Address and Contact Information
Address: 210 McClelland St, Joint Base Pearl Harbor Hickam, HI 96853
Phone: (808) 422-9987
Menu Photos
Related Web Results
La Familia, 185 McClellan St, Ste 2105, Hickam AFB, HI 96853, US
La Familia in Joint Base Pearl Harbor-Hickam, HI, offers a Mexican dining experience that is sure to satisfy your cravings. With a menu featuring breakfast, …
JOINT BASE PEARL HARBOR-HICKAM DINING OPTIONS
… JBPHH Joint Base Peal Harbor Hickam Hawaii. … “Great location, staff, music, and atmosphere.” ALT NAME Google reviews. 5/5 Stars: La Familia Restaurante
La Familia, Joint Base Pearl Harbor-Hickam – Restaurant Guru
La Familia in Joint Base Pearl Harbor-Hickam rated 3.3 out of 5 on Restaurant Guru: 247 reviews by visitors, 109 photos.
Reviews
L
UPDATE: Noticed that someone (likely from the shop) had posted pictures of the back of the house and, among other items, beans cooking in an industrial-sized vat. IDK if the cook was off the day we first went or if everything homemade was sold out by 1ish & they subbed with pre-made stuff, but we did *not* have any beans or tortillas that looked or tasted house-made that day.
But on the basis of those good-looking kitchen pics & hope for better, I went back & ordered takeout from them a while ago (delayed writing this review). Unfortunately, still not as good as I’d hoped. Beans still thin, flavor and value still not there. Sadness. 🙁
——————–
Restaurant on Hickam AFB.
Sweet customer service. Meh food (outside of supposedly homemade tamales; went at 1:45p and they were sold out). Despite owner claims of “everything homemade”, corn tortillas were NOT homemade, sadly–see pics; frozen fries and frozen pre-made corndog also. Chicken flautas needed seasoning–shredded chicken did not taste homemade and was bland. Tasted like ones I can get frozen from Costco, regrettably. Carne asada had a beautiful sear but also tasted bland and flavorless. Fat trimmed but not as well as it should have been for a $16 overall plate.
We were asked at register if we preferred corn or flour tortillas but person did NOT mention that they would charge $1.50 IN ADDITION TO the $13.95 plate for 4 small, commercial/pre-made corn tortillas that were simply slightly warmed up (many restaurants include tortillas with the carne asada at no additional cost). Beans tasted and looked from a can and were thinned out.
None of the meals come with a drink, not even kids’ meals. Frankly, all the food felt like it cost more than it should–styrofoam cups and cheap paper plates when dining in didn’t seem right at these prices. I will gladly pay for homemade, but the dishes we had did not look or taste homemade. Maybe the sold out tamales would have changed our minds, but we’re not likely to return–hidden charges, overcharges, bland food, no actual dishes for eat-in service, no refills on any drink, grey & thin refried beans, undelivered promises of “everything homemade”, high prices for food quality & quantity…the list goes on.
We were overcharged for drinks (charged for 4 drinks when ordered 3). Brought it up to them and after some discussion, they gave another drink. Would have preferred money back, as $2.85 for a large non-refillable drink is a bit stiff, especially when 1/2 full of ice. But at least they were sweet about it at the end, I guess. *NO REFILLS ON ANY DRINK, EVEN WATER AND FOUNTAIN DRINKS.*
Military/government CAC card required to enter post.
Accepts credit cards for purchases over $6 only.
Bathrooms outside. Family restroom/unisex available.
Right on golf course. View of 9th(?) Hole.
Plentiful & free parking across the street.
Went expecting more, based on other reviews. Would not return.
… moreBut on the basis of those good-looking kitchen pics & hope for better, I went back & ordered takeout from them a while ago (delayed writing this review). Unfortunately, still not as good as I’d hoped. Beans still thin, flavor and value still not there. Sadness. 🙁
——————–
Restaurant on Hickam AFB.
Sweet customer service. Meh food (outside of supposedly homemade tamales; went at 1:45p and they were sold out). Despite owner claims of “everything homemade”, corn tortillas were NOT homemade, sadly–see pics; frozen fries and frozen pre-made corndog also. Chicken flautas needed seasoning–shredded chicken did not taste homemade and was bland. Tasted like ones I can get frozen from Costco, regrettably. Carne asada had a beautiful sear but also tasted bland and flavorless. Fat trimmed but not as well as it should have been for a $16 overall plate.
We were asked at register if we preferred corn or flour tortillas but person did NOT mention that they would charge $1.50 IN ADDITION TO the $13.95 plate for 4 small, commercial/pre-made corn tortillas that were simply slightly warmed up (many restaurants include tortillas with the carne asada at no additional cost). Beans tasted and looked from a can and were thinned out.
