Address and Contact Information
Address: 323 Muddy Branch Rd, Gaithersburg, MD 20878
Phone: (240) 261-4325
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Related Web Results
La Fonda Paisa – Colombian restaurant in Gaithersburg – Website
La Fonda Paisa – Gaithersburg, MD Restaurant | Menu + Delivery
La Fonda Paisa 323 Muddy Branch Road – Order Online
Reviews
The food was ok the rice was hard this tells me it was microwaved or old as maybe 5 hours or longer. The arepas were not fully cooked and actually tasted like straight dough. The prices are insane like if I was eating at the Empire State Building. I’m sorry management but I would not recommend this place to anyone else wanting to try Colombian food. Very disappointed.
First of all it was overpriced three medium sized tostones cost four dollars They were not fresh. They were old and just totally horrible. They were frozen tostones And may have been sitting in their freezer for over a year
The food is usually good. This time the customer service also gets a negative As the Taking the order had Attitude irritated
I I support small businesses and Latin American businesses, but they do need to improve customer service
THE FOOD: I ordered the Bandeja Paisa with carne asada. It comes with white rice, chorizo, 2 pieces of platano maduro, a cut of skirt steak, a cut of chicharron, one egg, and frijoles (beans).
THE SERVICE: You pay when you order at the counter, and then you find a seat. The lady who took the order (she seemed to be the one in charge) lacked a little professionalism. To add, when we were done eating (7:55 pm), I went to order some arepas to go. It was another woman who said to me that the kitchen was closed. It made perfect sense since it was 5 minutes before they closed. But again, the interaction with her was less than par.
THE MARKET: Yes! They have a Colombian market inside! It’s filled with typical brands you would find in Colombia as well as toys and trinkets. The market itself takes up about two-thirds of the restaurant. As you can imagine, that left very little space for indoor seating. (By the way, no outdoor seating)
The food and the market helped give it an additional star from the 3 that are based on the service.
Never had a problem before because I usually order and pick up in store. However I called ahead a few weeks ago and asked for 12 empanadas for take out. The person helping me over the phone had told me that she needs payment first before she can do that for me which I thought was very odd. Never had I called a restaurant or a eatery and paid in advance over the phone. I was driving and on my way there and could not pull out my credit card and told her that. She said then she cannot take my order. Very disappointing customer service experience.
Oh and they have a mini grocery store inside the restaurant too! How neat! I will return!
Service Neg 8 stars
Rude and oblivious while customers are standing to wait for them to finish chatting behind the counter.
Also; I had my service dog with me (in his Sherpa carrier) , but they felt the need to ask to see his ID card. FYI this is illegal in Maryland.
I mentioned this to the staff because I love their food and my family is Colombian, not to be a Karen lol. They brushed it off even after I mentioned the illegal part! I suggested informing the owner but I doubt that will happen so hopefully the owner reads this.
Also the baked goods aren’t baked until noon, so if you expect fresh, warm bread with your breakfast it’s not likely.
Overall this location made me sad. Colombians are some of the genuinely nicest people around, I hope other customers have better impressions than I did.