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At LongHorn Steakhouse, we serve steak as it was meant to be – perfectly seasoned and expertly grilled by our Grill Masters. Choose from legendary favorites like our Bone-In Outlaw Ribeye or our tender, center-cut Flo’s Filet. And if you love steak, wait until you see what our Grill Masters can do with other favorites like our Parmesan Crusted Chicken, hand-cut LongHorn Salmon or our slow-cooked Baby Back Ribs. Looking for a bigger, better lunch? Try one of our Steakhouse Lunch Plates, like our Half-Pound Steakhouse Cheeseburger or our 6 oz. Crispy Buttermilk Chicken Sandwich with your choice of side, soup, or salad. Don’t forget to save room for our Chocolate Stampede! Come in today and experience steak done right.
Casual steakhouse chain known for grilled beef & other American dishes in a ranch-style space.
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LongHorn Steakhouse, 29120 Highway 290, Cypress, TX 77433, US
At LongHorn Steakhouse, we serve steak as it was meant to be – perfectly seasoned and expertly grilled by our Grill Masters.
Reviews
Thea codizal
I’m not sure if we just came on a bad day, but this was by far the worst service we’ve experienced at a LongHorn Steakhouse. We checked the reviews before coming and they have pretty good reviews. But unfortunately, it was very disappointing compared to other LHS locations we’ve been to.
From the start, the host did not greet us at all—no “hi” or “welcome.” She was only doing a head count and simply said, “Follow me.” When we were seated, we waited more than 10 minutes before anyone even acknowledged us.
Our server Chris N. (male) didn’t greet us either—no hello, good afternoon, or anything. He immediately asked, “What drink you want?” When I ordered apple juice for my kids, he responded that he had to check if they even had it. When I asked if the Texas Brisket Queso could have the salsa on the side, he flatly said no and explained it was already made that way—no effort, no explanation, no courtesy.
I tried to stay hopeful. He took our order without a notepad, which was actually impressive—but when the food came out, several items were wrong. My husband politely asked if they had HP steak sauce, and the server responded rudely, listing sauces they had. My husband clarified that he knows what steak sauces are and was simply asking if HP sauce was available. A simple, polite “Sorry Mr., we don’t have that” would have been enough—but instead, the attitude made things uncomfortable.
To make matters worse:
• Steak ordered medium well came out medium rare
• Salad requested with honey mustard came with ranch
• No apology was offered for any mistake
At that point, the service completely ruined our appetite. It honestly made us wonder if the server just didn’t like us—or if he was simply having a bad day.
When he handed the check to me, that was the only time he asked if we wanted dessert. Why ask about dessert when the customer is clearly ready to leave?
Despite everything, we still tipped—but this location clearly needs better management and customer service training. What made it worse was seeing nearby tables (local customers) being treated warmly by other servers. We didn’t receive that same welcoming feeling at all.
Very disappointing experience
… moreFrom the start, the host did not greet us at all—no “hi” or “welcome.” She was only doing a head count and simply said, “Follow me.” When we were seated, we waited more than 10 minutes before anyone even acknowledged us.
Our server Chris N. (male) didn’t greet us either—no hello, good afternoon, or anything. He immediately asked, “What drink you want?” When I ordered apple juice for my kids, he responded that he had to check if they even had it. When I asked if the Texas Brisket Queso could have the salsa on the side, he flatly said no and explained it was already made that way—no effort, no explanation, no courtesy.
I tried to stay hopeful. He took our order without a notepad, which was actually impressive—but when the food came out, several items were wrong. My husband politely asked if they had HP steak sauce, and the server responded rudely, listing sauces they had. My husband clarified that he knows what steak sauces are and was simply asking if HP sauce was available. A simple, polite “Sorry Mr., we don’t have that” would have been enough—but instead, the attitude made things uncomfortable.
To make matters worse:
• Steak ordered medium well came out medium rare
• Salad requested with honey mustard came with ranch
• No apology was offered for any mistake
At that point, the service completely ruined our appetite. It honestly made us wonder if the server just didn’t like us—or if he was simply having a bad day.
When he handed the check to me, that was the only time he asked if we wanted dessert. Why ask about dessert when the customer is clearly ready to leave?
Despite everything, we still tipped—but this location clearly needs better management and customer service training. What made it worse was seeing nearby tables (local customers) being treated warmly by other servers. We didn’t receive that same welcoming feeling at all.
Very disappointing experience
Marian Rohat
The ambiance at Longhorn Steakhouse was a bit underwhelming — not much energy or atmosphere — but the service and food more than made up for it. The staff was attentive and friendly, and every dish was cooked perfectly, flavorful, and satisfying. Overall, a great dining experience if you’re there for the food rather than the vibe.
… moreCarlos Santos
⭐️⭐️⭐️⭐️½ (4.5/5)
We waited about an hour in line, but it was worth it — the service was outstanding, thanks to Michael, who truly made the experience enjoyable. We ordered the filet mignon, Brussels sprouts, and a burger with a loaded baked potato — everything was really tasty and cooked perfectly.
The only small downside: no sparkling water — but honestly, Michael’s great attitude and attention to detail made up for it. Definitely recommend this location — we’ll be back!
… moreWe waited about an hour in line, but it was worth it — the service was outstanding, thanks to Michael, who truly made the experience enjoyable. We ordered the filet mignon, Brussels sprouts, and a burger with a loaded baked potato — everything was really tasty and cooked perfectly.
