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Las Palapas has been San Antonio’s go-to Tex-Mex since 1981. We serve fresh tortillas made in-house, Certified Angus Beef grilled to order, homemade salsas, and breakfast all day – every day. Whether you’re grabbing lunch through the drive-thru, sitting down with the family for dinner, or feeding a crowd with our catering or family packs to-go, every plate is made fresh when you order it. No shortcuts, no microwaves, no compromises. Join the LP Club through our app for discounts, rewards, exclusive offers, and the fastest way to order online. Delivery available through DoorDash and Uber Eats. 25 locations across San Antonio and the surrounding area. Locally owned. Community rooted. Always made fresh.
Address and Contact Information
Address: 1675 State Hwy 46 W, New Braunfels, TX 78132
Phone: (830) 302-2301
Website: https://laspalapas.com/
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Order and Reservations
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Related Web Results
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Las Palapas Restaurants | New Braunfels TX – Facebook
1675 TX-46, New Braunfels, TX, United States, 78132. Services. . Specialties … October Nights at Las Palapas New Braunfels – West Point Village!
Las Palapas: Find a Location
Town Center. 151 Creekside Crossing, New Braunfels, TX 78130 ; West Point Village. 1675 State Hwy 46 W, New Braunfels, TX 78132 ; Boerne. 114 Herff Rd, Boerne, TX …
Reviews
m b
Brandon Lopez took our drive thru order and did so with such joy and kindness. He loves his job and it shows. We left smiling and eager to go back simply based on exceptional service. This man should be manager if he isn’t already and he needs a huge raise for how hard he tries. The food was super. Queso was good, beef taco was good, red salsa I could drink….its so good, margarita to go was delicious and balanced, sopapillas were tasty and above all, the service is the best in town. What a way to make people smile with great service and delicious food!
… moreKaban Mathias
This is the first time EVER that I have had to write this sort of review, but like they say: “There is a first time for everything” and it seems that time is now. It did not however come easily for me as I needed to take a day to think about how I was going to approach this issue. Plus I felt like I was beat by a band of psychotic people so I waited to have the time to think about my words. My decision has been made so here we go…
I had finished my grocery shopping at the HEB and for quite a few weeks I have been wanting to try Las Palapas so that I could understand why there were so many locations. Well, I had only non-perishable goods in my trunk, so I elected to stop. I found the location to be quite clean upon my entrance and waited for well over a minute to get seated only to be told to seat myself. So, the sign is there why then? The person who came out from the kitchen door did not impress me much on the hospitality scale, so I rate that a zero on the scale of how to acknowledge a customer. I was an inconvenience.
Moving along to the dining experience, the table was clean, well-organized, and I was introduced to a nice young lady named Genesis, who was my server. From the start she was professional and I feel someone made a very good hire here and from service to completion of the sale, she was spot on. Even watched her diligently clean tables when no one was looking. Well done, Genesis.
This is where the positive part of the review ends. In general, I like to have a good mix in my reviews, but I feel in this case, the burden is too much to bear. I left the restaurant prior to 10 in the morning to give a remotely accurate time frame. I dropped off my groceries from HEB and returned home to unload and walked the dog. After that, I went back out and by the time I was checking out at Walmart my body was starting to flush with heat. I made it back home and by 11:30 A.M. I felt that it was time to lay down and that lasted for less than an hour as I knew something was not right. Long story short…the games began and I had constant vomiting for over two hours and it was more than six times. I did not leave my house sick but came home that way and the dog didn’t move for over four hours until I made him (he is a Pit Bull so if you know the breed, they are usually wanting to go anywhere you do). I got sick and my dog got sick so yeah…
I am not quite sure which ingredient was the culprit, but the potatoes were not fully cooked and should have been fork tender even if on the flat top. The eggs were loosely cooked to my request of over medium, but I don’t complain about yolk. The refried beans had a great taste, but that does not mean that they were not stored in a hot box properly and dated. The final possibility could be the salsa, as I requested Chips and Salsa at the start of the order.
Final Thoughts:
I am giving an extra star to this location simply because of my server as this was not her fault, but she is the best part of the whole dining experience. While I love the format of the restaurant, I find myself extremely disappointed as the dog and I got sick. I included some photos and the food tasted great, but no way to detect cross contamination, which I think is the most likely culprit here. It seems to be the most logical explanation if normal kitchen procedures for dating and storage are followed.
*The eggs did not come with pepper. I slipped up and added out of habit.
… moreI had finished my grocery shopping at the HEB and for quite a few weeks I have been wanting to try Las Palapas so that I could understand why there were so many locations. Well, I had only non-perishable goods in my trunk, so I elected to stop. I found the location to be quite clean upon my entrance and waited for well over a minute to get seated only to be told to seat myself. So, the sign is there why then? The person who came out from the kitchen door did not impress me much on the hospitality scale, so I rate that a zero on the scale of how to acknowledge a customer. I was an inconvenience.
Moving along to the dining experience, the table was clean, well-organized, and I was introduced to a nice young lady named Genesis, who was my server. From the start she was professional and I feel someone made a very good hire here and from service to completion of the sale, she was spot on. Even watched her diligently clean tables when no one was looking. Well done, Genesis.
