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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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At LongHorn Steakhouse, we serve steak as it was meant to be – perfectly seasoned and expertly grilled by our Grill Masters. Choose from legendary favorites like our Bone-In Outlaw Ribeye or our tender, center-cut Flo’s Filet. And if you love steak, wait until you see what our Grill Masters can do with other favorites like our Parmesan Crusted Chicken, hand-cut LongHorn Salmon or our slow-cooked Baby Back Ribs. Looking for a bigger, better lunch? Try one of our Steakhouse Lunch Plates, like our Half-Pound Steakhouse Cheeseburger or our 6 oz. Crispy Buttermilk Chicken Sandwich with your choice of side, soup, or salad. Don’t forget to save room for our Chocolate Stampede! Come in today and experience steak done right.
Casual steakhouse chain known for grilled beef & other American dishes in a ranch-style space.
Address and Contact Information
Address: 4409 S Laburnum Ave, Richmond, VA 23231
Phone: (804) 222-0084
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Richmond – Laburnum Avenue – Steak Restaurant
Richmond – Laburnum Avenue. 4409 S. Laburnum Ave Richmond, VA 23231. (804) 222-0084. Experience steaks done right at your Richmond, Virginia LongHorn Steakhouse …
LongHorn Steakhouse – Casual Dining Steak Restaurant
Go to LongHorn Steakhouse for the best steaks done right. Our restaurant serves the highest quality beef, ribs, chops, chicken & more. You Can’t Fake Steak!
Reviews
Aretha Bradshaw
Food was good as usual. They cut back on the chicken bites appetizer, but that’s fine. The small strawberry salad was good and a good portion. I had leftovers…@$15, curbside…I went in to get it since time was ticking…they were packed as usual.
… moreCrystal Brumfield
The food was amazing! But Karen, who works take out, really made it an experience. She was really on top of things. I was about to ask for something and realized she’d already given it to me while making us laugh. She makes it look effortless although I know it’s demanding.
I’ve been to other locations but this is the only one that I thought deserved my time and 5⭐ review.
… moreI’ve been to other locations but this is the only one that I thought deserved my time and 5⭐ review.
N Melton
I have been a loyal customer, both for dine-in and takeout, since this restaurant first opened. Because of that, I feel compelled to express how extremely disappointed I am with the experience I had yesterday.
I spent $65 on a takeout order that included one order of the Parmesan lamb chops with a sweet potato and broccoli and the second order was Grilled lamb chops with a sweet potato and salad. Unfortunately, the quality of the food was completely unacceptable. The lamb chops were cold and noticeably pink inside to the point that I had to go home and finish cooking them myself. The sweet potato was burnt and did not include the butter or cinnamon that normally accompanies it and the broccoli tasted as if it had barely been cooked at all.
I attempted to resolve this matter the same day by calling the restaurant. I was placed on hold and the employee eventually returned to say that the staff was too busy for a manager to come to the phone. I called three more times today after the restaurant opened and was again left on hold each time.
After getting off work I went to the location in person and explained the situation while also showing pictures of the food. The manager’s response was extremely disappointing. I was told that there was not much he could do for two orders due to their policy and that he could only replace one of them. He also repeatedly mentioned how busy the restaurant had been all weekend which frankly does not excuse the poor quality of the food or the lack of proper customer service.
As a long time loyal customer who has supported this business since it opened I expected much better both in the quality of the food and in how this issue would be handled. Being busy is not a justification for serving substandard food or dismissing a legitimate concern from a customer who has consistently supported your establishment.
I would appreciate this matter being addressed appropriately and would like a resolution that reflects the value of the order and the inconvenience caused that night.
… moreI spent $65 on a takeout order that included one order of the Parmesan lamb chops with a sweet potato and broccoli and the second order was Grilled lamb chops with a sweet potato and salad. Unfortunately, the quality of the food was completely unacceptable. The lamb chops were cold and noticeably pink inside to the point that I had to go home and finish cooking them myself. The sweet potato was burnt and did not include the butter or cinnamon that normally accompanies it and the broccoli tasted as if it had barely been cooked at all.
I attempted to resolve this matter the same day by calling the restaurant. I was placed on hold and the employee eventually returned to say that the staff was too busy for a manager to come to the phone. I called three more times today after the restaurant opened and was again left on hold each time.
