
Quaint tearoom offers a range of loose-leaf brews, full tea service, cafe fare & gourmet chocolates.
Hours
| Saturday | 12–5 PM |
| Sunday | 12–5 PM |
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 12–5 PM |
| Thursday | 12–5 PM |
| Friday | 12–5 PM |
Address and Contact Information
Address: 1223 Donnelly Ave, Burlingame, CA 94010
Phone: (650) 558-8515
Website: http://www.lelandtea.com/
Menu Photos
Photo Gallery
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Reviews
Did not leave hungry.
Warm service and reasonable price. Come early to beat the crowd.
Had good experiences here for the past couple of times. I’m a regular and I even recommended this place to friends. When I went in today (Sunday 2/1 2pm), the owner Will wasn’t there. An older woman in her 60s was at the register today. Never seen her before.
She made me wait by the register for 20 minutes, telling me she will “be with me shortly” and that she “just has to take care of a few reservations first”.
When it’s finally my turn, she took me to my table and said I’ll have to finish my tea and food “within 45 minutes”. I said I don’t want to feel rushed and would like to stay for at least an hour or two. She shook her head “well I told you there were a few reservations” in the most condescending tone ever. There were indoor bar seats that aren’t reserved she could’ve totally sat me there instead.
If I can’t even eat my food in peace for an hour why not let me know earlier and make me stand there for 20 minutes? I calmly told her I wish she would let me know about this 45 minute cap in the beginning instead of making me wait.
Then she proceeded to POINT THE EDGE OF THE MENU AT ME and yelled “I DID tell you I was gonna take care of the other reservations!!!” repeatedly and aggressively. Like what am I supposed to do with this information lol
She raised her voice and yelled at me in front of all the other customers when all I said was “I hope you could let me know about this 45 minute cap instead of making me wait”. She didn’t even let me finish my sentence she just straight up interrupted me and raised her voice at me repeating “I DID tell you I was gonna take care of the other reservations!” Over and over.
It’s honestly humiliating.
I forgot I was there as a paying customer for a second. I am in my 20s and was there alone, and she raised her voice at me like she was scolding a misbehaving student in elementary school.
I was so bewildered by her behavior I just froze. The actual owner and the other younger staff of this place are all super nice and friendly. I noticed she was very rude and was raising her voice to the other younger employee too.
I had great experiences here the past couple months. However, this experience alone makes me never want to go back again. I have never experienced this level of disrespect as a paying customer my entire life.
I love the food and tea here but the thought of having to see this lady makes me never want to visit again. It’s a shame that they hired someone so unprofessional, entitled, and mentally unstable.
I hope the owner would do something about this woman because she is destroying your business. The good vibes were what kept me coming back and this woman really ruined it single handedly.
They have a great selection of tea from Asia and around. High tea in Burlingame style. Family runner business with all crew so kind and energetic. Super friendly.
You are not a customer here but a peer like.