Address and Contact Information
Address: 855 Worcester Rd, Framingham, MA 01701
Phone: (508) 620-1300
Website: http://www.kugelsdeli.com/
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Kugel’s Deli
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Reviews
Will absolutely return.
I came in for a quick lunch in the go and Kugel’s had everything I needed. I was in and out I. Less than 5 minutes of a Friday at noon. Inside was busy and the take out counter had no line. Everyone was friendly.
I got the fresh turkey on marble rye with potato salad. When I got home, my sandwich was still warm, the turkey was moist, and everything held together in the short drive. The only reason I didn’t give 5 stars was because of the potato salad – it was OK.
I will definitely be coming back for breakfast soon!
I honestly wouldn’t have written a review, but since I saw one of that employees spoken down to today and as a small business owner myself, I know that is not acceptable. So Regina you don’t know me girl, but this is for you:
This is what a $20 roll meal gets you at Kugel’s NY style deli:
– roll: (salami, honey turkey, American cheese, L&T, and mayo. They completely forgot the salt, pepper, vinegar).
– Drink: 8oz mango drink
– Chips: thought I get a choice of chips since they had a little selection but bodega Utz was the one that was chosen for me.
1. The bread broke before my teeth even came near. Anyone from NY will not accept this bread texture or taste to pass. Not to be rude but tastes like the bread from stop and shop. As you can see, as a New Yorker I made that mistake too.
2. Any NY deli that doesn’t use Boars Head or same standards would be hung. Don’t know what brand they used but it’s very comparable to the deli meats you would get from the school cafeteria or again from Stop & Shops deli refrigeration section that’s prepacked by Ocsar Mayers.
I did not finish the sandwich, what you saw bit is what actually was eaten before being thrown out.
Employee’s happy face and customer service other than Regina’s: .
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What happened with Regina? Well if you stuck me thing long here you go:
Only person that greeted me with a smile, was a sweetheart and had both of us laughing.
As she hands one of the tables ticket to the guy that took my order:
Guy: “do they want a drink?”
Regina: smiling over the counter “no they don’t”
Guy: “then write it. FT, it’s not that hard! It’s easy, write the FT.”
Now I don’t know how many times “she messed this up” or so forth. But as a customer when you see the employee that made you smile and laugh, frown and walk away with shoulders slumped, that’s not right.
Quality. Customer Service, and employment appreciation is low at this location.