Address and Contact Information
Address: 303 Memorial City Mall STE 395E, Houston, TX 77024
Phone: (713) 396-3754
Website: https://masterwokhouston.com/
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Master Wok303 Memorial City Way ste 395e, Houston, TX 77024 …
Master Wok Restaurant – ZingMyOrder
Master Wok – Houston – Memorial City
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Reviews
I’ve seen some of the comments of the workers being “rude,” not sure what they mean by this. Both times I’ve been here, the employees have been great. If you’re not sure about picking what you want, they will give you a sample to try to see if you like it.
They move fast, though, which could come off as rushing you to some people !! But if you don’t know what you want in general, i would suggest standing away to take a quick look at the menu rather than standing in the line and holding it up.
I highly recommend giving this place a try, though their 3 meal combo is a damn steal, and everything taste so damn good .
I had a disappointing experience at this restaurant and would advise others to exercise caution. Initially, I was struck by the lack of customer service from the employees and owner. When I received my order, I was surprised by the high cost of $17 for a 1 meat combo with rice and an egg roll. Upon questioning the cashier, she admitted to overcharging me but seemed reluctant to correct the issue, citing fear of the owner’s disapproval. After further clarification, she attributed the upcharge to shrimp fried rice. Unfortunately, the food quality was also subpar. The chicken was dry and flavorless, and the egg roll was cold and unappetizing. Overall, I was left unsatisfied and would not recommend this restaurant to others.
Yet we decided to order since they have more variations in food than the other asian restaurants there. Normally in this type of restaurants, I order rice and vegetable half and half for the entree and other restaurants do not charge extra. But they did. I don’t have any problem to pay extra for that. But they did not put this extra charge anywhere, not in their menu and didn’t even tell us.
When I saw the charge on the receipt, I checked again to make sure if it was my fault or theirs. Checked the menu again and asked them about the extra charge. When we tried to talk with that man, he ignored us totally. So we took the photos to let you people know.
If you are inviting people to try out sample, give them time to decide and please do not put hidden charges on the receipt. I do understand the frustration with the inflation, but the hidden charge, to me it is unethical!
Not worth it