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Address and Contact Information
Address: 8593 Edinburgh Centre Dr, Brooklyn Park, MN 55443
Phone: (612) 772-2920
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Marco Polo Pizza Restaurant – ZingMyOrder
Marco Polo Pizza 8593 Edinburgh Centre Drive, Brooklyn Park, MN, USA Restaurant.
Order Marco Polo Pizza – Brooklyn Park – DoorDash
Get delivery or takeout from Marco Polo Pizza at 8593 Edinburgh Centre Drive in Brooklyn Park. Order online and track your order live.
Marco Polo Pizza (@marcopolopizzabp) – Facebook
. 2 Reviews ; . Open now ; . 8593 Edinburgh Centre Dr, 55443 ; . Roseville, MN · New Hope, MN · Brooklyn Park, MN + 7 …
Reviews
Brenda EB
Even though the Uber eats delivery picked up our pizza, but didn’t deliver it, the owner, at the end of their business hours, remade ALL of our food, and delivered it to us, hot and perfect!
It was an hour after they’d closed, but the owner told me, they wanted to make it right for us, so they stayed and remade our food! We had a very large order-3 if the largest pizzas, cheese bread, Stromboli, a tray of pasta, made to order-enough to feed 6!
The food is amazing! The cooks there are real chefs!
The food always looks so fancy and the ingredients are quality- I am so happy this pizza place is in our neighborhood!
Marco Polo is my family’s favorite take out place! We won’t order anyplace else!
… moreIt was an hour after they’d closed, but the owner told me, they wanted to make it right for us, so they stayed and remade our food! We had a very large order-3 if the largest pizzas, cheese bread, Stromboli, a tray of pasta, made to order-enough to feed 6!
The food is amazing! The cooks there are real chefs!
The food always looks so fancy and the ingredients are quality- I am so happy this pizza place is in our neighborhood!
Marco Polo is my family’s favorite take out place! We won’t order anyplace else!
Kayla Jackson
I would not recommend going here at all. This place has one been under 2 different forms of management . When they first opened I came to support it’s close to home and the kids love pizza! Order a large pepperoni pizza and had to wait for 1 in a half hours and the pizza wasn’t even finished in the middle and it was cold .!! To have waited for that long and my pizza was not even finished was beyond me. I asked them to make me a new on which that did but that one was served to me cold as well!!! Today I came and realized there’s new management! I get excited like ok things may be different this time around my pizza might actually be done I was coming from work which is all the way in Minnetonka …. To Brooklyn park. Ordered the pizza as soon as I left because like I said I was being prepared pull up to Marco Polo and you would not believe it ! My pizza wasn’t done ! They said “sorry we’re backed up” the parking lot is COMPLETELY EMPTY and there’s absolutely no customers here!!! I even ordered chicken Alfredo from Broadway pizza and they had it all hit and ready …As I’m sitting here typing this my pepperoni pizza is still not done and I love to support small businesses and I hate to waist food ! But this is ridiculous!!! I WOULD HIGHLY NOT RECOMMEND!!!!!!
… moreMr. White
In speaking with Adriana, one of the owners, she was so pleasant, fun and professional. Easily the best customer service I think I’ve ever received from a pizza joint. She even delivered my reasonably priced (in this day and age) perfectly fresh order herself in a very short time for a Friday evening. Tasty pizza. Really enjoyed the donut “balls” as well. Thank you!
… moreNick Tram
Ordered 2x pizzas via UberEats for pickup. Gave it about 20 or so minutes for the order to be prepared and upon walking into the store I was greeted with an empty store and a blank stare when I said I was there to pick up an UberEats order. Turns out the ticket was already printed out underneath the counter, but just wasn’t noticed. I was asked if I still wanted the order to which I replied yes as I didn’t think making 2 pizzas would take an hour. No apology or answer to how long it might take.
So once my order was taken to the back to be prepared, I started my wait…eventually after about 25 minutes, the first of two pizzas were placed into the oven, which was confusing to me as I thought since I ordered 2 identical pizzas that they’d be prepared at the same time, especially since the first one took 25 minutes to prepare.
As I continued to sit there and wait for my pizzas, I watched the first pizza go through the oven and reach the end. I then had to ask if there was a second pizza coming to which I was told that it’s a large pizza and takes a while to prepare. I’m not sure how it matters since I wasn’t aware that the time required to make a pizza was exponential to the diameter of the pizza. I have a feeling that my original order of 2 identical pizzas was forgotten despite me mentioning this several times when I first arrived.
The pizza then sat there for about 5 minutes until it was removed, I was asked multiple times how I’d like it cut (squares vs slices) and even asked to come around and observe as if that was the most important thing in the world rather than getting my cooked pizzas in a reasonable amount of time. I then saw the pizza placed in the box, and then was left to sit and cool on the lower oven…while the only one there walked back to presumably finish making the 2nd pizza (which somehow wasn’t made at the exact same time as the first one?).
Eventually, the 2nd pizza was placed into the oven and made it’s way through. This one was promptly removed and cut. Again, I was asked how I wanted my pizza cut as if that was more important than the fact that I, the ONLY customer in the store or who had placed any orders, had been waiting for over 50 minutes for 2 pizzas. Again, I was called behind the counter to observe the cutting process and to have it pointed out that upon removal of the oven and into the box, a portion of the pizza had folded itself over and part of the pizza was all messed up. I was then handed that pizza and an empty box (not my other pizza) to which I had to point out in order to get both of the pizzas that I had ordered about 90 minutes prior and had 2 hungry kids at home waiting to eat.
