Address and Contact Information
Address: 8114 Richlands Hwy, Richlands, NC 28574
Phone: (910) 324-2125
Website: http://mainmoonrichlands.com/
Menu Photos
Order and Reservations
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Main Moon | Order Online | Chinese Restaurant | Richlands
Main Moon,8114 Richlands Hwy, Richlands, NC 28574, Take Out, Dine In,mainmoonrichlands.com.
Order Main Moon Restaurant – Richlands, NC Menu … – DoorDash
Get delivery or takeout from Main Moon Restaurant at 8114 Richlands Highway in Richlands. Order online and track your order live. No delivery fee on your …
What are good places to order Chinese food in Richlands, NC?
Unfortunately there’s no good Chinese food in town but Fuji has delicious Asian food including some Chinese dishes |Main Moon in my opinion …
Reviews
Jay
Nice clean little place! Food is yummy! It was my first time yesterday I ordered for my family of 4. I’m back today and ordering my lunch. Yum! I’m going to live here for a while…. I will 100% keep coming back! Thank you for feeding us/me!
… moreV
I will never order from here again. Fries were rock hard and burnt and there was a hair in my egg roll. I called the restaurant when I got home. When I explained that there was hair in my food, they said “no no hair”. They said they would only refund me for the fries but they wouldn’t refund me over the phone and said I had to go back. Disgusting!
… moreRich Bowers
Ordered by phone to go. The order was ready minutes after I arrived. Everything was correct. The food was very good. I would definitely recommend it. There are tables to sit, but “to go” is your best bet, if you can.
… moreMatthew H.
MY RESPONSE TO THE OWNER’S REPLY: Telling tall tales and being snarky when negative feedback is given isn’t professional, nor is it wise. Re-read. My complaint wasn’t that you were “busy”, it was about your lack of communication. When I gave the name of the customer, the girl simply said “it’s not ready yet”, then stepped away. There was no mention of a 30+ minute wait for this order. That is YOUR mistake and poor service, not mine! Since you both knew the order wasn’t even close to being ready to go out, I should have been told immediately about the long delay so that I could contact DoorDash to be unassigned from this delivery job. But instead, you said nothing until I waited around for almost 15 minutes, having to ask twice about the order status. This is unacceptable, period. And as I said to you, we cannot “cancel” a customers order, we can only request to be unassigned from the order by contacting DoorDash – which we drivers often get penalized for – and is why I had to call DD from my car to explain the situation before I could resume working. Given I am a 5-star rated Platinum Dasher, I wasn’t about to let a poorly run restaurant negatively impact my delivery rating! Lastly, not only are you lacking in professionalism, but even worse, you’re also dishonest… and I have proof of this as I coincidentally got this very same delivery request as I was leaving Richlands to head back to Jacksonville. I (of course) declined the job, but something told me to screenshot it as it came in, given the issues I had earlier. See the attached picture, which shows a timestamp of 7:46pm with a new drop off time of 8:04pm… hmm… a half hour after I was removed from the first pick up request. You clearly added the 30 mins AFTER I had been unassigned. Yet in your reply, you say that you added the 30+ mins from the beginning and then blamed DoorDash for the error. Not a good look for you! Since you suggest I have “patience”, here’s some tips for you: learn how to run a business properly. Learn communication skills. Hire more help if you’re constantly “busy”? And most importantly, learn to say “sorry” when a mistake is made, rather than making up BS excuses and giving uncalled-for attitude.
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ORIGINAL REVIEW: I deliver for DoorDash and this place has the most inconsiderate and rudest of management of any restaurant I’ve delivered for. First of all, we drivers are given an estimated time food orders should be ready by. We have to pick up orders by that time or else report a delay. This place is ALWAYS running behind. Tonight was the last straw for me… customers simple (small) order was supposed to be picked up by 7:10pm. I got there at 7:05 and gave the younger woman working the counter the name of the order. She looked around at the bags of food sitting and said nothing. I assumed it would be a few minutes… 12 mins later I ask the status of the order. The older woman says “25 minutes – we busy it’s not ready yet!” I kindly reminded her that we drivers don’t get paid to stand around (we aren’t hourly workers) and she acted indifferent to the fact that her customer had already been waiting 30 minutes and is now being told it will be another 25+ minutes. I unassigned from the order and left… after wasting my time driving from Jacksonville! I will NEVER pick up from here again nor will I buy from them as a customer. To the owners: if you are running behind, go into the DoorDash merchant app to adjust estimated order times… we aren’t paid to stand around and your customers aren’t happy when their dinner arrives an hour late. Also, please learn basic manners… communicate with the driver when they walk in so we don’t waste our time — apologize for delays rather than give dirty looks as you talk in your native language. So beyond rude!!
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ORIGINAL REVIEW: I deliver for DoorDash and this place has the most inconsiderate and rudest of management of any restaurant I’ve delivered for. First of all, we drivers are given an estimated time food orders should be ready by. We have to pick up orders by that time or else report a delay. This place is ALWAYS running behind. Tonight was the last straw for me… customers simple (small) order was supposed to be picked up by 7:10pm. I got there at 7:05 and gave the younger woman working the counter the name of the order. She looked around at the bags of food sitting and said nothing. I assumed it would be a few minutes… 12 mins later I ask the status of the order. The older woman says “25 minutes – we busy it’s not ready yet!” I kindly reminded her that we drivers don’t get paid to stand around (we aren’t hourly workers) and she acted indifferent to the fact that her customer had already been waiting 30 minutes and is now being told it will be another 25+ minutes. I unassigned from the order and left… after wasting my time driving from Jacksonville! I will NEVER pick up from here again nor will I buy from them as a customer. To the owners: if you are running behind, go into the DoorDash merchant app to adjust estimated order times… we aren’t paid to stand around and your customers aren’t happy when their dinner arrives an hour late. Also, please learn basic manners… communicate with the driver when they walk in so we don’t waste our time — apologize for delays rather than give dirty looks as you talk in your native language. So beyond rude!!
Jamari Smith
Waited one hour for some cold disgusting food. The lady in the back was very rude and was ultimately just a horrible experience. The fried rice(Yellow rice) was burnt. The sweet and sour chicken was very cold and mushy and the fried chicken was old. My order was clearly forgot due to several tickets being sat on top of mine. This is my first and last time going here.
… moreBailee Bottari
Really good Chinese food. Moved from NY and this is the best we found so far. -1 star for service since they forgot to give me my drink in the drive through, but I was too lazy to go back. Prob wouldn’t have happened if I went inside. Nice customer service and great prices. New go to spot. No idea what all the negatives reviews are for.
… moreKyle Martin Greer
Stopped in with Friends after shooting an episode of Beyond the Pavement on YouTube. Good food. Nice staff. Clean establishment. Good location. I’d eat here again
… moreKatherine
Easy order and pick up, very friendly staff. I was really disappointed the general Tso appears to have red dye in it. The food tasted pretty good and the price was very reasonable.
… moreSheyenne Smith
I pretty much got the bottom of the pot rice, there was no lobster meat in my food but instead was imitation crab meat (which is not on the menu it just says regular crab meat). My husbands food was cold because they didn’t make my food because they forgot. Once my husband complained about the wait thats when they made my food. There were people that ordered after us and got their food before us. We waiting over an hour. This was our first time coming and we will not be coming back.
We ordered the Seafood Delight and Sweet and Sour Chicken both with fried rice.
… moreWe ordered the Seafood Delight and Sweet and Sour Chicken both with fried rice.
Aleyda Rosales
Amazing food – me and my family always come here when we are at work and we get treated so kindly. Would 100% recommend to anyone.
… more