Address and Contact Information
Address: 27 Rue des Tonneliers, 67000 Strasbourg, France
Phone: +33 3 88 23 13 19
Website: http://www.laclocheafromage.com/
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Reviews
They told me it was “all you can eat” cheese and fondue, however, my second serving of fondue was brought good half an hour after I asked for it. All this time I sat at the empty table – my first fondue was gone, and they weren’t rushing to refill it.
And, unfortunately, fondue itself didn’t impress me much. I ordered the most basic version to see their level of craftsmanship – and it didn’t strike me.
Alcohol free options were limited to just bottled limonade and water. No alcohol free wine, no housemade beverages.
But the worst thing was the atmosphere. A manager who greeted me warmly and helped me to get a table without a reservation, was talking to his employees in a completely different manner. I accidentally overheard a couple of interactions between him and his staff, and they deeply saddened me. I don’t like to be in places where the workers are treated poorly.
This business has a great potential and can probably benefit from a bit more effort.
We are grateful for such great lunch.
The service was so friendly. A must-visit if you’re in town especially you’re cheese lover.
That said, the experience went sideways once we sat down.
There’s a difference between good value and an unreasonable amount of food, and this place leans hard into the latter. My wife and I could have easily shared an appetizer and a main, but we were told it’s their policy that each person must order a main dish. The result: we were served roughly twice as much food as we needed. We tried to make a reasonable dent in it, but ended up leaving a lot behind, which felt wasteful, not generous.
Looking around it seemed this policy was enforced for visitors only
The wine didn’t help. My wife ordered a dryish white and was served a sweet dessert wine instead. She sent it back and tried again, eventually switching to a white she found acceptable for lunch. Despite the mix-up, we were still charged for both glasses.
Overall, it felt like a place that confuses “more” with “better,” and then nickel-and-dimes you when they get it wrong.
It’s not cheap but the raclette is “all you can eat” (so unlimited cheese as well as charcuterie and vegetable and potatoes)
Also, the staff is super friendly! The waitress explained how everything worked and made us really feel comfortable. Great atmosphere.
Make sure to book in advance because it’s always packed!
For x2 people eating the raclette (more or less €40 each), one bottle of wine and dessert, we spent €120