Classic pizzas, pasta & other Italian eats, plus draft beer & wine, served in a laid-back setting.
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labellapizzarest.kwickmenu.com
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La Bella Pizza & Restaurant – Easton, PA – 1715 Butler St – Hours …
La Bella Pizza and Restaurant, Easton PA
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Reviews
Service: efficient & friendly
Deco/ambience: bright, festive & family style restaurant with a bar
Food: fresh, generous portions & tasty
Tips: get the fluffy meatballs pasta. Pizzas are really good too but I’ve gotten used to NY style crust.
I stopped there on a whim to get a few slices and ended up ordering a calzone. The choice was mini, small and large, I went with the small and it was huge, but so was the taste. I am from Jersey and I know good pizza and calzones. Hands-down, this was one of the best calzones I’ve ever had an it was picture perfect! I will definitely be revisiting and looking forward to another delicious menu choice.
Staff is friendly, price was more than reasonable.
When she got home, she was so disappointed—it didn’t taste like the Chicken Primavera we’ve loved for decades. Instead, it was just chicken in marinara sauce, which we personally don’t care for. We thought maybe it was a mistake.
Wanting to surprise her and make it right, I ordered it again today through the Slice app. Not only was there a big markup, but also over $10 in fees (including tip), making my order $40+ compared to her $25 in-store price. I was excited to think I’d fixed the birthday disappointment—until she called to say it was the exact same thing as yesterday.
I called Slice for a refund, but they said the restaurant denied it because “that’s how they make it now.” I called the restaurant myself and spoke to the manager, Lucy, explaining the entire situation. Her solution? A $5 credit each for my daughter and me. I pointed out that between us we’d spent nearly $70, and asked if they’d changed cooks. She admitted the recipe might have changed and suggested that “next time” we call and request the old recipe. Seriously?
While I was still writing this review, Lucy called back after speaking to the owner to offer a $10 total credit. That’s it. After 20+ years of loyalty, that’s how they handled it.
Sadly, they’ve lost two long-time customers, and I will be sharing this story often. If you’ve loved their Chicken Primavera in the past—be warned—it’s not the same anymore.
Left a bad taste my mouth. I wont irder ftom here again.
They didn’t greet me when I arrived but was overly friendly to their other two customers. I see why it’s empty in there establishment because they have favoritism. How can you expect your business to grow if your not friendly to new guest.