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Made the Right Way. Every Day. There’s a reason our bagels taste different–they’re made the traditional way. At Manhattan Bagel, we give each bagel a dip in a kettle of boiling water, then bake them fresh each morning. That’s how we get our authentic shiny bagels with a crispy, golden crust on the outside and that soft, satisfying chew inside. No shortcuts. Just real, authentic bagels made the way they were always meant to be. We kettle-boil our bagels to lock in that shine and crunch, then bake them fresh daily for a chewy, golden bite. No shortcuts, just the classic NY method – done right, right here, every day.
Counter-serve chain specializing in NYC-style bagels & coffee, plus salads, soups & sandwiches.
Address and Contact Information
Address: 445 Market St, Elmwood Park, NJ 07407
Phone: (201) 475-1115
Website: https://www.manhattanbagel.com/?y_source=1_ODk5MjM5Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
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Reviews
Jaclyn Hadj-Belgacem
I had a very unprofessional experience at this location. I ordered a cinnamon bagel and two muffins, and the young woman at the counter began laughing at me while I was placing my order. She said she couldn’t take my order but would not explain why. This behavior was disrespectful and completely unacceptable in a customer-facing role.
An older gentleman—who identified himself as her father—came to the register. Instead of addressing her behavior or apologizing, he immediately became defensive and excused it by saying she was ‘just a kid.’ If someone is working behind the counter and representing the business, age is not an excuse for laughing at customers. It showed a clear lack of professionalism and accountability.
What made the situation worse was that the father seemed more upset with me for questioning the behavior than with the fact that his daughter was acting inappropriately in front of customers. It was embarrassing to witness, and it reflects poorly on how the business is run.
Based on this experience, I cannot recommend this establishment. I hope management takes customer feedback seriously and improves the professionalism of those working behind the counter.
… moreAn older gentleman—who identified himself as her father—came to the register. Instead of addressing her behavior or apologizing, he immediately became defensive and excused it by saying she was ‘just a kid.’ If someone is working behind the counter and representing the business, age is not an excuse for laughing at customers. It showed a clear lack of professionalism and accountability.
What made the situation worse was that the father seemed more upset with me for questioning the behavior than with the fact that his daughter was acting inappropriately in front of customers. It was embarrassing to witness, and it reflects poorly on how the business is run.
Based on this experience, I cannot recommend this establishment. I hope management takes customer feedback seriously and improves the professionalism of those working behind the counter.
Sonia Estrada
Place an order over the phone and went to pick it up, and I got charged double. I was told prices were subject to change, but no where was this disclosed on the menu or in the store. When I asked for the woman to give me a menu where it said it was double the price, she was defensive and refused to show me any because there wasn’t any and their menus are “old”.
Please address this matter promptly, as this is unacceptable and misleading, and sounds like shady business practices and poor customer service.
… morePlease address this matter promptly, as this is unacceptable and misleading, and sounds like shady business practices and poor customer service.
Adam Ogonowski
The taste and quality is not there. Go to a non-franchise local spot for real bagels. I was duped into the photos around the place, thinking the quality will be there. The bagel is small and not fresh and equal to what you’d get at lame Panera or Dunkin Donuts …skip this and support local owners, and not private equity.
… moreDelfina Adolf
Disappointed by Poor Service and Disrespectful Treatment
As a healthcare professional who works long, demanding hours, I often stop by local businesses to grab a quick bite after I rest from my shift. Today, I stopped by this bagel shop mid-morning, hoping for a simple, welcoming experience. Unfortunately, what I encountered was deeply disappointing.
Not only was the customer service cold and inattentive, but there were also clear signs of biased treatment. I didn’t notice that it was a hand written sign requesting customer to acknowledge the staff to toast their bagel, I was never asking but if I buy a breakfast with eggs and cheese bagel why I should be know that I need to ask for that. Then when heard that another customer was inquired by the person collecting the payment I just make clear that of course I want my bagel to be warm and toast and I received a very mean and nasty response. As a customer investing in your store just a simple acknowledgment. There was no excuse for the dismissive tone or the reluctance to serve me, especially when the shop was not busy. It felt personal and as uncomfortable as it is to say, it seemed racially motivated.
No one should be made to feel like they don’t belong especially in a public place where respect and basic courtesy should be standard. I expected better from a neighborhood business. I hope the owner who was the one displaying this inappropriate behavior and staff reflect on how they treat all customers, regardless. No wonder why was empty!
This kind of treatment has no place in our community.
… moreAs a healthcare professional who works long, demanding hours, I often stop by local businesses to grab a quick bite after I rest from my shift. Today, I stopped by this bagel shop mid-morning, hoping for a simple, welcoming experience. Unfortunately, what I encountered was deeply disappointing.
Not only was the customer service cold and inattentive, but there were also clear signs of biased treatment. I didn’t notice that it was a hand written sign requesting customer to acknowledge the staff to toast their bagel, I was never asking but if I buy a breakfast with eggs and cheese bagel why I should be know that I need to ask for that. Then when heard that another customer was inquired by the person collecting the payment I just make clear that of course I want my bagel to be warm and toast and I received a very mean and nasty response. As a customer investing in your store just a simple acknowledgment. There was no excuse for the dismissive tone or the reluctance to serve me, especially when the shop was not busy. It felt personal and as uncomfortable as it is to say, it seemed racially motivated.
No one should be made to feel like they don’t belong especially in a public place where respect and basic courtesy should be standard. I expected better from a neighborhood business. I hope the owner who was the one displaying this inappropriate behavior and staff reflect on how they treat all customers, regardless. No wonder why was empty!
This kind of treatment has no place in our community.
Caroline Deperi
One of the worst MB locations I’ve been too. No gluten free bagels. No fruit. Paid $12 for a wrap. Maybe 1 egg white on it & ALL wrap. Where’s the egg??? What did I pay for? Self serve Iced coffee also horrible. Take notes from Fairfield location.
… moreJustin Mejia
Expensive. Bagels are expensive as it is. My local bagel shop from my town. It’s like $3.75 for a bagel with cream cheese. At this spot It’s $4.09 like come on be reasonable with the prices.
Maybe sell your bagels more cheaper than others spots so more people can come instead of having leftover bagels at the end of the day
… moreMaybe sell your bagels more cheaper than others spots so more people can come instead of having leftover bagels at the end of the day
Rosie Park
Love this bagel place, the service is amazing and welcoming. The food is also so fresh and satisfying. The owner was in today and also offered me coffee. 10/10
… moreSteve W
Very friendly service! Fast orders, and affordable prices!
Recommended Breakfast: Smokey Brisket, Farmhouse Bagel
… moreRecommended Breakfast: Smokey Brisket, Farmhouse Bagel
Kady Toledo
Menu prices are inaccurate, the prices are actually double and the lady at the front said “they’re subject to change”. Don’t bother wasting your time here, they aren’t an honest business. Used to come here years ago, but new ownership/management has run this place to the ground. Bagels aren’t even as good anymore too.
… moreNikkie Livee
The Indian looking woman at the cash register was rude to me today. I came in to pick up my order and I inquired about it and she RUDELY told me to wait while she was done taking another customer’s order. However, when she was done taking the customer’s order, she STILL DID NOT HELP ME. She just stood there quiet ignoring my presence, not making any attempts or efforts to acknowledge me. Her male co-worker ended up assisting me in a nice manner. Maybe because I’m Hispanic and the customers were white, I was treated differently!
… more