max cogswell
I had heard for years how great this place was and yesterday finally went and tried it. This place was awful. They brought chips once at the beginning of the meal and then waited to bring more until we were almost finished eating for a party of 16 people, the salsa and bean dip were bland compared to my local Mexican restaurant. I ordered a steak Marinero and I didn’t like it, it was very very tiny, a small wedge and it only had 4 shrimp on it and I could have cooked a better steak myself, it came with two slivers of avocado and parsely combine that with poor chip poor service and all my relatives eating them and I was hungry until the chips came at the very end and no one else wanted them. This is the worst eating experience I have ever had at a Mexican restaurant and I will never return to Los Toros because of it. I can not say anything good about their food or their service. The best I can say is it had good lighting and ambience and I can see why it’s a building and a bar people would want to spend time in but just know no one comes to this place to eat the food. It’s food and cooking is trash compared to other Mexican restaurants in the San Fernando Valley it’s bar and real estate and parking are whats better. As a life long resident of Los Angeles it took me one visit to figure out this place out and that I don’t ever want to come back. It’s hard enough getting a good meal in America with our food system I don’t want to pay for real estate I want to pay for good food when I go to a restaurant. If you feel the same way avoid this place because you do not get good food or service when you eat here. It’s probably all just frozen sysco foods. This place was gross how bland the chips and salsa were I wouldn’t buy that for myself at home how dare your restraunt charge me a quarter of a hundred dollars for defrosted sysco foods and chips.
… moreSimran Butalia
Los Toros has been a neighborhood favorite for years, and it was great to come back after some time away. The new outdoor space is a huge upgrade spacious, comfortable, and really fun to hang out in. Drinks were excellent, and the servers were attentive and super friendly, which made the whole experience even better. It’s the kind of spot that works perfectly for casual drinks, catching up with friends, or just enjoying the lively vibe. Definitely glad this place is still going strong!
… moreElle Gomez
Had the worst experience. Used to love this place. However, tonight service was extremely lacking.
Our server was more focused on tending to a large party then providing equal service to my party of 2.
Had to ask 3 people for water.
Had to wait super long to place a to go order because again our server Nelly prioritized a bigger party.
Carne asada was lacking in flavor and size. You’re better off going to Salsa and Beer. Trust me.
Margarita… why is it more expensive for one on the rocks then blended????
Avoid this place if you can. You’re gonna pay for mediocre food and shitty service.
UPDATE: HOW BAFFLING THAT THE OWNER IS UPSET AT MY RIGHT TO LEAVE A REVIEW TO THE WORLD LOL. If only a manager was on sight to observe the lack of check in and service AND STEP IN, maybe I wouldn’t have had to leave a review like this. It’s unfortunate that I didn’t even get an apology, instead a berating response. Yeah avoid this place.
… moreUpperLevel- Entrepreneur
I’m writing to express my disappointment with my recent visit to Los Toros Mexican Restaurant. Our party of 7, 4 adults and 3 kids was automatically charged a 20% gratuity, which I found to be excessive and not reflective of the service we received. While the server was friendly, the service was not exceptional, and I felt that the automatic gratuity was unfair.
To make matters worse, the prices at Los Toros were extremely high;about 30 dlrs per dish, and the portions were surprisingly small. We ordered 6 dishes, thinking we would have leftovers, but ended up leaving hungry. The quality of the food was good, but not outstanding, and the prices did not match the value we received, it was around 9:34 pm and servers were kind of rushing our family out by trying to pick up the plates, we found this inpolite, since we were having a family reunion, and there was food still on the plates.
On top of a obove said, kids are not treated as kids should be treated, they don’t offer high chairs, or manus for them, or probably not taking your kids.
I would suggest that Los Toros reconsider their automatic gratuity policy and work on portion sizes and pricing to better reflect the value customers receive. Until then, I would think twice about recommending this restaurant to others.
UPDATE. I was able to talk to the manager and he promised to return the gratuity to my card, however around $40 dlrs cash were already left on the table the same night, I hope the restaurant reconsiders their policy about adding the gratuity automatically to the check
… moreTina Lopez
I love the outdoor patio. It was the world series and they had a big projector showing the Dodger game. food, drinks abd service were on point as always. Love coming here when I’m in town.
… moreMatthew Overin
The food just isn’t what it used to be. My Chile Colorado was like a Salt Lick. Even the famous bean dip isn’t what it used to be. Their only saviour is the Papa Nick’s Margarita is still great. The new patio is nice even in 95 degree heat.
… moreCirce Sanchez
To be honest we were expecting more then that, my husband order a carnitas plate which the price was more tha 22 dlrs, let me tell you, the meat was very dry like carnitas from a week ago and less than 1/2 pound. You can see the dryness in the pic.
My plate was Jalisco something 12th bull that was steak with onions and bell peppers tomatoes, rice and beans with only 5 little pieces of meat the price off 23 dls, I’m very disappointed about it. I won’t recommend it.
… moreCharlotte Lewis
Great local family-owned restaurant. Loved the tiling and stained glass decor, all very quaint and adorable. Felt very home-y. Service was prompt, consistent, and very polite. Servers were very kind. Food was yummy and comforting, classic independent sit-down Mexican fare. I had the carne asada plate which came with rice, beans, a little guacamole, tortillas, and a whole chile relleno. Really quite tasty, meat came out tender. Boyfriend ordered chile colorado which was really nice as well. BF’s dad ordered the Tex-Mex plate which he seemed to enjoy quite a lot. I don’t drink alcohol but was informed by BF & his dad that the margaritas were strong & delicious. Wish I could have taken a stack of the flour tortillas home, they were awesome.
… moreIOQ Y
Huge portions at a huge place at reasonable prices. Friendly and fast service. Like a maze going in so many dining areas seemed to be all stitched together. Washrooms are individual only so there can be a wait.
… moreSusie S
Customer service was good! Food was so disappointing. It all seemed like frozen food and not well done. Seems like the investment is at the bar and they should just close the restaurant side. This use to be one of the best restaurants in the valley and now I wouldn’t recommend to anyone. Save your money and go elsewhere.
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