Counter-serve chain serving up a menu of specialty or custom pizzas for takeout or delivery.
Address and Contact Information
Address: 4765-01 Hodges Blvd, Jacksonville, FL 32224
Phone: (904) 801-3984
Order and Reservations
Order: Order online
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Marco’s Pizza Delivery Menu | 4765 Hodges Blvd Ste 01 Jacksonville
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Reviews
Watched the guy put money in his pocket instead of the register.
“Mimi” had an attitude because I asked her why the prices on the receipt were different than the ones on the board. She responded with her nose in the air saying “we can’t afford to pay $100 to change the menu”
So that’s a huge issue.
The other Marcos around town don’t charge as much as this place, have friendly staff and give you one free dip cup per pizza.
Skip this place all together.
I’ll be contacting corporate about the pricing.
Because the food had been sitting unattended, I requested that the order be remade, as I could not be certain of its condition or safety. The owner refused, stated the issue was my fault, and said she would not remake or refund the order due to wasted product and driver time. I also did not receive any missed calls from the store, despite being told attempts were made to contact me.
When I asked for the corporate phone number to escalate the concern, I was told that “they won’t do anything about it.” The owner was dismissive, rude, and showed no empathy for the situation or for basic customer needs. The call ended abruptly without any attempt to resolve the issue.
It ultimately took me going to the store in person for the situation to be rectified. While I appreciate that it was eventually resolved, the lack of professionalism, accountability, and customer care displayed beforehand was very disappointing.
Good customer service includes respectful communication and a willingness to address legitimate concerns. Unfortunately, this experience fell far below those expectations.
If you’re looking for a pizza place that goes above and beyond, you have to try Marcos at Hodges and JTB. I have tried other Marcos locations is this one is by far the best! The quality of the food is unmatched – you can taste the fresh ingredients and care that goes into every dish. We had the Deluxe on thin crust and Pepperoni on original crust with garlic parm crust, and it was incredible.
The real difference-maker here is the ownership. The owners are actively involved in the day-to-day operations, ensuring everything runs smoothly and every guest is satisfied. Their commitment to excellence shines through in every interaction and every bite. It truly makes for a consistently great experience. Marcos at Hodges and JTB is our go to for pizza night!
Owners were unbelievably kind when I spoke to them. Thank you for being the go to spot and being consistent!
I arrived 2 hours and 5 minutes later. I didn’t need the pizza to be hot, but I was told that my pizza had already been sold.
Later, I discovered that I couldn’t place an order on the website because of that incident.
I’ve been avoiding this pizzeria and the rest of the chain for about six months now. They never reached out.
It’s a strange way to treat customers.
I would have left a better review if the lady actually offered me something for my inconvenience. But she didn’t. Only sorry about that and thanks for your understanding.”
Not good enough when other locations have been able to fulfill my order plus if there was a mistake by other locations they always took care of me.
But this location specifically doesn’t. So I won’t be ordering from this one because im left unhappy by the experience.