
La Camera Italian Restaurant Southbank Melbourne offers a welcoming environment where you can enjoy authentic, Italian food, served by friendly efficient staff right in the heart of the Southgate Shopping Precinct. Whether you’re after a quick bite before work, a venue to host a business lunch, great food in a central location for a family meal, or a pre-theatre meal, La Camera has you covered. Nestled amongst riverside treetops on Southgate’s mid level, La Camera, one of the Best Italian Restaurants in Melbourne, boasts two balconies with stunning views over The Yarra River, city skyline and iconic Flinders Street Station. A proud family-run restaurant operating for over 40 years where… Food Is life
Traditional Italian food in a spacious dining room with private booths and a city-facing balcony.
Address and Contact Information
Address: MR2/3 Southgate Ave, Southbank VIC 3006, Australia
Phone: +61 3 9699 3600
Website: http://www.lacamerasouthgate.com/
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Reviews
I like their classic margarita, it’s authentic, not overloaded with ice and less alcohol like you get at so many other places. I always make sure to order one as soon as I sit down.
The atmosphere is another highlight. I love sitting out on the balcony where you get a beautiful view of the Yarra River, it really adds something special to the meal.
Overall, great food, great drinks, great service, and a wonderful setting. Highly recommended!
My chicken parmigiana was humongous others had large portion of fish. Great value and perfect atmosphere for us!
I visited this restaurant again after my first visit two months ago, which had left me quite underwhelmed—especially considering the high prices and average quality at the time. However, I’m happy to say that my second experience was significantly better.
This time, I thoroughly enjoyed the chicken thigh with capsicum dish, and the fish of the day was cooked beautifully. The antipasto starter was also a great way to begin the meal. It’s clear that the management has taken steps to improve the food and overall experience, and I genuinely appreciate the effort they’ve made.
That said, I still feel the pasta dishes need more attention—particularly when it comes to showcasing the listed ingredients. The sauces lack distinct character, and the toppings could be more generous and better integrated, especially given the premium pricing.
Overall, I’m updating my review to reflect a much more satisfactory visit. Thanks to the team for the improvements—I look forward to seeing how the menu continues to evolve.
2- My old review: The experience was definitely unsatisfactory considering the high prices and average quality. friendly staff thoug. The owner’s initial talk about how special their ingredients are felt misleading, as the overall experience was quite basic given the premium prices. There was barely any sausage or meat in the dishes. While the menu listed two lines of different ingredients, I didn’t see any of them represented properly in the pasta;—just different sauce colors with no real distinction. For $35-$40, the taste was very average and definitely not worth it. Also, the garlic bread at the beginning felt like a distraction rather than a real addition. I don’t need free extras—I’m fine with paying a premium, but at least make it worth the price.
### Concerns Regarding Conduct and Competence
The level of rudeness and lack of professionalism displayed by the staff is unacceptable in any customer-facing role. This appears to be more than an isolated incident; it suggests a systemic issue within the establishment that reflects poorly on management oversight and basic standards of conduct.
It is particularly concerning that the owner was present and allowed an environment marked by hostility to develop. Reports of employees shouting and using disrespectful language towards patrons fostered an atmosphere detrimental to the overall guest experience. Additionally, there was a noticeable lack of competence among the staff, who struggled to perform even fundamental financial transactions.
### Financial Misconduct and Security Alert
The situation escalated to a serious financial concern when a staff member, posing as a manager and displaying inadequate cash handling skills, attempted to implement an unauthorized overcharge. This action was so suspicious that my bank promptly flagged the transaction, blocking it and issuing a security alert.
Subsequently, it was confirmed by my bank that there were multiple unauthorized attempts made to charge my card, totaling over $300, following the initial incident. This pattern raises significant concerns about the establishment’s handling of financial transactions and has resulted in the cancellation of my credit card for security reasons.
### Lack of Accountability
Following the failure to process the transaction correctly, the staff inappropriately redirected blame towards me instead of providing a simple apology. The continued absence of any acknowledgment of their error highlights a troubling lack of self-awareness and professionalism within the establishment.
Their attempts to overcharge, combined with a disregard for basic financial protocols and a notable display of aggression, necessitated intervention from my financial institution to protect me from their actions.
This establishment does not warrant patronage. I have taken the step of formally reporting this matter to Consumer Affairs Victoria, which has initiated a comprehensive investigation.
I encourage anyone who has faced similar issues to reach out to Consumer Affairs Victoria to file a report regarding this business and its practices. Collective awareness and vigilance are essential in addressing such concerns.