Marco’s Pizza

  4.2 – 488 reviews   • Pizza restaurant

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Counter-serve chain serving up a menu of specialty or custom pizzas for takeout or delivery.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Marco's Pizza 75165

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Order: Order online

marcos.com

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Related Web Results

Marco’s Pizza Ferris Ave – Waxahachie, TX

Visit Marco’s Pizza on Ferris Ave in Waxahachie for fresh pizzas, friendly service, and convenient online ordering. Call us for store hours.

Marco’s Pizza Online Ordering

Marco’s Pizza Online Ordering is designed for ease-of-use. It’s quick and easy to create an order, purchase, and schedule for delivery. Create an order now!

Marco’s Pizza | Waxahachie TX – Facebook

Fiery cheese sound fire? Get Marco’s bold Carolina Reaper Cheese on fiery pizzas and more with our Fiery Flavors Menu.

Reviews

Brionka Pride
Forget all those other places! I can honestly say this is the best Pizza I have had I didn’t make! Fresh ingredients, great flavor! Awesome customer service! 10 out of 10 would recommend again! Not going anywhere else now!
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Bryan Leonard
Our experience with Marco’s Pizza was completely unacceptable.

A portion of our order was never delivered. That alone is frustrating, but mistakes can happen. What cannot be excused is the way it was handled.

When my wife called to request a simple partial refund for the items we paid for but did not receive, she spoke with an employee named Jessica. Instead of taking responsibility, apologizing, or attempting to resolve the issue, Jessica hung up on her mid-conversation.

Hanging up on a customer who is calmly asking to be refunded for missing items is beyond unprofessional, it’s disrespectful. We weren’t asking for anything free. We weren’t being unreasonable. We were asking to be refunded for food that was never delivered. That is the absolute bare minimum of accountability any business should provide.

The food being incomplete was one problem. The dismissive and hostile customer service was a much bigger one. Being treated as though our concern didn’t matter and being literally hung up on shows a complete lack of basic professionalism.

This location seriously needs management oversight and customer service training. Until that happens, I cannot recommend ordering from here
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Brian K
Used to be a great place. Now the food is poorly made and sometimes downright inedible. We just got home with a pepperoni pizza only to find the overall crust is razor thin, soaked in enough oil to use as fire tinder, and there’s apparently something wrong with the dough because the layers of crust separated after soaking up the aforementioned oil. Add to that the large burnt bubbles, the areas completely devoid of cheese and sauce, and the fact that half the pepperonis are so crispy they taste like ash, and this was disappointing enough to make us not want to come here again.
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Dallas
We started out really liking this pizza. But something’s been wrong on our last 2 orders. The pizza gave me and my family the bubble guts. The prices are not the cheapest for pizza and to get this sick both times on top of that…ingredients must not be fresh….well that’s it for us with this place
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Brittany lamb
Some of the best pizza I’ve ever had. Even when they deliver it’s still hot and delicious. Their customer service is top tier super sweet staff.
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L Torres
Pizza was pre ordered to be ready at 5:45. I finally got my pizza at 6:30 after it sat there for 10 minutes. I asked if my order was ready and was told they where still working on it then the delivery driver that left to make a delivery saw me still waiting there when he came back from his delivery and asked if he could help me i said yes told him my name looked around and handed me my order that had been sitting there from the previous time i had asked
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Priscilla E
I really don’t know why it seems Marcos has gone downhill.
I placed an order for delivery and the driver forgot part of the order. The driver apologized, and said they’d go get the other item and come back. Nearly an hour went by, and they hadn’t come back. I called Marcos to make sure the driver was ok, and explained they hadn’t been back. The person who answered didn’t seem to care the delivery was an hour late. I asked for a refund for the part that wasn’t delivered, and refused. Did the survey, and still no reply.

Today I placed an order, and part of it wasn’t even cooked. I guess we should start checking it upon receiving an order, or picking it up. Called them to advise that we’d just received dough, and again the employee didn’t seem to care. “I can remake it, or give you a credit”… I just want the food to be cooked properly. Pics for proof.
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Tina Chavez
We are from WTX and always see the Marco’s commercial so we were excited and stopped in! It did not disappoint! The pizza bowl was delicious and enjoyed the options available.
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Andrea Cope
Robert was awesome in helping me when a computer error occurred. Thank you Robert for assisting us with our order! Marco’s is awesome!
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Rod
Macro is usually solid but we got the special and I see why is a special. All sauce almost no cheese. Spend to much money here to have this low quality food
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