Growing up in an Italian household it’s nearly impossible not to end up having a passion for food. My parents immigrated from Italy back in the 50’s and they settled in the North End when they first arrived in the US. My dad is from Pratola Serra, a small province in the Avelino region of Naples and my mom is from a small fishing town called Augusta in Sicily. I have had a life-long passion for cooking traditional home-style Italian dishes like your mother or nonna would make. We love meeting people and our goal is to make them happy through food & conversations. We hope all of you come along for the journey.
Address and Contact Information
Address: 637 Lowell St, Peabody, MA 01960
Phone: (978) 535-0411
Website: https://maranostrattoria.com/
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Delicious Pizza & Pasta at Marano’s Trattoria
Marano’s Trattoria 637 Lowell Street Peabody, MA (978)535-0411 It …
Marano’s Trattoria, 637 Lowell St, Peabody, MA 01960, US
Reviews
Very disappointed.
Ps: and for a phone order, did you really need my first name my last initial and my telephone number?
Burnt or “Charred” meat is a well known carcinogenic. It’s called Heterocyclic Amines; Which has been linked to increased risk of these cancers: Solorectal Cancer, Stomach Cancer, and Pancreatic Cancer. It’s when a piece of meat is cooked way too long on high heat causing the meat to become black.
I brought it back the very next day to show them. When I opened up the container, I said to the cook (might be the owner) that the chicken is burnt, black and extremely dry. His reaction was deplorable, he yelled at me in front of other patrons and co-workers. He said; “Lady, that’s what “Grilled Chicken” is supposed to look like. Well, I come from a long line of cooks from decades passed…..I know the difference between grilled chicken and BURNT & DRY chicken. Grilled Chicken should have a light golden color, unlike the picture below~
So he angrily whipped off his gloves, roughly opened the register, and started taking out the money that the chicken cost. He slammed down money, while still saying out real loud that the chicken was cooked perfectly~! I could not believe the rage in his voice, and how unprofessionally he responded. A good chef would have offered to replace the chicken…His poor and unprofessional reactions are inexcusable in any environment, especially in Food Service.
Let me also add to my disappointing experience at Marano’s (located in West Peabody-previously known as “Lupo’s)….while I was waiting for the food, a young girl that was working behind the counter had gloves on…while waiting for the deep fryer food to cook, she was putting her gloved fingers in her ears as if to itch them, she was also playing with long front braided hair.
Ewwwwwww~! So I “discretely” told a co-worker that she may want to tell her to change her gloves after itching her ears & playing with her braid. Her response: “We change our gloves a lot.” Yuck, is that before or after she sticks her fingers in her ears and caresses her hair-?? That is so unsanitary~
Let me share with you what I learned many years ago when I worked in food service; If a customer likes a restaurant, they may tell a handful of people, but if someone has a bad experience at a food place, like I did, they’re going to tell a whole LOT of people…..
The Italian sub is a standout, I’ve had it multiple times. The pizza and pastas are also top tier, made with fresh ingredients and great flavor. The da sangy, chicken parm, and meatballs are electric!! What truly sets this place apart is the atmosphere, it’s a family run business, with the father, mother, daughter, and son all actively involved. You can feel the care in everything they do.
This is a must visit if you’re in town, and it’s the kind of local business that’s worth supporting. Best food spot in Peabody, easy.
All though with the pizza, when I went and got it I opened it and it was completely burned on the crust of pizza. I found this to be very disrespectful and unprofessional from the staff to put a burned crust of pizza and hand it to me when I spend my money on it.
When I tried explaining the situation to the owner/manager he seemed like he didn’t care and he proceeded to say — (all he can do is give me a new slice of pizza for me to reheat on my own). He didn’t apologize for the mistake he or his staff had made and seemed to not bother.
(Everything happened so fast I did have a chance to take pictures of this unpleasant moment with my food.) but all of this happened and I hope it doesn’t happen to anyone else.
Once again I found this to be very unprofessional. And this place has definitely unfortunately lost a customer.
Thank you.