Address and Contact Information
Address: 344 Stroud Mall Rd, Stroudsburg, PA 18360
Phone: (570) 730-4085
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Reviews
Good food, but as the rest said, there were some issues with the service (having to ask the waitress for drinks, silverware, napkins, and so on after receiving our food.) Also had to send our food back because the waitress didn’t know the options they had listed on the menu even though we double checked with her that she knew what we wanted.
Our server was very nice and young, you could tell that she didn’t have a lot of experience, however, she more than compensated for that given how accommodating and nice she was, very full of energy and she came over to check on us often.
On the to the food, I ordered the chicken enchiladas which were huge, fresh and delicious. My boyfriend had the chicken quesadilla which he also thought was very good. My son wanted just Mexican rice, beans and chicken and while that wasn’t on the menu, they accommodated us with this request.
Overall, pleasant experience and great food! We’ll return here’
I’ll start with the one positive note, our waiter was very friendly and so was the owner, that’s where the compliments end.
We were originally told they were short on staff and it would be about 20 minutes until we got our food, Of course we said OK. 20 minutes turned in to 50 minutes, just to let you know the place was not crowded it was after 9 o’clock p.m. already. We were really hungry so we had to ask for more chips two times before getting them, we had to ask for napkins, we even had to ask for a knife and fork when our food came.
After approximately 35 minutes and still no food the waiter came out with a few tickets in his hand and asked us what our order was, really? We should have left then.
My husband’s order actually came out correct, my daughter being vegan just ordered corn tortillas with black beans and all the trimmings. All she got in her bean tacos were just beans, nothing else! We even advised the owner he did nothing about it, needless to say she left hungry.
I asked for a chicken taco bowl I got beef, no salsa, pico, or guacamole that I asked for. We called the waiter over, He took my beef taco bowl away and said, yes I know you ordered chicken I’ll be right back, I’ll see what I can do. He returned several minutes later with the same beef taco bowl and said oh, that’s how it came up on their screen. WTH? I really don’t care how it came up on their screen it is not what I ordered. Needless to say it was also cold.When we told the owner he apologized and said he would give us a discount.
No one dared to come back & say how is everything.
When the bill came there wasn’t any discount, really?! At minimum my meal should have been free!
When I told the waiter the owner said he would give a discount he came back with a whopping $4 deduction.
Fast forward to this AM my husband and I both woke up with a bad headache, 5 minutes ago my husband threw up violently.
This goes beyond being under staffed, there wasn’t Any good management or customer service to do the right thing. Lastly, the most important thing is headaches and getting sick the next day, kind of scary!
The food is solid but still not finalized. So while we did enjoy our lunch at the place I am not sure we will be visiting again any time soon.
How can the local consumers will patronize the local restaurants when they don’t offer a kids menu. For my family and i is very important because my daughter has autism. This restaurant just reopened and they don’t offer a kids menu.
Maybe this review will help the new management in the future. I will give them an other trie in 6 months if they are still in business. I hope that they will offer a kids menu by then.