The Psycho Challenger
So I call you guys,waited 6minutes for someone to answer phone, decided to drive up there,phone is still ringing. Pull up in the parking lot, we are at 9 minutes now. I hung up the phone and walked in. Two people are standing by the phone. So I place the order in the store,asked if they would call me when it is done. I wait, see others come and go while I waited for my call. I decided to go back in to check on my pizza. It’s done, I asked how long it’s been done they say it’s been for 10 minutes. I said hey you guys said you would call me when it’s done. One of the employees that was standing there when I placed my order tried to lie and say we never said that
… moreVato Ohio
Ordered pizza for two separate houses to feed my daughters and their friends and they delivered it all to one house then took them 2 hours to make it right called to talk to the manager raven and asked for a credit toward the account and she told me can’t do anything about it because it was the next day that I called terrible customer service
… moreJessica Jernigan
Ordered food tonight at 10:30pm on 3/2/26 never got our food and never got a refund. Tried to call the store with no success. Straight robbery! Would give 0 stars if it was an option! Very disappointed
… moreTodd Wodrich
Ordered a specialty pizza for pickup, it was ready when I got there. Staff was friendly and upbeat during ordering & pickup. Easy parking. They could’ve try to sell extras a bit more.
… moreDan Grieger
Learn how to cut a pizza It’s all part of what your customers pay for. Each time we get a pizza it’s hacked up. Have you know pride in your product??
… moreJ Chaney
We have ordered from Marco’s Port Clinton multiple times now. The food is always hot and tasty! Food is ready on time, easy to order on line and friendly staff. They even honored a special that I wasn’t aware of.
… moreKyle Anderson
I did an online order at 7:20pm. It was expected at 8:00pm the latest. I got a “its on the way” text at 8:30pm. My pizzaa did not arrive until 9:15pm. I am missing 2 of my sauces as well. Stop bulking your orders and sending them all out at once.
No I wont go to your website and tell you how to fix your store. I am telling you here.
In most restaurants you tip after you’ve ate based on your meal and service. People tip before eating on deliveries. So what is the tip for, if not for my pizza to be delivered on time, correct, and with care?
… moreAdam Picou
Ordered pizza. Took 2 hours and didn’t receive my full order. Driver had to go make other deliveries and then go back to the store. My family is now having to wait 3 hours for crap pizza.
… moreCarol Buser
Love those pizza bowls! They make the best! I like the fast service, too.
… morestewart clarence
Best Marcos Pizza in the county not all Marcos are the same this location is what pizza should be. Great customer service for bieng in a bar town ..The manager thier Char is a great manager I came thier the day after the 4th of July they were getting slammed she ran the kitchen and counter like a day trader taking tickets on wal street but with all the calmness of a Nurse People were rude and drunk but she kept it cool and the orders moving never loosing her cool covered in baking flour she needs a raise she even was able to give me a discount as they were shorthanded with a 45 min wait time all in all the pizza quality never suffred dont waste your time with any other pizza joint Marcos Port clinton Rocks!
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