chris
Lady in there with a pound of makeup was rude and I asked for a lid on my ice cream she claimed she doesn’t have any… please explain if someone ordered for delivery how would they get it delivered…. Someone please tell her to humble her self she does not look as good as she thinks she does
… moreJessica Adame
Went around 16:00-16:30 and the employees had a super nasty attitude for no reason. Very horrible customer service. I proceeded to ask for a tray of fruit I wanted mango , watermelon and pineapple. It was said that they don’t serve mango there. Then they said that there wasn’t any pineapple. After she saw that I got agitated she said if I was willing to wait to cut up the mango. Made me wonder if she was also lying about the mango as well and didn’t want to work.
… moreTaylor Jackson
I like coming here but idk the staff always have a great attitude with other customers but soon as it’s my turn to order it’s like hostile, it feels like I’m a burden trying to order. Idk it’s just not that welcoming for black people in my opinion
… moreDenise Kimberly
DO NOT GO HERE DISGUSTING!!!
Hair in my elote and smell likes mop water on top of it the workers have the worst attitude GROSSSSS IDK HOW THIS PLACE IS IN BUSINESS
… morexExcision x
I went today for the first time to this location. Unfortunately it’s a bit overpriced for the servings you get. I ordered some mangoneadas and for an xsmall got one single scoop of mango ice cream that didn’t even fill the cup half way. What I did get was like a pound (exaggerating) of chamoy to fill the rest of the cup instead of a bit more ice cream. I also did purchase ice cream which the flavors were okay.
… moreChristopher Moreno
They don’t give enough serving for the amount you pay, they also take forever to come take my order and when they do get here they always look like it’s an issue, and to make things worse they charge $1 for using any form of payment that isn’t cash like literally everything uses card even the Girl Scouts selling cookies and they don’t charge to use a card that’s honestly pretty ridiculous trying to scalp every cent from customers, I’m very disappointed because I loved coming here but it just has not been pleasant coming here anymore I will be looking to go elsewhere from now on, and I’ve been coming to this location since it opened a long time ago….. stop being greedy is all I can say and I hope you read this and stop charging people to use their credit cards it’s 2025 for gods sake….
… morenadia murillo
I use to love this place however the employees always take a while to get your order. They are in the back doing who knows what. They hardly ever look happy or enthusiastic , which I can get, they might be having a bad day, but it is every time I come here it seems like an issue that a customer walked in. They give the smallest portions for what I pay for. Not worth it! Dissatisfied and disappointed to say the least. Will be looking elsewhere .
… moreStacia Havard
So disappointed with the customer service. My granddaughter and I walked a mile to go have some ice cream. We arrived 10 minutes after 11 am. The door was unlocked. We entered and the lady behind the counter yelled at me and said they were closed and pointed at the door for me to leave. Their hours said they opened at 11. So we went to the donut shop next to here and was treated with kindness. I will never go here again.
… moremiriam lopez
The supervisor or manager was very rude!
I’m a regular cusromer here , and I like to come for the mangoniadas. Today I came in for a mangoniada and there wasnt any mango icecream. I asked the employee if she knew why (I wanted to see if they completely out) and she said she didn’t know. I kindly asked if she could ask her manager or anyone else, so in case they did have some in the back I would wait, which I didn’t mind. The manager or supervisor or “la encargada” came out being very rude and gave me a rude response. She mentioned she was on her break and that it was pointless that she came out to tell me that.
… moreEvelyn Carrillo
We walk in and a CHILD who seems to be around 10 years old tells us “she can’t help you right now she’s in a meeting” referring to the only lady working. We leave and come back 10 minutes later and see the lady having a chat with a male. She says in Spanish that she’s on break and can’t serve us and to come back in ten minutes. All the chairs were up. We went around 4pm. We ask her if it was open and she just ignored us and left us with a skanky face. Horrible customer service!!!
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