup. Girl stood there for over 5 minutes just holding.
The black haired lady comes out makes sure we have silver ware. And gives me those employees names because they both refused to give them to me.
She was the only upside to the whole visit apologizing for her coworkers terrible behavior.
I would also like to point out upon asking for a manager that employee should not have been allowed to step at me not once but twice with an attitude.
The manager handed it over to the employee who caused the issue to handle. And I never seen the manager again. And was left to deal with a disgruntled employee as a customer.
That is completely unprofessional.
We frequent North Myrtle usually. And I can promise I will drive 45 minutes to North Myrtle before I ever step foot back in Conway and it’s 15 min from my house.
Didn’t really taste the freshness quality like I expected or would get from a comparable establishment like Panera Bread. I’m sure others like McAlister’s which is why I went to check out the hype. The location of this McAlister’s is everything because it’s close to student housing so it serves that consumer need.
I ordered the King Club with chicken tortilla soup for about $11 on the pick 2 menu.
The soup was great, tortilla chips were stale, and the crackers were soft.