None of the meals come with a drink, not even kids’ meals. Frankly, all the food felt like it cost more than it should–styrofoam cups and cheap paper plates when dining in didn’t seem right at these prices. I will gladly pay for homemade, but the dishes we had did not look or taste homemade. Maybe the sold out tamales would have changed our minds, but we’re not likely to return–hidden charges, overcharges, bland food, no actual dishes for eat-in service, no refills on any drink, grey & thin refried beans, undelivered promises of “everything homemade”, high prices for food quality & quantity…the list goes on.
We were overcharged for drinks (charged for 4 drinks when ordered 3). Brought it up to them and after some discussion, they gave another drink. Would have preferred money back, as $2.85 for a large non-refillable drink is a bit stiff, especially when 1/2 full of ice. But at least they were sweet about it at the end, I guess. *NO REFILLS ON ANY DRINK, EVEN WATER AND FOUNTAIN DRINKS.*
Military/government CAC card required to enter post.
Accepts credit cards for purchases over $6 only.
Bathrooms outside. Family restroom/unisex available.
Right on golf course. View of 9th(?) Hole.
Plentiful & free parking across the street.
Went expecting more, based on other reviews. Would not return.
Trevor Bingham
Food is pretty good. The service is nice. Casual place to get decent food.
… moredon b
Great food and people. All made when you get there so be prepared to wait a little bit. NOT fast food.
… moreVictoria Murphy
My husband and I tried this restaurant today and we were so glad we did! The food was prepared quickly and tasted delicious. I ordered the three tacos and my husband got the enchiladas…everything was really fresh! It’s a very quaint restaurant that everyone should try. Plus, it’s on the golf course, so it’s pretty views all around.
If I had to critique one tiny thing, it’d be the refill policy. The sweet tea is too good to only have one cup 🙂
… moreIf I had to critique one tiny thing, it’d be the refill policy. The sweet tea is too good to only have one cup 🙂
Charlie Williams
My wife and I went in at noon on a weekday, and there was only a group of three also waiting for their order. We were immediately notified that they were out of flour tortillas, which further limited the small menu. The fountain drink machine was down. So only bottled drinks were available. After 30 minutes, we noticed that another table had arrived and been served. After another 10 minutes, our food arrived, but it was the wrong order. The previous table had received our order. We received an order of chips and salsa for our wait. After a total of an hour, we finally received the correct order. The food was fairly tasty, but the other incidents were unacceptable.
… moreLayla Rippy
Great place to eat. Friendly service. Great food. Recommend it, the salsa is amazing. Everything is cooked when ordered, which makes it fresh and worth it. Going to be frequent and repeat customer for as long as they are open. For Mexican food, it’s the best from someone who comes from the southwest.
… moreSatarah Runyan
Truly a wonderful place to eat on base. The family that works there are the best human beings and the food is really good. Always love going there to eat and getting to enjoy my meal while looking out over the golf course. Also highly recommend the ice cream taco because it’s one of my favorite desserts.
… moreJoanna Siavi’i
The ICECREAM TACO was amazing and highly recommend! The ladies are super friendly and very helpful in taking our order. That’s where my 2 ⭐️ ⭐️ ends.
I have visited this restaurant numerous times with family and co-workers for luncheons & events and every time I’ve eaten here half of the menu was unavailable or no longer serviced. On two occasions the gentleman who cooks had a flat out argument with the lady taking our order like he didn’t want to cook our food. After a few back and fourth she turns to us and says..ok he can cook that one. I immediately cancelled the order all together and said thank you but we have changed our mind.
Almost as if we were an inconvenience. But over all, the food was mediocre. Nothing to rave about.
… moreI have visited this restaurant numerous times with family and co-workers for luncheons & events and every time I’ve eaten here half of the menu was unavailable or no longer serviced. On two occasions the gentleman who cooks had a flat out argument with the lady taking our order like he didn’t want to cook our food. After a few back and fourth she turns to us and says..ok he can cook that one. I immediately cancelled the order all together and said thank you but we have changed our mind.
Almost as if we were an inconvenience. But over all, the food was mediocre. Nothing to rave about.
Kiyana Pittman
I only had French fries, and that was because I was invited to the puka bar which is also connected to the restaurant (which I did not know) so my coworkers bought food while we watched the football game. The fries weren’t bad. My coworkers had nachos which they said were pretty good. It would be nice if there was a place on the map that showed the bar because it’s really confusing getting there since it leads you to the golf course. Someone new to this base like me wouldn’t know to look for the restaurant.
… moreAlex Russo
Food was decent, and the family seemed really nice, but MOLD. I made the mistake of looking directly up during my meal and couldn’t help but notice several clusters of black mold all over the ceiling and airvents… I felt a little worried about my health after noticing the mold after consuming most of the meal. The decor could use a little help too, the creepy dolls on the buffet are very off putting but not a bad place to go otherwise!
… more