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Welcome! Our Little Caesars is located at 1000 East 162Nd Street South Holland, IL 60473. You can always call us at 708-331-7380, too. We also offer no-contact delivery and Pizza Portal® pickup. Both available when you order online or our app. With quality and value as our core belief, Little Caesars represents quality, fun, commitment and family. For over 60 years, we’ve also offered an outstanding value for our customers. Always quality pizza at a great price. Yes, we use only the finest ingredients, including 100% Mozzarella and Muenster cheeses, sauce made from vine-ripened tomatoes and dough made from scratch every day at every location. Remember…Every day is a great day for pizza. Pizza!Pizza!
Carry-out chain featuring chicken wings, signature breadsticks & pizza tossed from housemade dough.
Address and Contact Information
Address: 1000 E 162nd St, South Holland, IL 60473
Phone: (708) 331-7380
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Reviews
Destiny McClure
I have had soo many bad experiences here, yet I still come because my children loves pizza and this is our only little caesars in the area. I never spend anything less than $35 each time! They have given me uncooked pizza, literally cheese was not even fully melted when I got home! Another time, I came in and an employee who was mopping constantly asked over and over if another employee could come and assist me, i stood there over 15 minutes if not more before someone finally came to the register! Halloween night, I placed my online order around 10:30 and did not receive my food until after 12!! They had pizzas in the warmers but none for any of the customers!! They said the pizzas were old!! And look how burnt my pizza was when i got home!!
… moreAlicia Meeks
I placed a pickup order through the drive-thru at 4:42 PM for a 5:00 PM pickup. Shortly after, I received a notification stating the store was busy and that my pickup time had been adjusted to between 5:06 PM and 5:11 PM. I arrived at the location by approximately 5:22 PM, yet I did not receive my pizza until around 6:15 PM.
After arriving at the drive-thru window, I waited over 30 minutes without any acknowledgment from staff inside the store. There was no greeting, explanation, or communication of any kind despite this being a prepaid pickup order and the drive-thru being clearly designated for that purpose. Not taking even a brief moment to acknowledge waiting customers demonstrates a serious lack of customer care.
After realizing the drive-thru was not going to be serviced in a reasonable amount of time, and after observing multiple customers who arrived after me enter the store, place orders, and receive service, I parked and went inside to retrieve my order. I was informed by the cashier that the store was short-staffed, which is understandable; however, staffing challenges are a management responsibility and should not result in customers being completely ignored. Basic communication and courtesy are the responsibility of every employee.
I requested to speak with a manager, but it took the cashier calling him three times before he came to the front. Even after providing my name, the cashier still had to locate my order. While I can be patient with delays or changes in pickup procedures, the complete lack of acknowledgment especially when the store offers drive-thru pickup is unacceptable.
Due to the lack of customer service and communication, I will not be returning to this location. With several other pizza options nearby, including Pizza Hut (0.8 miles away) and Domino’s (2.2 miles away), I will choose establishments that value and acknowledge their customers regardless of how orders are placed or picked up.
… moreAfter arriving at the drive-thru window, I waited over 30 minutes without any acknowledgment from staff inside the store. There was no greeting, explanation, or communication of any kind despite this being a prepaid pickup order and the drive-thru being clearly designated for that purpose. Not taking even a brief moment to acknowledge waiting customers demonstrates a serious lack of customer care.
After realizing the drive-thru was not going to be serviced in a reasonable amount of time, and after observing multiple customers who arrived after me enter the store, place orders, and receive service, I parked and went inside to retrieve my order. I was informed by the cashier that the store was short-staffed, which is understandable; however, staffing challenges are a management responsibility and should not result in customers being completely ignored. Basic communication and courtesy are the responsibility of every employee.
I requested to speak with a manager, but it took the cashier calling him three times before he came to the front. Even after providing my name, the cashier still had to locate my order. While I can be patient with delays or changes in pickup procedures, the complete lack of acknowledgment especially when the store offers drive-thru pickup is unacceptable.
Due to the lack of customer service and communication, I will not be returning to this location. With several other pizza options nearby, including Pizza Hut (0.8 miles away) and Domino’s (2.2 miles away), I will choose establishments that value and acknowledge their customers regardless of how orders are placed or picked up.