This entire time, i was offered no apology for the delay, but was made to seem like I should be grateful that she was making the effort to make 2 such very large pizzas.
If you took the time to read this review, just realize that it was only a tiny fraction of the time I waited inside the store to get my one cold pizza and one pizza with the slightly messed up quarter. As much as I’d like to support a small business, I’m not sure I advocate supporting this one if this is level of “service” a customer receives when there is literally no other orders in the queue.
EDITED ON 2024/05/31 – In response to the owner’s comments blaming unfamiliarity with the UberEats platform; the problem wasn’t with UberEats, it was the fact that it took almost an hour after arriving at the store to get 2 pizzas during lunch time when it was obvious there were no other orders in the queue. The problem was that the 2x identical pizzas were not made at the same time and put in the oven at the same time, but were made one after another so that the first pizza got cold sitting in the box while waiting for the 2nd pizza to get made and baked. The fact that zero rush was applied to the order after a customer who ordered 25 minutes in advance and showed up to no pizzas is concerning.
… moreSo once my order was taken to the back to be prepared, I started my wait…eventually after about 25 minutes, the first of two pizzas were placed into the oven, which was confusing to me as I thought since I ordered 2 identical pizzas that they’d be prepared at the same time, especially since the first one took 25 minutes to prepare.
As I continued to sit there and wait for my pizzas, I watched the first pizza go through the oven and reach the end. I then had to ask if there was a second pizza coming to which I was told that it’s a large pizza and takes a while to prepare. I’m not sure how it matters since I wasn’t aware that the time required to make a pizza was exponential to the diameter of the pizza. I have a feeling that my original order of 2 identical pizzas was forgotten despite me mentioning this several times when I first arrived.
The pizza then sat there for about 5 minutes until it was removed, I was asked multiple times how I’d like it cut (squares vs slices) and even asked to come around and observe as if that was the most important thing in the world rather than getting my cooked pizzas in a reasonable amount of time. I then saw the pizza placed in the box, and then was left to sit and cool on the lower oven…while the only one there walked back to presumably finish making the 2nd pizza (which somehow wasn’t made at the exact same time as the first one?).
Eventually, the 2nd pizza was placed into the oven and made it’s way through. This one was promptly removed and cut. Again, I was asked how I wanted my pizza cut as if that was more important than the fact that I, the ONLY customer in the store or who had placed any orders, had been waiting for over 50 minutes for 2 pizzas. Again, I was called behind the counter to observe the cutting process and to have it pointed out that upon removal of the oven and into the box, a portion of the pizza had folded itself over and part of the pizza was all messed up. I was then handed that pizza and an empty box (not my other pizza) to which I had to point out in order to get both of the pizzas that I had ordered about 90 minutes prior and had 2 hungry kids at home waiting to eat.
This entire time, i was offered no apology for the delay, but was made to seem like I should be grateful that she was making the effort to make 2 such very large pizzas.
If you took the time to read this review, just realize that it was only a tiny fraction of the time I waited inside the store to get my one cold pizza and one pizza with the slightly messed up quarter. As much as I’d like to support a small business, I’m not sure I advocate supporting this one if this is level of “service” a customer receives when there is literally no other orders in the queue.
EDITED ON 2024/05/31 – In response to the owner’s comments blaming unfamiliarity with the UberEats platform; the problem wasn’t with UberEats, it was the fact that it took almost an hour after arriving at the store to get 2 pizzas during lunch time when it was obvious there were no other orders in the queue. The problem was that the 2x identical pizzas were not made at the same time and put in the oven at the same time, but were made one after another so that the first pizza got cold sitting in the box while waiting for the 2nd pizza to get made and baked. The fact that zero rush was applied to the order after a customer who ordered 25 minutes in advance and showed up to no pizzas is concerning.
Chue Lo
Ordered my pizza at 7:20, got a confirmation saying my pizza will be done at 8:08, got there at 8:30 and the place isn’t even opened! Checked my bank account and they took money out of my account already. Bunch of crooks! Never supporting them again! I would give them 0 stars if I could!
… moreꕥ EVO
Family-owned 100% fresh pizza store! Ready to get greeted warmly when you enter&leave with delicious value-size pizza. Would come back again!
… morePat C
This Chicken Alfredo pizza was to die for!!!! Such a delicious and unique flavor that makes it stand out from other pizza places. We will 100% be coming back!!!
… moreMichael Krugman
There was a slight delay on my order because of an issue with their ordering system. However the food is delicious and they more than made-up for the wait time by offering drinks and upgrades.
The Deep Dish style pizza isn’t what I’d normally call deep dish, but it was still fantastic and well worth the upgrade price. The cheese stuffed bread was amazing.
I get the feeling that the owners of this restaurant have a passion for baking and integrate that into their food. I will absolutely be going back here again in the near future.
… moreThe Deep Dish style pizza isn’t what I’d normally call deep dish, but it was still fantastic and well worth the upgrade price. The cheese stuffed bread was amazing.
I get the feeling that the owners of this restaurant have a passion for baking and integrate that into their food. I will absolutely be going back here again in the near future.
Fallyn H
Used to good to go app to order from them twice. Loved their personality and how chill they are. The food was phenomenal! Like they put so much appreciation into the food. Had a couple slices of fresh pizza and some pasta so good! I will definitely go there now regularly to support them!
… morelexi martinez
This place has produces some of the best pizza I have had in a long time. Additionally, the staff was absolutely wonderful! They called me to let me know a item ordered was out of stock and were so accommodating. This is my family’s new fave place!
… more