
Lila’s [lee-lahs] n 1. ancient literary language of play, sport, diversion 2. a lounge-style hotel bar with a Hollywood glam aesthetic, serving as a living room for the city; 3. a destination for travelers, but also a treasured hideaway for local regulars, offering an art gallery, a seasonal outdoor patio, and a live entertainment space all overlooking Rochester, NY’s Neighborhood of Play.
Address and Contact Information
Address: 101 S Union St, Rochester, NY 14607
Phone: (585) 603-2700
Website: https://lilasinthelobby.com/
Menu Photos
Photo Gallery
Related Web Results
Lila’s – Meet Me In the Lobby | Rochester, NY
Lila’s | Rochester NY – Facebook
Lila’s (@lilasinthelobby) · Rochester, NY – Instagram
Reviews
They have very good food but the service is slow and inconsistent. If you’re not in a rush, and we weren’t, it was comical but if you were in a hurry or expect a high end restaurant to cater to you this is not it.
The food was excellent. I ordered the Birria braised short ribs. These were small for the price but very good with the sauce, brussels, and polenta going great together. I wanted to lick the plate.
My wife ordered the ahi tuna tartar appetizer for her meal. She enjoyed the food and was glad she chose that this day. I tried it and it was very good.
Our friends got the chicken sandwich and the lobster roll which I did not take photos of. The lobster roll was 36 dollars but it was very good and she said it was worth it. I’ve heard this from more than one person and if we go back it will be the choice I make to give it a try.
Don’t be in a hurry and expect serving mistakes you’d not expect for a high end place. If you’re laid back and not pretentious you should enjoy your meal!
It’s located near the Strong Museum of Play, which is surrounded by other restaurants and activities to do with friends and family. It’s also in the lobby of a hotel which is convenient for those staying there or nearby. And lastly, the food was pretty delicious! We tried a variety of appetizers and main dishes, as well as dessert.
Now let’s move on to the bad news:
First and foremost, there is no structure or organization within this restaurant. While it is located in a hotel lobby, there’s no host and no proper communication between staff. There was a sign faced the other way saying to “make yourself at home” but with no clarity.
Upon finding our way to the dining area, all the tables had placards with the restaurant’s logo, but marked “reserved”. We found this very confusing and didn’t realize it meant all those tables were for dine-in “non-bar” guests. After sitting down, we waited a bit for the waiter and drinks came out fairly quick.
And then it all goes downhill once we’re ready for food. It took some time to place the appetizers and we didn’t think much of it; they all tasted delicious once we got it! Though after completing shortly after, our waitress was nowhere to be found. Turns out, she was now bartending at the bar in the center of the lobby. We felt ignored and invisible. We had to flag another staff member down for them to even recognize we were done and waiting. A waiter came finally and assumed we were “ordering at the bar”. He was nice and was apologetic, but we were waiting a very long time to place our main dish orders.
Not only that, there were other tables waiting to be served as well, and people walking in very confused as to where to go, hoping for a host (just like we were!). When we were finally ready for our check, the same waiter came back to go grab it for us. But then, our first waitress suddenly came back to check on us and get boxes and the check. How odd to finally show up when we’re now in need of the check so we can pay and leave. The waiter came back with the check as well, and was frustrated to hear that our waitress already grabbed it without any communication between one another.
We were very disappointed in the service overall. The food was delicious and I would eat it again, but I would absolutely not go back for the service provided (or lack thereof). There needs to be more clarity, more communication, and more attentiveness all around. I wish it were better, and unfortunately I was hoping to give a better review.
Professional yet friendly and engaging staff.
Great and inventive cocktails plus all the classics.
Excellent if not overly large selection of spirits to choose from.
Food is excellent , well prepared, and visually pleasing to the eye .
Happy hour oysters and specials are not to be missed.
Jazz band on a number of days each week and an open patio in better weather.
A nice little place that is also relatively quiet ( a rare thing in Rochester sadly)
Overall highly recommend!
Will change your mind about hotel bars, indeed it seems an altogether a different species .
My daughter ordered the mac and cheese and she ate every last bit of it. The breadcrumbs for crunchy topping were a nice touch. I had the shrimp coconut curry noodles with veg and thoroughly enjoyed the dish. The tiger shrimp were huge and cooked perfectly, and the shiitake mushrooms were particularly good.
When we first arrived, we were told it was open seating – but part of the dining area was closed off by glass doors. Many tables in the smaller open area were full, so we chose to sit at a table for two set off by itself which unfortunately was next to the kitchen door. Our mistake.
We liked the vibe, though it began to get a little loud as the evening went on and larger groups came in. All in all, a very good dinner and super convenient.
Only thing that was kind of a bummer and the reason for 4 not 5 stars is that my friend put in a to-go order in for a lobster roll and they never brought it out and we forgot about it but still paid for it. Didn’t realize until we were home, obviously that’s on us too but our servers didn’t realize either. Hotel lobby restaurants are always hit or miss but this one is a hit. Can’t wait to go back!
We found this place and cannot stay away!
The cocktails are fantastic along with the quality of the food. My husband and I have tried a couple things on the menu and the trout dip is by far our favorite ! Cat the bartender was very welcoming from the first time we came there and has been a pleasure ever since. You MUST MUST try the Blue Gardenia drink if you like blueberries!
See everyone soon