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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Local fast-food chain for classic eats, including Southern specialties, such as biscuits.
Hours
| Sunday | 6 AM–3 PM |
| Monday | 5 AM–3 PM |
| Tuesday | 5 AM–3 PM |
| Wednesday | 5 AM–3 PM |
| Thursday | 5 AM–3 PM |
| Friday | 5 AM–3 PM |
| Saturday | 5 AM–3 PM |
Address and Contact Information
Address: 3721 Floyd Rd #8508, Austell, GA 30106
Phone: (770) 434-1206
Website: http://martinsrestaurants.com/
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Martin’s Restaurants – Austell
… Contact Us. Martin’s Restaurant Systems, Inc. Corporate Office: 5222 Floyd Road PO Box 689 Mableton, Georgia 30126. 770-948-3922. customercare …
Martin’s Restaurants: Home
Austell – 3721 Floyd Rd · Canton – 3494 Marietta Hwy · Carrollton – 612 … 5222 Floyd Road PO Box 689 Mableton, Georgia 30126. 770-948-3922. customercare …
Martin’s Restaurant, [3723 – 3727] Floyd Rd, Austell, GA 30106, US
Founded in 1962, Martin’s Restaurants is a chain of eating establishments that serves a variety of food items for breakfast and lunch.
Reviews
Paula Battalia Brand
I have been a loyal Martin’s Biscuit fan for many years because their biscuits are so good. I’ve been eating these biscuits for over 20 years and have been going regularly to the Floyd Road store for the last 4 years, as I live close by. I make the same order practically every time, so I know the ropes. And multiple times I’ve gotten home only to find that they got something wrong or something is missing. However, I think I’ve hit my last straw with their customer service.
I must mention one worker in particular who is the “most unfriendly person” ever. She has served me so many times and never once acts like she might have seen me before. One time when they got my order wrong and they forgot one biscuit, she wouldn’t take my word for it and made me produce a receipt to get a replacement biscuit. Her scratchy voice is unmistakable like she’s smoked her entire life. Believe me when I say that I go there A LOT and 90% of the time this woman is there working. I guessing she must be very reliable and that’s why she’s still there but she also reliably gives the worst customer experience.
MY LAST STRAW – On Feb 5, 2026, at 12:58pm (on receipt) I ordered three biscuits with a new voice/woman at the drive through who I paid when I got up to the window. Then I saw her leave to her car in the parking lot. I thought “I guess it’s a change of shift”. Next the most unfriendly worker handed me my order. I clearly said thank you and looked at her (even though she’s never nice to me I still try to be polite to her). She did nothing to acknowledge me or my words and looked off into space.
Since they have gotten my order wrong so many times in the past, and there was obviously a change of shift, I thought I should check my order. As I was about to turn out of the parking lot, I looked down to see only one Styrofoam box. I knew this meant that the other two biscuits were missing (they are always wrapped in wax paper and put in a little brown paper bag, so it was easy to see they were missing).
I immediately went back and into the store. I started to say “My order is wrong …” and the blonde woman at the cash register (who by dress and demeanor must have been from upper management) tallying money counts, quickly interrupted me to joke uneasily saying something like “I’m not qualified to help you, I’ll let them do it” as she looked behind her at the other workers.
Then I saw the “most unfriendly person” who didn’t look at me and seemed to be grumbling under her breath (and her body language implied that she was saying something like “It’s not my fault” to her co-workers). Quickly an older, shorter friendly African American woman said, “I got you” made eye contact and immediately grabbed my two biscuits and handed them to me with a smile and “sorry about that”. Thanks to her! She’s the only one who was willing to acknowledge the mistake and take responsibility to act (even though she probably had nothing to do with the mistake).
As I said, I’ve been going her a long time. I stuck through this store during COVID when multiple times I went to order and was told they were out of certain products. Once they were out of eggs. And, believe it or not, once they were out of BISCUITS and other days things were disrupted.
However, I think I’m done with Martin’s biscuits for all the reasons above. I’m tired of being mistreated by the most “unfriendly worker ever” and don’t feel like driving away from my house to go to a different location just to be treated nicely. And even though the bacon is always crispy and the biscuits are delightful, they are not good enough to put up with the bad service anymore.
… moreI must mention one worker in particular who is the “most unfriendly person” ever. She has served me so many times and never once acts like she might have seen me before. One time when they got my order wrong and they forgot one biscuit, she wouldn’t take my word for it and made me produce a receipt to get a replacement biscuit. Her scratchy voice is unmistakable like she’s smoked her entire life. Believe me when I say that I go there A LOT and 90% of the time this woman is there working. I guessing she must be very reliable and that’s why she’s still there but she also reliably gives the worst customer experience.
