
Address and Contact Information
Address: 6059 E Taft Rd, Syracuse, NY 13212
Phone: (315) 385-7008
Website: https://mamacitassyracuse.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Mamacitas Puerto Rican Kitchen | Syracuse, NY
Mamacitas | Fayetteville NY – Facebook
Order Mamacitas Puerto Rican Kitchen Menu Delivery … – Uber Eats
Reviews
BUT… and it’s a very important but…
I HAVE to praise this place for its Birria Thursday. It is delicious, incredibly flavorful and has a unique taste that makes it superior to any birria I’ve had the pleasure of eating elsewhere. I ordered the birria quesadilla and was immediately blown away with the generous portion sizing, followed immediately by the warm, tantalizing scents wafting off out of the to-go container that was holding my meal. The consomme that came with my quesadilla was rich, bursting with flavor and elevated my already delectable quesadilla from amazing to heavenly.
I wish I could eat here every day. If I get the chance to come back to Syracuse, I will make the world’s fastest beeline to Mamacita’s. 100/10 can’t recommend enough if you’re local or just visiting.
Menu is plentiful with some great options. I didn’t have a margarita, but I saw others and the size to me was not a 12 dollar drink. I also felt that the price of the loaded fries was overpriced as well, I left hungry which is almost impossible to do with Mexican food. I got the macdaddy fries, which were advertised to be hot honey fries. As someone who has hot honey frequently there was not an ounce of honey on my dish. The meal was still good, but it didn’t meet the flavor profile I expected, and I was still hungry after my normal size order of fries with hamburger and sauce was finished. A friend got the baria quesadila but had to ask for the sauce to dip.
The servers were kind but for a small room with 3 servers and a bartender I am unsure how tables are left to wait as long as we did or go without all of our order.
I would get take out but for the price I would probably go with another establishment that will not leave me hungry.
A bit different than what I’ve had before but a good different.. A lot of take out orders coming in while we ate. We recommend this small gem and will frequent it often.
As far as the food, it was ok. Nothing really to write home about. I got the spicy beef tacos. They had good flavor but were extremely greasy. Though I’d imagine that was due to the fact that the owner had to rush cook them herself. Which brings me to the next item….
The service was absolutely the worst I have ever received. It is factually the reason I will never go back to this restaurant. To be clear, not all the service staff was as terrible as ours. I’m sure this one individual is not a great representative for the entire restaurant. However, we admittedly took some time
To place our order as a couple of us were having a hard time deciding what to eat. So I was understanding when we were waiting for our food even a half an hour after we had finished our appetizer. Unfortunately during this time frame, we also ordered a second round of drinks. I watched a table next to us order, receive their food, eat their food, and receive their bill by the time I finally had to personally go to the bar to get our second round of beverages. As far as our meal, an hour after we ordered we were informed by the distraught owner that somehow our order was never put in. She stated she would be comping our visit and that she herself would be cooking our meals and would have them out as quickly as possible.
She delivered. In a situation that was not directly her fault she did what she could to make it better. At that point I was “ok” about the situation. Unfortunately the waitress that failed us the entire evening came to our table after we had finished with our meal with a bill.
Prior to looking at the bill I simply stated “oh the owner said it was on the house”. With a snotty little attitude as if we were the problem, this young woman had the nerve to say no, just your meals. So not only did this person never come back to our table other than to hand us a bill, but she never apologized for her terrible service, and then she wants to give ME Attitude? The owner came back with the bill and handed us our cards and apologized for the additional confusion and did in fact not charge us. However, the damage was done.
This employee should be fired. Not only are they not a good server, but they are extremely rude and entitled.
The restaurant gets 2 stars as I saw no effort from the owner to make this person apologize. As well as the mediocre food, and unfortunate location. Not to mention the window situation with the headlights. That’s honestly a very easy thing to fix. But when you overlook the extremely poor quality even in just one staff member, I guess expecting them to notice the window issue is asking a lot.