Rene Antonio Palileo
I understand there are bad days for people, but unfortunately these days, those bad days get to be projected onto other people without hesitation… and certainly without the customer in mind. I have 4 kids that happened to have 3 different appointments at 515pm… so at 330,I pre-ordered online, so I could pick up by 4pm, right after I picked up my 9yr old. I walk into the store with my son, already filled with about 6 other customers, but I looked in the locker and my order wasn’t there yet. It also seemed to be a shift change, but as two young gentlemen started to compete orders, pull pizzas from the ovens, etc, the counter rep have me 2 of 3 pizza my crazy bread… needed one more pizza and ICB as they called it. Said it would be about 5 more minutes. I said cool. 30 minutes later, as the rest of the orders were cleared, I was told, again, another 5 minutes…. and the gentleman that was making and pulling pizzas stayed to come over to explain. As he did, I also was saying that it’s been an hour since I ordered and he didn’t take any time to listen to me. In fact, he kept telling me I was rude and wouldn’t let him talk to explain, but then said… get out of here…. go… and I said, not without my pizza… as you talk to me like that in front of my 9 year old…. so, we finally got our pizza, along with some disrespectful young man who had a bad day, project it back unto a customer that wasn’t mad. In fact, after I dropped off my sons at their appointments, I came back to check in on the guy… say sorry it got heated… but he wouldn’t even give me the time of day. Not a good way to keep customers. hope there is some training provided for these store representatives. No need to be rude, but also, not something to risk losing anymore of my time, or certainly not anymore of my money. — I wasn’t going to be some viral moment a teen worker decided to ‘go off’ on a customer to see my reaction…. because it was only going to be this… so sorry this is how you live and work, kid…. disrespect and treating others that way isn’t a fun life.
… moreKathryn S
I pre-ordered 2 pizzas tonight from this location (one custom, and one standard ultimate supreme). These were honestly the BEST 2 pizzas my family and I have EVER had from any Little Caesars anywhere, and we’ve been coming to this location on-and-off for the last 10 years. It was clear that whoever was making the pizzas tonight was paying careful attention to the instructions, and using extra care with use of ingredients, and the general presentation. Pizzas were hot and perfectly on-time for my pick up, and literally looked exactly like they do in the commercials (never seen that before tonight). Quality was so amazing tonight that I ended up calling the store to speak to a manager to thank tonight’s staff. I was told it was Jamari and Stefan making tonight’s pizzas, and they knocked it out of the park! If every Little Caesar’s pizza was made like tonight, I’d be there all the time! Thank you! Wish I’d taken photos, but it eaten crazy fast! Order #1083634 (if needed for verification)
… moreD Burke
Received an uncooked three meat pizza with cold and wet center under crust. Not exactly hot and ready, called in they said to come bring it back even though some of the kids had already eaten half the pizza.. I don’t think it’s worth the gas to drive back to drop off a pizza more concerned about the kids eating raw ingredients.. but I called back in and the person told me that they were very busy but it is okay to eat uncooked dough and pizza ingredients and everyone should be fine. He went as far as to say some people very much enjoy eating the pizza uncooked.. and that he was very busy and had to go I’m not driving across town to return a $13 pizza I just am not. One job.
… moreLisa Coleman
Walked in ordered the new item.. cheese puffs.. The young lady who took my order was was friendly.. she informed my that my wait would be 7 to 10 minutes.. so this means my puffs should be nice and hot. Nope…wrong!!! They were cold and burnt!!! Trouble food!! People were friendly, but they need a new cook .
… moreAnita James
The service was good but the food was TERRIBLE!!!!! My wings tasted old. They were cold and just wet and nasty. I tried the pretzel pizza and it wasn’t even cut!!! The extra most bestest DID NIT live up to it’s name. It was literally like eating a frozen pizza prepared at home. I wont be back. I’ll stick to the store in Redford on Five Mile. I only gave a 2 stars because the guys were nice. Otherwise it would have been 0 stars if I could have. Needless to say, it made my stomach hurt. Smh Literally posting from the restroom.
… moreMichael Tinsley
Gabe needs to wash his hands after counting money. This is how people get sick. I did say something to his coworker who told him to do better.
… moreTammara
Today April 3rd 2025. We ordered a cheese pizza, a stuffed crust pepperoni and sausage , crazy bread and sauce. They said 15 minutes. Get there no pizza then come with the pizza that had obviously been ready. Get home 5 minutes away. Pizzas aren’t hot and taste like cardboard. Dough was extremely thin. Too many times they’ve messed up! I won’t be spending any more money at this location. Don’t play with my money. So we give them another try. JUNE 2025.2 stuffed crust pizzas, pepperoni, italian sausage, onion, green peppers, crazy bread and ssuce. Get it home. 2 stuffed crusts with italian sausage, pepperoni, onion and jalapenos. Since when is green peppers mean jalpenos? Manager Mike says” we’ll remake it next time on us. Ok cool. Fast forward July 8th 2025. I call for the remake. He kept his word. Halloween 2025. I want to thank the young manager for the professional way he handled the pizza rush. Good job young man! Today January 18th. We ordered 3 pizzas , crazy bread and sauce. As usual the young manager was courteous. The food was hot and fresh. Please keep him!
… moreDavid Harris
HORRIBLE, STAY AWAY!!!
POOR CUSTOMER SERVICE.
SLOW SERVICE.
Made an order, got a name, at pick up the person I spoke with denied it was them, but had the same name and I never placed an order.
Left on hold endlessly, while music is blaring in the background.
Again. STAY AWAY!!!
1 star is the only way to post this review or it would have been no stars.
… moreDouglas Christensen
Good pizza. Pretty much always hot and ready. Never had an issue with undercooked H&R’s or poorly cut slices. Favorite LC,s in the area.
… moreGeorge Vaitiekus
2020: quick polite and professional. Online ordering has improved dramatically.
Oddly satisfying using the pod device.
Highly recommend the Italian cheese bread or the deep dish combo box.
Old review:2016
Descent food for a little caesars.
I wish they would learn how to cut the pizza- they rarely cut through the pizza all the way.
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