MY LAST STRAW – On Feb 5, 2026, at 12:58pm (on receipt) I ordered three biscuits with a new voice/woman at the drive through who I paid when I got up to the window. Then I saw her leave to her car in the parking lot. I thought “I guess it’s a change of shift”. Next the most unfriendly worker handed me my order. I clearly said thank you and looked at her (even though she’s never nice to me I still try to be polite to her). She did nothing to acknowledge me or my words and looked off into space.
Since they have gotten my order wrong so many times in the past, and there was obviously a change of shift, I thought I should check my order. As I was about to turn out of the parking lot, I looked down to see only one Styrofoam box. I knew this meant that the other two biscuits were missing (they are always wrapped in wax paper and put in a little brown paper bag, so it was easy to see they were missing).
I immediately went back and into the store. I started to say “My order is wrong …” and the blonde woman at the cash register (who by dress and demeanor must have been from upper management) tallying money counts, quickly interrupted me to joke uneasily saying something like “I’m not qualified to help you, I’ll let them do it” as she looked behind her at the other workers.
Then I saw the “most unfriendly person” who didn’t look at me and seemed to be grumbling under her breath (and her body language implied that she was saying something like “It’s not my fault” to her co-workers). Quickly an older, shorter friendly African American woman said, “I got you” made eye contact and immediately grabbed my two biscuits and handed them to me with a smile and “sorry about that”. Thanks to her! She’s the only one who was willing to acknowledge the mistake and take responsibility to act (even though she probably had nothing to do with the mistake).
As I said, I’ve been going her a long time. I stuck through this store during COVID when multiple times I went to order and was told they were out of certain products. Once they were out of eggs. And, believe it or not, once they were out of BISCUITS and other days things were disrupted.
However, I think I’m done with Martin’s biscuits for all the reasons above. I’m tired of being mistreated by the most “unfriendly worker ever” and don’t feel like driving away from my house to go to a different location just to be treated nicely. And even though the bacon is always crispy and the biscuits are delightful, they are not good enough to put up with the bad service anymore.
Shawanna Mckenzie
This is the best, wait a minute… THE BEST Egg, bacon, and cheese biscuit I have ever had from a restaurant. This biscuit just MELTS in your mouth.
If you are in Atlanta visiting or haven’t been to Martin’s, you BETTER get it there.
I went through the drive-thru, so I’m not sure what the inside atmosphere is like.
… moreIf you are in Atlanta visiting or haven’t been to Martin’s, you BETTER get it there.
I went through the drive-thru, so I’m not sure what the inside atmosphere is like.
Travis Reedy
Please dont eat here !!!!! I found a cup top in my tea that they fixed. When I showed it to the manager after I had drinked it acted like it was not a big deal no im sorry that happened. We will make sure that we pay a little more attention to this make sure it dose not happen agian. Very unprofessional. He start off defensive said they is no difference if it on the cup or in the cup. We have to do better.
… moreKevin Bowens
The food is alright I’m my opinion. But my wife, and father-in-law love this place. I find them to be a few steps above McDonald’s. But it’s a decent place to grab a quick bite of your hungry and on the go.
… moreMeg Stocks
It’s a great Southern breakfast place. Nothing fancy…just good food and quick service. Try the biscuits and sausage gravy.
… moreShannon Griffin
The food has really gotten disgusting in here. I ordered large steak and gravy biscuit dry steak and gravy biscuit I have ever had barely had maybe 2 to 3 teaspoons of gravy on it only had half of the biscuit and the grits taste like hairspray with no butter in them
… moreJames Lesesne
I love Martins but last Sunday was an horrible experience for me. I needed to place an order of 6 and the cashier caught an attitude with me. At first I thought maybe it was me but it was clearly the cashier since she was having an attitude with everyone. On top of that two of my orders were wrong and they took twice as long to get my food to me and it was basically cold. This must of been a bad day for them because a lot of regular customers were leaving upset that day.
… moreLonnie Prince
Thin lady old lady was very rude when taking the order. The Kitchen IS DIRTY ! …. this place needs to be deep cleaned and new staff hired.
… moreJenny
Be aware that prices DID increased earlier this year! A large bacon egg and cheese biscuit used to be $3.51 +.48 for cheese total was $3.99 is now $4.51 + .63 for cheese total $4.51 ! Cashier or who seems to look like manager did not know this! I definitely felt gaslighted and his tone made it seem it was an issue when I asked if the prices increased. He essentially made a whole scene in his own restaurant. Yet he definitely doesn’t know his store because I have been going to that martins for 10 years. A simple “yes they did increased” would have been sufficient. I understand you can’t control prices but it felt like I was overcharged when at the drive through and it wasn’t until I investigated at home, that’s when I noticed I was right. Prices INCREASED.
… moreLee Salman
The food is cheap and the worker very friendly but doesn’t have any quality for food . And the food this very oily this is first visits for me I read the review before I come and see them is great 4-5 stars but when I see the kitchen it’s very very dirty also all the tables and chairs is dirty I want to give five stars for the Worker quality but the food and place is very bad
… more