This is where the positive part of the review ends. In general, I like to have a good mix in my reviews, but I feel in this case, the burden is too much to bear. I left the restaurant prior to 10 in the morning to give a remotely accurate time frame. I dropped off my groceries from HEB and returned home to unload and walked the dog. After that, I went back out and by the time I was checking out at Walmart my body was starting to flush with heat. I made it back home and by 11:30 A.M. I felt that it was time to lay down and that lasted for less than an hour as I knew something was not right. Long story short…the games began and I had constant vomiting for over two hours and it was more than six times. I did not leave my house sick but came home that way and the dog didn’t move for over four hours until I made him (he is a Pit Bull so if you know the breed, they are usually wanting to go anywhere you do). I got sick and my dog got sick so yeah…
I am not quite sure which ingredient was the culprit, but the potatoes were not fully cooked and should have been fork tender even if on the flat top. The eggs were loosely cooked to my request of over medium, but I don’t complain about yolk. The refried beans had a great taste, but that does not mean that they were not stored in a hot box properly and dated. The final possibility could be the salsa, as I requested Chips and Salsa at the start of the order.
Final Thoughts:
I am giving an extra star to this location simply because of my server as this was not her fault, but she is the best part of the whole dining experience. While I love the format of the restaurant, I find myself extremely disappointed as the dog and I got sick. I included some photos and the food tasted great, but no way to detect cross contamination, which I think is the most likely culprit here. It seems to be the most logical explanation if normal kitchen procedures for dating and storage are followed.
*The eggs did not come with pepper. I slipped up and added out of habit.
Lauren Garza
Janie was our server, and unfortunately the experience was very disappointing. She seemed to be having a bad day or simply did not want to be there. She told us there were no limes, yet we were able to get some from the bar. She rushed us to order even though we hadn’t received chips and salsa yet.
When she brought our food, she didn’t warn us that the plates were hot, and I ended up burning my finger. I let her know, and she just walked away without acknowledging it. When my food arrived, there was a hair in it. When I pointed it out, she only asked “where?” and then took the plate away with no apology or concern.
At that point, I chose not to eat. I felt genuinely uncomfortable and nervous that something might happen to my food based on how she treated me throughout the visit. This was an extremely unsettling and disappointing experience. I love Las Palapas but she made me not want to come back to this location.
… moreWhen she brought our food, she didn’t warn us that the plates were hot, and I ended up burning my finger. I let her know, and she just walked away without acknowledging it. When my food arrived, there was a hair in it. When I pointed it out, she only asked “where?” and then took the plate away with no apology or concern.
At that point, I chose not to eat. I felt genuinely uncomfortable and nervous that something might happen to my food based on how she treated me throughout the visit. This was an extremely unsettling and disappointing experience. I love Las Palapas but she made me not want to come back to this location.
Susan Santos
This was our first time at this Las Palapas location on our way through New Braunfels. We got excellent 5 star service and everything was delicious! Highly recommend this location. We LOVE Las Palapas
… moregus g
We have been here a few times.
For me, the staff has always been very attentive from the moment we walked in. Super friendly.
I love their guisado plate, which is hard to find at other Mexican restaurants.
It really tasty. The meat is super tender. The mole or sauce is delicious. The beans are perfect as it the rice.
The homemade flour tortillas are so good. Super delicious.
I have been here a few times. And will continue.
… moreFor me, the staff has always been very attentive from the moment we walked in. Super friendly.
I love their guisado plate, which is hard to find at other Mexican restaurants.
It really tasty. The meat is super tender. The mole or sauce is delicious. The beans are perfect as it the rice.
The homemade flour tortillas are so good. Super delicious.
I have been here a few times. And will continue.
Shar McKelvie
I just left the restaurant where I placed an order in the drive in for 2 tacos (beef fajita and bean and cheese). After waiting almost 20 minutes behind a car at the window, I just left. That is ridiculous!
… moreJill Vermeer
Food is great but the tall guy with grey man bun is so rude. He ruins the vibe. Wont take my family there ever again
… moreCourtney B
Brandon at the drive thru is always so courteous, pleasant and genuine. He truly makes my day, I want to recognize him for the great customer service he provides each and every time I come through the drive thru.
… moreFrank Leonard
Everything here was outstanding. Ordered the #4 combo with shredded chicken. The chicken was perfectly seasoned and taco shells fresh made. This place puts Taco Bell to shame!! I wish we had one of these where we live.
… moreMariah Kralicek
First and formost this is ridiculous
So I went through drive got a order wasnt mine then went in talked to manger she gave me the oh this almost never happens speech then went and tried to eat my tacos but it was saturated with guac not a even portion of guacamole cheese or beans mostly guacamole so now throwing it away cuz too much guacamole the tortilla was saturated so much not even holding the taco up. Very disappointed this place used to be so much better .
… moreSo I went through drive got a order wasnt mine then went in talked to manger she gave me the oh this almost never happens speech then went and tried to eat my tacos but it was saturated with guac not a even portion of guacamole cheese or beans mostly guacamole so now throwing it away cuz too much guacamole the tortilla was saturated so much not even holding the taco up. Very disappointed this place used to be so much better .