Thai cafe offering noodles, curries & vegetable dishes in a simple room with traditional accents.
Hours
| Friday | 11 AM–9:30 PM |
| Saturday | 12–9:30 PM |
| Sunday | Closed |
| Monday | 11 AM–8:30 PM |
| Tuesday | 11 AM–8:30 PM |
| Wednesday | 11 AM–8:30 PM |
| Thursday | 11 AM–9:30 PM |
Address and Contact Information
Address: 26 Main St, New Britain, CT 06051
Phone: (860) 505-0791
Website: http://maekongthairestaurant.com/
Menu Photos
Photo Gallery
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Reviews
First, let’s begin with the food… I didn’t have high expectations going in to the place, but the food was not great. There is no balance in flavors; Tom Yum soup was just too sour, Pad Thai was just too sweet, and Beef with String Beans was overwhelmingly too salty. It was cooked by just throwing random flavors with no thought and technique. I am not a professional, but when food steps into the realm of poor quality… something needs to be addressed.
Okay, so the service. I accept the fact that service is not going to be amazing, but when it becomes egotistical then you know nothing you say will matter. And it did not. I did not complain about the food nor about anything else. I just simply pointed out that there was a piece of gray/white hair on the food. She did not want to acknowledge it at all. Continued to say it was a part of a bean sprout, and then later became a piece of a banana leaf… and also said all Asians have Black hair -_-. If she would have accepted the fact that there was a piece of hair, I would have continued “eating” it and have nothing else to say.
And then to top it off… She slaps on a 18% gratuity with zero explanation. At that point I was just trying to run as fast as I can out the door.
Good luck to those that are willing to try it. If it is a hit and miss experience, I definitely missed by Suns away.
FYI parking is metered.
Menu just had one price, didn’t specify lunch or dinner menu or different pricing. We ordered iced tea ($3), 30 spicy and sour Tom yum Khoong (6.95), 51 pad thai with beef (8.95), 69 pad prik khing stir fry (8.95). Around $28.
Ice tea was good. Little did we know that’s the only thing that’s good we tried. Spicy and sour soup is all sour, could not finish even half and we like sour. Pad Thai with beef, happy with the portion, very sweet. Pad prik khing stir fry was uh… let’s just say salty salty salty. Each bite had to be gulped with rice, iced tea, or maybe that sour soup. All the flavors were very skewed lol pad thai so sweet, soup so sour, stir fry so sour. Iced tea is good, no complaints.
Things really hit the fan when I found a piece of blondish white hair in my pad thai. Oh no. I dislike confrontation but felt like I should let them know at least. Stared at it and definitely convinced that it’s hair despite hoping that it’s not so I can make the best out of the not so great meal. The lady, who I think is the owner denied that it’s hair, and said it’s part of a bean sprout or part of banana leaf.
After eating, we got the bill, with tax around $30. When presenting groupon, she said we can’t use it because we didn’t show it when we arrived and it’s only for dinner, and menu we got was lunch prices. She said we need to pay regularly for this time because it was lunch, and then come back again next time with Groupon for dinner. Speechless. We asked if she can increase the prices to dinner prices in order for us to use Groupon. She said just for this one time.
Speechless again when she gave us the new bill. Instead of the $30, the bill is about $38 and then she added a mandatory 18% tip, so even with Groupon of $25, we had to pay another $20 ish. Realizing that if we didn’t have Groupon, we could have paid $30 for lunch or $45 for dinner for that meal?
Didn’t even bother asking, why did she add a mandatory 18% tip on our bill? Is this standard for Groupon customers? I understand if it’s a large party but it was just two of us. Is that even legal? Lol I just wanted to be out of the place. Peace out and won’t be back. Guess we still have yet to find a favorite Thai place locally in CT.