Valeria Mercado
Just picked up my mobile order and my whole pizza… well, it was still whole. Not cut. Don’t know whether to laugh or be annoyed given how hangry I am. Quality control is slacking it apparently. Be better horizon team!
… moreDeAndra
I just got home with my pizza and it’s raw. The center has collapsed so it looks like half a pizza; there’s nothing in the center when you remove a slice. I would go back, but I wont waste my time after wasting $12. I put it in my air fryer to finish cooking it. I know they are aware of the junk they are selling. She likely gave me an old hot & ready pizza that she knew was not fully cooked. I’ll never go back. So many eateries are worse in Horizon than they are in El Paso.
… moreAJ
About five to six times in a row that I come to this location and the pizza is always raw. Would recomend to just spend a little more money somewhere else and get a COOKED PIZZA. which is crazy because im paying for a cooked pizza not a half cooked and half raw pizza.
… moreRalphy
pulling up to order from the drive thru was 100% fine, once we made it to the window we were attended and then asked to go to the front and wait for the order, they made us wait 30 minutes and car after car went by, once i went in to ask about my order i was just told “im sorry about that, let me get that for you” as if they just forgot about the order, I dont think i will continue coming back if service is going to keep disappointing
… moreUnderCover
It’s Little caseras so indint 3xpect much from the food , it’s quick and easy cheap food . However one worker .. talles one , a little white skinned , has the worst attitude I’ve ever encountered in any store , he came up to the front register did not greet just stood there staring at me , I ordered a hot k ready , she said the price and the wait time … I paid. The whole time with a stink face , not sure what his problem is he also kept giving me the side eye from the back while I’m sitting waiting for my order, also it’s not the first time he does this, it’s very uncomfortable , also he doesn’t wear a name tag. The time is 526 pm on Sunday 10/12/2025 just in case anyone wants to know who the guy is. Again worst customer experience I’ve ever had
… moreJesus Ibarra jr
This location is trash! I been to other lil Caesar’s pizzas and I never have a problem! This location specifically always has Burt pizzas and crazy bread! I live down the street so I got in the habit to ask if it’s burned and they always say no, and it’s Always burnt! Trash I tell you trashhh smh
… moreDiane Paoli
I’m not sure if management is terrible or if they just get orders incorrectly all the time. This is the third time they give me the incorrect order, then they say I have to wait 10 minutes to get the correct order and somehow those 10 minutes turns into 20 minutes and the other pizza I ordered is already cold. Like what’s happening
… moreveronica Barron
This store is always always so slow and under prepared. Pizza doesn’t even get cut right i had to remove and recut at home. Over priced for service
… moreGlen Bush
They contentiously give me thin crust hot and ready when i order, Extra Most Bestest. When you order with the online app they are supposed to make the Pizza fresh at that time so that is is fresh when you get there to pick it up. The staff at this Little Ceasars just grabs what ever they have and slaps your order on it. They have done this consistently. I first thought they where just busy and let it go, but this is every time now; not just a one off mistake, When shown the difference between the picture on the sign of what I ordered and what they keep giving me. They refuse to correct the issue just tell me that I can order form somewhere else if i don’t like it.
… moreJen Garcia
Horizon location by Yogo Berry was backed up by 45 minutes. The pizza was not even sliced. I was disappointed when I got home after waiting so long for one pizza.
… more