The only small downside: no sparkling water — but honestly, Michael’s great attitude and attention to detail made up for it. Definitely recommend this location — we’ll be back!
Caleb Soberanes
Good steak and reasonable prize. Service was a little indifferent when told it was my first time and asked about what is recommended. I was adamantly told they do not carry topochico, while it’s in the drink menu. Kind suggestion on an menu update.
… moreDerrick Davenport
If you know LongHorn then you know it’s a great place to grab a steak. The service is always awesome, restaurant is pretty much always clean. I had the fillet and lobster, the lobster was amazing and the steak was cooked to medium just like I like. I felt like the steak could’ve been more flavorful, but it was still good. My wife said the salmon and mash potatoes were really good. She didn’t too much like the rice, but more of a personal preference. Everything was hot and fresh!
… moreLaLa Dominique
WORST CURBSIDE EXPERIENCE I’VE EVER HAD
I can’t give an atmosphere rating since this was an online order, but let’s talk about everything else — because it was a disaster from start to finish.
First, my food was NOT ready when I arrived at my scheduled pickup time. Instead, I sat waiting another 20 minutes. To make things worse, when I got to the designated curbside spots, a truck was blocking both spaces. I had to park in my own makeshift spot and hope they’d still find me. Fifteen minutes went by with no food in sight, so I finally called the number at the bottom of my he curbside sign. A woman answered and casually told me that the person handling online orders had “already left for the night.” She said she’d bring my food out — which she did, but the damage was already done.
The food? Another letdown. The baked potato skin was crusted with giant salt chunks, making it way too salty, and it was cold. My T-bone steak was also cold — tender once I reheated it, but almost no flavor. My shrimp appetizer breading was soggy instead of crisp. And whoever thought it was a good idea to place my ice cream ON TOP of the hot food… congratulations, you served me a cup of warm, melted milk.
The drinks were just as bad — and overpriced. The mango lemonade tasted like unsweetened, vaguely flavored water (no real mango or lemon flavor), and the peach tea was so sweet it felt like drinking straight syrup. To top it off, the “large” drinks were basically child-size cups for $3.89 each.
I’ve spent a lot of money at LongHorn in the past and have had decent experiences, but this was one of the worst takeout orders I’ve ever had. The lack of communication, poor food handling, and “oh well” attitude toward customers is unacceptable. I’ll be speaking with the manager directly because this level of service is not worth a single star. (Not all food is pictured here)
… moreI can’t give an atmosphere rating since this was an online order, but let’s talk about everything else — because it was a disaster from start to finish.
First, my food was NOT ready when I arrived at my scheduled pickup time. Instead, I sat waiting another 20 minutes. To make things worse, when I got to the designated curbside spots, a truck was blocking both spaces. I had to park in my own makeshift spot and hope they’d still find me. Fifteen minutes went by with no food in sight, so I finally called the number at the bottom of my he curbside sign. A woman answered and casually told me that the person handling online orders had “already left for the night.” She said she’d bring my food out — which she did, but the damage was already done.
The food? Another letdown. The baked potato skin was crusted with giant salt chunks, making it way too salty, and it was cold. My T-bone steak was also cold — tender once I reheated it, but almost no flavor. My shrimp appetizer breading was soggy instead of crisp. And whoever thought it was a good idea to place my ice cream ON TOP of the hot food… congratulations, you served me a cup of warm, melted milk.
The drinks were just as bad — and overpriced. The mango lemonade tasted like unsweetened, vaguely flavored water (no real mango or lemon flavor), and the peach tea was so sweet it felt like drinking straight syrup. To top it off, the “large” drinks were basically child-size cups for $3.89 each.
I’ve spent a lot of money at LongHorn in the past and have had decent experiences, but this was one of the worst takeout orders I’ve ever had. The lack of communication, poor food handling, and “oh well” attitude toward customers is unacceptable. I’ll be speaking with the manager directly because this level of service is not worth a single star. (Not all food is pictured here)
Mo
We visited this location with a group of 11 people and celebrating a birthday. Our server was nik, and she was phenomenal. She recommended amazing appetizers for our group to share, I ordered the dragon fruit margarita and it was amazing. I dont go out to eat or drink hardly but this experience was memorable. Everyone had a really good time during our stay. Thank you so much for having us and having everything coming out hot, fresh and correctly. I would definitely this location and nik the server.
… moreAlicia Smith
The food was good. BUT THE SERVICE horrific very horrific. How did this waiter get hired???? He had zero! zero customer service skills. When he brought our food he was placing the dishes far away from us. Like what ????? I finished my coke and he didn’t bring another one because he did not check on us. For the check we stood up and went to look for him! I can’t comprehend how this dude got hired he doesn’t know how to be courteous and friendly with customers. Awful!! I’m not returning to this location ever! Staff is not trained at this location. Horrible service.
… moreRhonda Venkatesan
First time here. The waiter was friendly, and the atmosphere was beautiful with woods tones and murals. Food was SO YUMMY! Our table ordered the Shrimp, Chicken Fried Chicken and the Medium Well Ribeye. The okra was fried whole instead of cut up and the steak came well done, but everything was very flavorful. Very nice place for a date or nice evening out.
… morePhilip Jubile O. Omonoji
Enjoyed my visit. I’d say it’s all round perfection because I had no compliants (except for having to wait to get a table but that is NOT their fault hence I can not blame them). They managed the wait very well, the staffs were professional and friendly, food was awesome (had steak, well done and they did it perfectly). Definitely a 100% performance imv. Thanks guys for your work and service. Grateful
… more