Diamond J Beyond
The food is USUALLY good if they give you the correct order. But I have had a few pizzas that were far too greasy. The only issue here seems to be staffed. Ran by a bunch of young people with bad attitudes! No customer service and please don’t even come if they are busy you will be waiting for so double the time. CHECK YOUR ORDER BEFORE YOU LEAVE! My kids love Little Ceasers Pizza so that’s the only reason I come here but I’m about to convince them Pizza hut down the street is better. Whenever I come here the staff is rude and they say 15 minutes wait but I end up waiting a lot longer. It seems like they are always training someone new who either messes up the order or or moves like a turtle. Then there’s so remorse or concern at least a “sorry for your wait” nothing like that. It doesn’t matter if you go drive thru or inside both a waste of time. Surprised this place is still open!!!
… moreTyron Hickman
I ordered 14 pizzas for my child’s party 2/27/2026 for 2/28/2026. When I arrived at the pickup time on 2/28/2026, the pizzas were not ready, and I was told there would be a 2 hour wait. Last year for my other child’s party, I ordered 10 pizzas and never received them. It is safe to say that I will NEVER patronize this place again. If I could put zero stars, I would.
… moreG M
10/19/2025 … BUYER BEWARE ‼️‼️ READ THE MULTIPLE NEGATIVE REVIEWS BEFORE YOU ORDER AT THIS LOCATION ‼️‼️‼️ DO NOT WASTE YOUR MONEY OR TIME ‼️‼️‼️‼️ BTW AFTER MULTIPLE ATTEMPTS NO ONE AVAILABLE FROM COOPERATE ‼️‼️‼️‼️
Update:: 10/6/2025●●●●●
mission impossible to locate a live person from COOPERATE! Left an email for the AO CALLED HOLDERS AND NO REPLY!!+ NOT ANY OF YOU DESERVE ANY OF MY MONEY AND THE MANAGER WHOMEVER THEY ARE .. YOU SHOULD NOT HAVE A JOB !!! A FULL RESTAURANT FULL OF ANGRY CUSTOMERS EMPLOYEES NOT ATTENDING TO THE CUSTOMERS AND PREPPING MEALS W NO HAIRNETS OR GLOVES ? YOU HAVE NO BUSINESS RUNNING A RESTAURANT …
ridiculous the type of service and food you pay for and get !!!! My order was 1 hr late and waited over 50 mins in the drive thru !! Not once were we acknowledged or told to wait .. I ended up getting out the vehicle and waited another 10 mins inside! Asked if anyone was working the drive thru being its pick up only and I was ignored and no apology for the almost 1 hr delay !!! BTW I SEEN THE WORKERS HANDLING THE DOUGH W NO GLOVES NO HAIRNETS AND ONE SCRATCHING HER HEAD AS SHES HANDLING THE FOOD !! ABSOLUTELY DISGUSTING!!!!!!!! THIS LOCATION SHOULD BE CLOSED BECAUSE THIS HAPPENS OFTEN ! I WILL BE FOLLOWING UP W COOPERATE !
FINAL COMPLAINT.. LOOK AT THIS RIDICULOUSLY MADE SAUSAGE PIZZA and the crazy bread wasn’t cooked all the way!!! This is a joke ! I didn’t even eat and decided not to go back and get my money back because I just knew it was pointless!!!
… moreUpdate:: 10/6/2025●●●●●
mission impossible to locate a live person from COOPERATE! Left an email for the AO CALLED HOLDERS AND NO REPLY!!+ NOT ANY OF YOU DESERVE ANY OF MY MONEY AND THE MANAGER WHOMEVER THEY ARE .. YOU SHOULD NOT HAVE A JOB !!! A FULL RESTAURANT FULL OF ANGRY CUSTOMERS EMPLOYEES NOT ATTENDING TO THE CUSTOMERS AND PREPPING MEALS W NO HAIRNETS OR GLOVES ? YOU HAVE NO BUSINESS RUNNING A RESTAURANT …
ridiculous the type of service and food you pay for and get !!!! My order was 1 hr late and waited over 50 mins in the drive thru !! Not once were we acknowledged or told to wait .. I ended up getting out the vehicle and waited another 10 mins inside! Asked if anyone was working the drive thru being its pick up only and I was ignored and no apology for the almost 1 hr delay !!! BTW I SEEN THE WORKERS HANDLING THE DOUGH W NO GLOVES NO HAIRNETS AND ONE SCRATCHING HER HEAD AS SHES HANDLING THE FOOD !! ABSOLUTELY DISGUSTING!!!!!!!! THIS LOCATION SHOULD BE CLOSED BECAUSE THIS HAPPENS OFTEN ! I WILL BE FOLLOWING UP W COOPERATE !
