Counter-serve chain serving up a menu of specialty or custom pizzas for takeout or delivery.
Sierra Green
I would like to extend a shout out to Chase, who is new management at this location. He is improving the service and Customer service experience and I appreciate that! He went out his way to honor a request for convenience and deserves to be acknowledged!! Thank you for actually caring about the Customers and showing care and concern! You Rock!!
… moreNikki Williams
Very poor experience at this location due to customer service. I placed an online order through the website and arrived to pick it up, only to find that both the pizza and wings were cold. When I called to speak with a manager, Chase answered and explained that the general manager had recently quit and that he was currently in charge. I calmly explained the issue with the food, but his tone quickly became rude and unprofessional. I made it clear that I was not interested in arguing and simply wanted information for a higher-level manager. Before I could finish my request, Chase disconnected the call. This level of service was extremely disappointing and unacceptable.
… moreKy Anna
The new manager is very professional and business oriented. He is thorough with his transactions making sure of customer satisfaction.
There was an incident with the app that charged me one total (thus emailing confirmation) but when I came to pay in person it printed differently. He exhausted his knowledge to get the total where it was supposed to be. (The in store system not registering the apps total is concerning, especially if I would have sent someone else to pick up the order for me).
Great patience and readiness to help. This manager is waaayyyyyy better than the previous manger relating to friendliness and welcoming.
The food is still yummy.
… mores. brown
My mom and I stopped in to share a pizza for lunch. We were immediately greeted by the manager and another worker. The pizza was made correctly and tasted amazing! The tables were clean and they brought us plates and napkins and even cleared the table for us. We’ll definitely be back!
… moreLajuana Boyd
Do not order a salad from Marco’s in Grayson. The first time I ordered one, the lettuce was old and brown. Today I ordered a Greek salad which comes with lettuce, tomatoes, red onions, banana peppers, feta cheese. There was no feta, no red onions, salami and ham were added…but the biggest thing was a piece of plastic was also in my salad
… moreRebecca Nabors
Wow – I typically really like Marco’s, but this location has really gone downhill.
The last few times we’ve ordered delivery it’s been a little less than the usual amazing deliciousness we’d come to expect from Marco’s.
Tonight, though, we got three pizzas that were undercooked, doughy & floppier than the greasiest NY pizza and an order of wings that were stale like they’d been sitting out all day long.
The delivery driver was also incredibly awkward – seriously, hand people pizzas with the largest first, or, better yet, hand them all at once from the bag not one at a time awkwardly watching me try to adjust to each pizza being handed one at a time.
I think we’ll be giving up on Marco’s for a while.
… moreN Moore
I have been ordering from the Grayson location for 4 years and have never had an issue. I’ve always ordered directly from the website for delivery and have never been disappointed. I want to thank the team for their good work tonight (1/8/24)! You are appreciated.
… moreEvan Wainwright
Food: I ordered a thick crust, double sauce, Pepperoni Magnifico, well done. As a Pizzaiolo and a former Marcos employee years ago, I can say this pizza was made with no consideration for SOP. There wasn’t a single piece in the whole pie that met the SOP.
Service: Let me preface by saying I tipped prior to receiving my pizza. Upon arrival, the cashier was leaning their backside against the register and had to be notified three times by another associate sitting down across from them that a customer was present.
Atmosphere: Employees seated immediately to the right upon entry appeared to be folding pizza boxes but none were folded the entire time I was there. Employees seated behind the register had to notify the cashier I was standing behind him.
First picture is the pizza I received from this location. Second picture is what I get from the Loganville location each time I order this Pepperoni Magnifico…
… moreCindy Lewis
Great pizza, cheesy bread, and wings! Freshly made and delicious! Decided to try them over the summer and it’s now my go-to-pizza over all the other pizza options in the area. The staff is also friendly. My orders are always on time. They also have deals online and you can place your order online. Thank You Marco’s @ Grayson! ⭐⭐⭐⭐⭐
… moreJake
This review is genuine and honest. I called them and asked if all there pepperoni pizzas were all made this way with there portions and they said yes. The picture does not show this but it has literally no cheese on it and it even has no sauce on it. This company is pitiful. How pathetic. Very disappointed with there model of a pizza. Paid 17 dollars for a large pizza with no cheese or sauce and it’s literally the size of a medium with tiny little slices. How do they sleep at night. Johnnys is cheaper and not some riverside or Little Caesar knock off. Riverside and little Caesar is better and they are cheaper.
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