Marco’s Pizza

  4.1 – 413 reviews   • Pizza restaurant

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Counter-serve chain serving up a menu of specialty or custom pizzas for takeout or delivery.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Marco's Pizza 29708

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marcos.com

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Marco’s Pizza 870 Gold Hill Rd, Fort Mill, SC

Marco’s Pizza Gold Hill Rd Fort Mill, South Carolina, 29708. (803) 233-1434. Find Us on the Map.. Order Now. Restaurant Information. Marcos …

Marco’s Pizza Online Ordering

Marco’s Pizza Online Ordering is designed for ease-of-use. It’s quick and easy to create an order, purchase, and schedule for delivery. Create an order now!

Marco’s Pizza, 870 Gold Hill Rd, Fort Mill, SC 29708, US – MapQuest

Get more information for Marco’s Pizza in Fort Mill, SC. See reviews, map, get the address, and find directions.

Reviews

Sansthepacifist
Before i go into detail i must preface with the fact that they have outside and inside seating.

This charming little pizza restaurant had absolutely divine garlic sticks (for a fair price, at that). Their cinnamon bakes smell delicious and come with a packet of frosting, so that you can frost to your own desires.
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Britt Kimmet
I have been a customer here a while and will be going here again. I was very hungry after a long day at work, paid extra for a pizza to be delivered, this pizza place used door dash and didn’t tell me. Door dash never showed and Im stuck with a bill for a pizza. Called spoke with the manager, and told him what had happened. Paid for the pizza and gave me a refund, and i picked up my pizza myself and had a late dinner with my 3 year old. Everyone makes mistakes hopefully no repeats on this. We together figured out they put in the wrong address cause they did do a repeat back info to clarify they had it right after i told them. This is my favorite quick pizza by far so I really hope this doesn’t happen again. Manager was very easy to talk to.
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Wesley Deese
Pizza and food is really good for the price point. Service is horrible. Not due to the people working. They are nice. It’s their systems. Their app sucks. This is why they get so many phone orders of which they can’t answer the phone e because they have a dozen people at the register asking if their order is ready. Would be great if they had an app that worked like the big franchises to tell you where your order is in the process so you could stay in your car until you knew the order was ready. Then the staff could answer the phones and sell more pizzas. Would also be helpful if there was a status screen that shows where the order is so that the cashier doesn’t have to interrupt the kitchen to find out the status of an order. The dining area is a waste because the only people sitting at the tables are waiting for their to-go orders. No way I would bother eating there having to watch 10 to 20 people constantly asking about their order status and having to hear the phone ring constantly.
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Justin Lammers
Great pizza almost every time! We prefer Marcos over every other chain type pizza place. One drawback is about 1 in 10 pizzas can be just too dry for my liking. Other than that they have the best! Great flavor and awesome topping selection. Give them a try if you haven’t, you won’t be sorry!
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Rob Cameron
I did an online order for pickup and probably under user error messed up and somehow didn’t get the toppings put on my order I got there and realized I was going to walk out with only a cheese pizza. They were nice enough to fix the pizza and put toppings on it for me and so I walked out with the Pizza I had ‘meant’ to order. Fantastic customer service. Great pizza. Highly recommend!!!
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Tiffany Nicole
They hardly ever do what’s requested with deliveries! My last order i asked them to please knock! They didn’t knock and just left the food outside. Our food was cold by the time we got it. My advice is to tip with cash because the tips that I leave they end up not deserving it most of the time.
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S
I ordered pizza for pickup and I went to pick up order at 7;00 and customers where calling in the whole time I was waiting asking location of pizzas. They are at least 30-45 min late every time I go here. NEVER WILL HO HERE AGAIN,
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Jill O
Edit: I reached out after your reply and no one got back to me. Therefore my rating have been changed to a 1 Star.

We order from Marcos pretty often and have had good experiences so far but the pizzas we received today were a flimsy, soggy mess! The boxes were soaked in butter or grease. We had to put both pizza in the oven to make it edible. This would be a 1-star review based on this experience but the other times have been ok.
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Mahamed Nasr
The pizza was good. Had flavor. And had a good amount of tomato sauce, which is appreciated. I got the cheese pizza and the veggie. Crust was really good and it was NOT dry and hard. I’d go back. It wasn’t top notch but it’s good.
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Littles Machine
IF YOUR HUMAN, NEVER ORDER HERE!
I was told my order would be ready for pickup in 20 minutes. I arrived 25 minutes later and was told my pizza would be ready soon. Although my order wasn’t ready, I paid for my order when I arrived and patiently waited an additional 45 minutes before my order was presented. While waiting I witnessed at least a dozen customers communicating with the cashier, inquiring about their order (she was African American with blond braids seen in attached pics). The kitchen was notably behind and the receptionist was young, inexperienced, yet calm and reassuring to each and every customer that had an inquiry. I placed a tip in the cashier’s tip jar and openly expressed “You’re doing a great job”. I personally own 2 subway shops. “Customer interaction and Positive company culture” is how my team and I thrive. Before leaving I checked my order and noticed the “cheese bread” I ordered had a cup of marinara sauce enclosed and that cup was nearly empty (pictures attached). I simply asked for more marinara sauce… After waiting 1hour and 10 minutes, I would have expected a manager with great leadership skills to express how slammed the kitchen was at the time, maybe thank us for our patience, and possibly ask if customers with extended wait times would like something to drink while we wait. AFTER WAITING A LENGTHY AMOUNT OF TIME FOR MY ORDER I DEFINITELY DIDN’T EXPECT TO BE TOLD TO TAKE WHAT I HAVE AND LEAVE”. Instead I overheard the young man wearing a black mask and red shirt (picture attached) state: “WE ARE BUSY, TELL THEM TO GET OUT OF HERE, WE DON’T HAVE ANYMORE MARINARA SAUCE!” I was Shocked by his resolution, especially while standing side by side with the manager of this location. I couldn’t believe an employee would speak in such a manner, in which customers could clearly hear what he was openly saying. His statement prompted me to ask for a refund because I personally didn’t see myself eating cheese bread without Marinara sauce. After being denied a refund for the beard sticks, I admit slipped into disappointed customer mode and gave Brien (manager) and the employee I overheard negatively speaking a piece of my mind. Brien (seen with no mask on attached) called the cops, I eagerly waited for the cops to arrive. Brien (manager) and his belligerent attitude managed to irritate the police that arrived. Although this is by far the worst experience I’ve ever encountered, I learned something. “The way people feel about the work they do, the values they believe in and where they see themselves and the company going will always manifest”. Moral of the story – As a professional I should have never openly vocalized my views, I should have just written a review! As this location should have just granted me a refund. This location is significantly under-managed. Brien (manager) should be fired or retrained. It’s sad because writing this review is such a waste of my time, but it’s needed and Brien clearly doesn’t own this location, so he could care less how customers perceive Marcos. When a manager further complicates a situation, instead of positive solution solving, the entire staff becomes misled. I would never order from Marco’s again and if you’re reading this post you shouldn’t!
SUPPORT FRANCHISES THAT CARE AND LOCAL RUN BUSINESS THAT APPRECIATE THEIR CUSTOMERS AND THE BUSINESS.
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