FINAL COMPLAINT.. LOOK AT THIS RIDICULOUSLY MADE SAUSAGE PIZZA and the crazy bread wasn’t cooked all the way!!! This is a joke ! I didn’t even eat and decided not to go back and get my money back because I just knew it was pointless!!!
Jay xx
Absolutely no reason why you guys should have a drive thru YOU CAN’T EVEN GET OUT OF. Once an order has been taken, direct that person to park so other people can come and go as needed. When you guys barely have any customers, it still takes entirely too long for an order to be completed. I’ve watched this place get packed out before I ever received my food, and it takes too long to try to receive a refund. I’ve walked in and waited 2 hrs while watching the drive thru move quickly before. Staff simply moves too slow taking orders. I’ve sat at the window and stood at the register and was blatantly ignored each time. There is something seriously wrong with y’all. Stop hiring these little kids that have attitudes because they work here. I’m surely not forcing them to be here. No one should get to the window and wait an additional 20-30mins to PLACE an order. Not even receive it. It really doesn’t matter which way we go to place the order, y’all simply lack basic customer service skills. Terrible location and terrible service.
… moreIsassi Espinoza
You never know when you’ll get your pizza on time. They move so slow when it comes to orders. Such a waste of time. I remember ordering a pizza at 7 and the latest update I had was that my pizza was in the oven and it was labeled as that till 10. I had to ask for a refund!! This place is honestly so irritating, time consuming, and so unprofessional. I don’t know why no one does anything about it. It’s constant late orders in that place. Everytime I walk in, it’s people waiting for their pizza and complaining!!
… moreK B
I had one of the worst experiences I’ve ever had at a restaurant at this location. I placed an online order around 8 PM and received confirmation that it was ready. When I arrived, not only was my order not ready (over an hour later), but the lobby was full of frustrated customers who had also been waiting for hours.
The staff consisted of mostly young workers who were unorganized, lacked urgency, and showed little work ethic. They weren’t able to issue refunds, weren’t communicating clearly, and some even became rude and dismissive when customers asked for accountability. When I asked for names to file a complaint, employees refused and got defensive instead of being professional.
At one point, there were only a few pizzas in the back, and the staff claimed they weren’t for anyone, despite a lobby and drive-thru full of customers waiting. I had already paid, and providing my name multiple times turned into an unnecessary ordeal. The entire process was chaotic and unprofessional.
The only person who showed some effort was Patricia, the manager on duty. She at least attempted to explain the situation and seemed overwhelmed because she was left to handle the chaos on her own. She told me there were 164 orders in the system to complete — which is completely unacceptable for any location, especially without offering refunds or solutions.
This location desperately needs corporate intervention. There is no structure, no accountability, and no urgency. Leaving paying customers stranded for hours without food or refunds is beyond unacceptable.
… moreThe staff consisted of mostly young workers who were unorganized, lacked urgency, and showed little work ethic. They weren’t able to issue refunds, weren’t communicating clearly, and some even became rude and dismissive when customers asked for accountability. When I asked for names to file a complaint, employees refused and got defensive instead of being professional.
At one point, there were only a few pizzas in the back, and the staff claimed they weren’t for anyone, despite a lobby and drive-thru full of customers waiting. I had already paid, and providing my name multiple times turned into an unnecessary ordeal. The entire process was chaotic and unprofessional.
The only person who showed some effort was Patricia, the manager on duty. She at least attempted to explain the situation and seemed overwhelmed because she was left to handle the chaos on her own. She told me there were 164 orders in the system to complete — which is completely unacceptable for any location, especially without offering refunds or solutions.
This location desperately needs corporate intervention. There is no structure, no accountability, and no urgency. Leaving paying customers stranded for hours without food or refunds is beyond unacceptable.
Soile T
This location should be closed down! Horrible customer service, lack of work ethic and accountability. Very delayed food. Definitely not 20 min but more like 1hr+. This is not the first time I’ve had issues but this is the worst
… moreLucky Charm
The bread sticks weren’t cooked the girls at the front just do not know what they are doing. I repeated my order a lot of times and still had it wrong. She said they didn’t have pepperoni and I get home there’s pepperoni on my pizza. I’m confused. The pizza was good but the workers smh. The manager smh. The managers the same as the workers. Listening to her talk is why they have the help they do. The place need to be revamped. New workers , new manager. This was on a Friday night. Cook the bread sticks they aren’t fully cooked which makes them mushy
… more