J
I ordered the Piggy Pie Fry, which according to the menu came with pulled pork, candied bacon, queso, BBQ sauce, jalapeños, and onions on fries. The candied bacon was stale and hard, there was no queso or onions, and when I asked the staff where the missing ingredients were they told me it didn’t come with those things. After confirming on the kiosk that it did indeed list those, they said “that’s the old menu, it’s not updated.”
Put a sign out or something! If I pay almost $12 for French fries I EXPECT the dish to come complete.
Also this place is dirty and gross. They don’t appear to clean much during the day.
I’m going to be speaking with zoo mgmt about our experience.
… moreK T
We ordered the pizza, cheeseburger basket, and strawberry cup. It was very busy when we got there and the line was confusing. Not the most organized place for sure. I think if they gave the employees headsets and changed the area you pick up your food at, it would flow a little better. The burger was absolutely delicious. The pizza was good and a decent sized slice, but the price was a bit high, especially since it had the minimum marinara and cheese. Overall good food, just a little pricey and not set up the best.
… moreIrene Zhou
Burger was kind of cold. We waited a long time for it too. Like 20min. I wonder if they just put frozen burger in the microwave. Pricey. The kiosk doesn’t tell you burger already comes with some fries. If I knew I wouldn’t have ordered fries on top of that
… moreRavenstar
Food- tasted pre-made, institutional
Service- non existing
Atmosphere – too crowded for my taste.
All in all, it was ok, way too pricey for what you get.
But then again, look where I’m at
… moreSheldon Barker
McDonald’s might have been better. Food was meh quality, sort of warm, order was wrong, staff were indifferent and choices minimal. Food came out fairly fast and it was clean. Not worth the price but typical for on site dinning at places like this.
… moreSteve Dubrava
Many reviews about straws here. Look it’s a zoo and eco friendly, I wanted a straw too but totally get it – it’s a zoo?!
Fast food, very good, clean inside and out.
someone mentioned noise, I didn’t notice any noise from the grille, only from the kids (duh!)
I went to go sit at a table a lady “rushed’ out and cleaned it lickedy quick. Nice touch young one!
Expected pricing but the food was above and beyond expectation. If i had a complaint it would have been about the cup, I didn’t know I bought the souvenir cup, but actually worked out great refills only 2.29$ – did that about 4 times. Great value.
… moreZaw Dan Aung
Drink cup – doesn’t comes with lids and straw
Pizza – burns and overcooked, throw away after having a couple bites
Cheese Burger – Buns feel like rubber, patty burns and throw away.
— 2 slides of pizza
— a cheese burger and 4 regular drinks
$48 bucks wasted the first time.
Has to go for other food
… morejohn self
Just got a pbj kids meal because prices where high and we got was a stale uncrustable type thing. The bread was hard and the peanut butter looked questionable at best.
… moreSelena Clarissa
Very nice a little loud and crowded but thats to be expected of the zoo. Food was great but over priced which is also expected from the zoo. I’d go back again.
… moreDamion (Dame)
Want a straw? Don’t expect one with your drink that your already bought….But wait, you can for sure get one if you buy the souvenir cup. If the over priced food and lack of customer service isn’t enough:
… more