After getting off work I went to the location in person and explained the situation while also showing pictures of the food. The manager’s response was extremely disappointing. I was told that there was not much he could do for two orders due to their policy and that he could only replace one of them. He also repeatedly mentioned how busy the restaurant had been all weekend which frankly does not excuse the poor quality of the food or the lack of proper customer service.
As a long time loyal customer who has supported this business since it opened I expected much better both in the quality of the food and in how this issue would be handled. Being busy is not a justification for serving substandard food or dismissing a legitimate concern from a customer who has consistently supported your establishment.
I would appreciate this matter being addressed appropriately and would like a resolution that reflects the value of the order and the inconvenience caused that night.
Carmen Marquez
I have been a loyal customer for many years, and LongHorn is usually one of our go-to restaurants. While visiting the Richmond area, we decided to dine here, expecting the same quality and hospitality we’ve always experienced elsewhere. Unfortunately, this visit was extremely disappointing.
The level of customer care and hospitality was nonexistent. From the beginning, the waitress and overall staff were rude and inattentive. Our order was incorrect, we received almost no service, and we weren’t even brought water. Nothing was delivered correctly or in a timely manner.
The most upsetting moment was when my son asked for fries with his steak but was instead served fruit. When I politely pointed out the mistake, the waitress became visibly upset, grabbed the fruit directly off his plate with her hands, and reacted rudely. That is completely unacceptable. When an order is wrong, the proper response is to replace the item or the entire plate, not to handle food in that manner or show frustration toward customers.
This experience was shocking and far below the standards I’ve come to expect from LongHorn. Sadly, it turned what should have been a pleasant family meal into a very negative experience.
… moreThe level of customer care and hospitality was nonexistent. From the beginning, the waitress and overall staff were rude and inattentive. Our order was incorrect, we received almost no service, and we weren’t even brought water. Nothing was delivered correctly or in a timely manner.
The most upsetting moment was when my son asked for fries with his steak but was instead served fruit. When I politely pointed out the mistake, the waitress became visibly upset, grabbed the fruit directly off his plate with her hands, and reacted rudely. That is completely unacceptable. When an order is wrong, the proper response is to replace the item or the entire plate, not to handle food in that manner or show frustration toward customers.
This experience was shocking and far below the standards I’ve come to expect from LongHorn. Sadly, it turned what should have been a pleasant family meal into a very negative experience.
Fee Link
Id give this place zero stars if I could. I haven’t been to longhorn in over 10+ years. So my husband and I figured we’d dine here. We went straight to the bar because there was a long wait, no problem, we set and was ignored for the first 20 min, dirty glasses set in front of us from the last individuals that set there. Once the server came, she grabbed the dirty glasses, placed our napkins and silverware without wiping down the spot, i had to tell her to wipe down first . No acknowledgement, no menu, nothing..so we grabbed a nearby menu to decide on our order. Time was of the essence considering we had a movie date. Anyway, we finally got help, meanwhile, a customer was already asking for a manager for the same reasons. Well we ordered, the food came bland, my husband asked for med well steak which came out pink as a rose, he sent it back and the only difference was..they burnt the outside more but still just as pink inside, atp, we had no time to keep playing with these people. Someone definitely needs to learn how to cook…his roasted Brussels sprouts were damn near burnt up, with no flavor at all. The steaks were horrible..and I had steak, baked potato, and salad. Everything bland, down to the ranch dressing..taste like i poured water on my salad..I almost added salt. My steak was dry and overcooked, the potato was so hard and dry as if it had been sitting under a light for 24hrs. We had to ask for bread, never got drink refills or any water. Very bad customer service..not attentive at all. The only that was decent was the tea. Now I understand why we haven’t visited Longhorn in so so long. We’ll stick with Texas Road House. Longhorn, do better or shut down.
… moreMichael Tang (tangman0930)
I haven’t been to a Longhorn Steakhouse in a long time, and this one was great. It was awesome that it was right next to the Hyatt Hotel.
