Little Caesars Pizza

  2.8 – 583 reviews   • Pizza restaurant

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Welcome! Our Little Caesars is located at 12709 Interstate Hwy 45 N 400 Willis, TX 77318. You can always call us at 936-890-7325, too. We also offer no-contact delivery and Pizza Portal® pickup. Both available when you order online or our app. With quality and value as our core belief, Little Caesars represents quality, fun, commitment and family. For over 60 years, we’ve also offered an outstanding value for our customers. Always quality pizza at a great price. Yes, we use only the finest ingredients, including 100% Mozzarella and Muenster cheeses, sauce made from vine-ripened tomatoes and dough made from scratch every day at every location. Remember…Every day is a great day for pizza. Pizza!Pizza!

Carry-out chain featuring chicken wings, signature breadsticks & pizza tossed from housemade dough.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Little Caesars Pizza 77318

Order and Reservations

Order: Order online

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Related Web Results

Little Caesars® | (WILLIS, TX): Discover Our Delicious Pizza

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Little Caesars, 12709 Interstate 45 N, Willis, TX 77318, US – MapQuest

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Reviews

Rick Corcoran
I’m done with these guys. If I could leave negative stars I would do so.

This is the second straight time that the app said our order was ready, only to find once arriving at the store, that the order was never even started. Both times we have had to wait around an extra 50 minutes to receive our order.

After waiting for the 50 additional minutes, found that they ran out of the thin crust, we ordered on one of the pizzas. The other pizza was missing one of the 4 extras we ordered and paid for.
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Vic Sa
I hate leaving reviews like this but I gotta be honest.

We placed an online order like 3 hours in advance and it still wasn’t ready when we got there. But that’s not even the worst part…

The pizzas looked horrible. So rushed and some of them straight up burnt…

Some of our members said they found small hairs in the pizza….

Avoid this place at all costs
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Brad Waters
Called in and was quoted 25 mins. Showed up 20 minutes later. About five other people were there, no one was happy. Waited five minutes and staff then told me they had my order and it would be 30-45 minutes more before the pizza was ready. Waiting an hour+ is too long. The staff were busy and looked worked over.
Don’t come here. You’ll wait forever after the call center quotes a decent time. No good.
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Krysti Carr
After seeing all the reviews left by others.. I feel like the trend here is to ignore customers at the counter. I placed an online order for pickup. I arrived a few minutes early and noticed several other customers in the lobby. I walked up to notice my name was not on the hotbox yet. I gave them a few more minutes and decided to go in and check on my order. Several customers complaining over the wait time. Several pizzas just sitting on the counter getting cold. Not one employee greeted customers as they arrived. I had to speak up to get someone’s attention and get service. My order was just sitting on the counter in the back. Pizza is cold. I waited over 40 mins for two pizzas and two crazy breads, when I was given a 15 minute pick up window. Terrible customer service. If you enjoy hot food and fast service, DONT GO HERE!! You will be highly disappointed. There is no such thing as “hot and ready” here. More like cold and takes forever.
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Bryn Matthews
Order placed at 6:25 for asap. We were in store at 6:50 saw order get completed and placed on counter at 7 waited 30 min for someone to quit ignoring the 20 people up front just to get our pizzas that had been sitting on the counter for 30 min. In that time span we saw no gloves, poor packing, names called quietly once, people who ordered 3-7 hours ahead still waiting 1-3 hours after the pick up time, no names being put on the pizza portal, people washing their hand then reaching into back pockets and touching faces only then to touch peoples orders. Our pizza was cold and burnt. No sauce on anything
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Sonia Odum
I’ve tried giving this place a chance. I’ve been understanding of huge crowds and being busy. I’ve always been nice to them and gave them the benefit of the doubt. But tonight I feel like that courtesy was just thrown back in my face.

This is for the man with the curly brown and red hair wearing the hat at the pizza cutting/boxing station. He’s always there and works that station and will also work the register at times. I don’t know his name and I wish I did because I have been nothing but nice to him any time I’ve been in the establishment.

I ordered ahead of time on the app. It said my food would be ready between 7:05 and 7:15. I get there and wait a few mins in my car because I can already see the long line. I go inside around the time and then proceed to wait another 20mins. Ok no big deal it happens every time I go.

I finally got my food around 7:30 and it’s wrong. I ordered 1 pep pretzel, 2 pep, and stuffed crazy bread with sauce. I got 1 pep pretzel and 3 pep. After he handed me everything he walked away. So I wait a minute while he was talking to someone in the back.

Finally I say excuse me….he ignores…excuse me…he ignores more….EXCUSE ME…he looks up at the lady next to me (not realizing I’m the one calling him) and says “what?” I look him in the eye and say “uh uh none of that, I’m trying to tell you my order is wrong” he walks over as I’m trying to tell him what I’m missing interrupts me and throws a crazy sauce on my pizza. I say that’s not all I’m missing, I tell him what I have and what I was supposed to have. He then proceeds to the back gets the bread and throws that at me as well and walks away.

I take my pizza outside and go back in to get his name. Of course no one in this store is ever at the front and never acknowledges anyone when they come in.

I am so done with this place. I have given them chance after chance and I feel like it has never and will never get better.

I’ve never been so angry and felt so disrespected as I did tonight when all I was trying to do was let them know that a mistake was made.
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Elizabeth Chapa
Second time ordering from this location and pizza and bread sticks have been fresh and great. But why am I paying for a container of sauce when it’s not even halfway filled up? Make the containers smaller and cheaper or fill these up.
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Mr. Anonymous (Phase #1)
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__{ Disappointing Poor Experience }__

[ Friday – 02/21/2025 ] ️

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I recently visited Little Caesars Pizza Today and unfortunately, my experience did not meet customer service expectations.

Service Issues:

* Upon arrival, I was not greeted nor acknowledged.

* I stood there for over 15 minutes without any staff member or manager coming out to the front to see me or the two new customers that just walked in beside me.

* From each employee looking at me only to quickly look away to continue to look busy is beyond anything I could have expected from a Little Caesars Pizza Establishment.

* an employee stuffing their face with pizza to then locking eyes with me and then slowly moving backs wards as if not already seen.

* The on Duty Manager ( Individual In Grey ) within eye view, yet disinterested to take the initiative to come herself or to sent someone to the front to attend to us.

* ⌚️ After finally 20 minutes the one guy attending the boxes finally ascended to the front. No proper greeting, no apology for waiting so long.. nothing.. just a “What Do You Want?” Look on his face

.. I walked out after that..

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Final Thoughts:

I had high hopes for my visit, but the service left much to be desired. I hope that Little Caesars Pizza can address these issues for future customers. Unfortunately, I won’t be returning anytime soon or period.

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– Loyal Customer *35 Years* Loss ⬇️

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Rating: ⭐️◾️◾️◾️◾️ (1/5)

Redemption Service Manners:

“ Hello and Welcome To Little Caesars Pizza We’ll Be With You Shortly And Thank You For Your Patience “
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daniel b
We made an online order of 2 pepperoni and one crazy combo at the Willis , Texas location. They had one pizza ready much longer than the other and it took an hour past the time it said our order would be ready. They also only gave about a 1/4 container of the red sauce with the crazy combo. The lobby was full of people also waiting on their orders. One of the men working on slicing and boxing orders was slamming pans and utensils. Definitely do not recommend this location.
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Nita Donley
Worst order ever! My online order said it was in the oven for over an hour and 10 minutes. The pretzel crust looked old and didn’t have any salt on it. The 2 Extra most best pepperoni pizzas did not have very many pepperonis sauce or cheese on them you could see the bottom crust more than the toppings on the pizza.
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