… moreChanel P
Ordered takeout, first time ordering from this location. Ordered online and said my order would be ready in 30 min, being as though it’s the 1st I pulled up 40 mins after placing and 5 min later I received my curbside order. I normally check to make sure everything is correct but I didn’t, the only thing missing was the bread, silverware was included which was a plus. I order a ribeye medium and it was perfectly cooked and seasoned. Sides were loaded baked potato and a side salad. I like that the baked potato toppings were in a separate cup for me to add myself when I installed my potato. My partner got the 10 oz salmon with Mac and cheese, loaded baked potato and a side salad. Everything was excellent and I will definitely be visiting this location again.
… moreLa Shannon
Waitress (young black girl) upfront ain’t ish. Picked the phone up and hung up after answering. As a matter of fact, after a 20 minute ride to get there, we walked in while still on hold and watched as she would pick up the phone then hang up without saying the caller would either be on hold or that the restaurant wasn’t taking anymore orders. Many patrons came in and said they had had the same experience too of someone picking up then hanging up. Then the same patron who had had the same experience with no one answering the phone, her order of chicken Parmesan was wrong. Her order, miraculously was remade within a matter of minutes, “fresh”. . . .bagged and brought out. Then there were no plastic utensils available to go. We were told there was none by the woman working behind the bar. We will never come back. My man worked 12 hours straight today calling ball and he couldn’t even get decent service. -1 out of 5 stars. Then there was a freaking BABY at the damn bar with some man that came in for his woman. When he found her he stood at the bar with the baby in a carrier on the chair while the woman drank a mixed drink.
… moreMichael Schaefer
Pretty standard fare for this chain restaurant. My steak was well cooked and seasoned. The salad was good. I went on a week day andbi guess they didn’t have enough servers because my food came out a little slower than usual. Good place for a middle of the road steak.
… moreVenis Adams
To Whom It May Concern,
I am writing to formally express my dissatisfaction with a recent dining experience at your Leburnum Avenue Richmond, VA location on 3 Jan 2025. Unfortunately, this was the second time I have encountered similar issues, which raises concerns about consistency and service standards.
I ordered the Outlaw Ribeye cooked medium well, but it was served well done and was extremely tough—so much so that it could not be cut with the provided steak knife. When I brought this to the server’s attention, the manager did not return to the table. Instead, the server came back and placed a regular ribeye in front of me without explanation or acknowledgment of the error. When I attempted to comment, she walked away.
Despite receiving a different cut of steak, I was still charged for the Outlaw Ribeye. By the time my replacement meal arrived, my entire party had already finished eating, which diminished the overall dining experience. I then had to request a to-go container and a bag, rather than this being offered proactively.
Additionally, the server failed to provide:
The extra cinnamon butter requested for my sweet potato.
My rewards discount number.My military discount, which I specifically asked for.
Given that this is the second occurrence, I am left with the impression that this may be a routine practice rather than an isolated incident. As a result, it will be some time before I consider returning to LongHorn Steakhouse.
I hope this feedback is taken seriously and used to improve service quality, communication, and guest care. I would appreciate acknowledgment of this concern and information on how this matter will be addressed.
Sincerely,
Venis Adams
… moreI am writing to formally express my dissatisfaction with a recent dining experience at your Leburnum Avenue Richmond, VA location on 3 Jan 2025. Unfortunately, this was the second time I have encountered similar issues, which raises concerns about consistency and service standards.
I ordered the Outlaw Ribeye cooked medium well, but it was served well done and was extremely tough—so much so that it could not be cut with the provided steak knife. When I brought this to the server’s attention, the manager did not return to the table. Instead, the server came back and placed a regular ribeye in front of me without explanation or acknowledgment of the error. When I attempted to comment, she walked away.
Despite receiving a different cut of steak, I was still charged for the Outlaw Ribeye. By the time my replacement meal arrived, my entire party had already finished eating, which diminished the overall dining experience. I then had to request a to-go container and a bag, rather than this being offered proactively.
Additionally, the server failed to provide:
The extra cinnamon butter requested for my sweet potato.
My rewards discount number.My military discount, which I specifically asked for.
Given that this is the second occurrence, I am left with the impression that this may be a routine practice rather than an isolated incident. As a result, it will be some time before I consider returning to LongHorn Steakhouse.
I hope this feedback is taken seriously and used to improve service quality, communication, and guest care. I would appreciate acknowledgment of this concern and information on how this matter will be addressed.
Sincerely,
Venis Adams