3.8 – 1,024 reviews • Fast food restaurant
Krystal is the south’s original quick-service restaurant chain located in the heart of Mt. Sterling, KY. Known for its signature square burgers, juicy chicken sandwiches, and hearty breakfast, Krystal has been a staple in the community for many years. Whether you’re in the mood for an early breakfast, quick and satisfying lunch or a late-night snack, Krystal is the perfect spot. With its friendly atmosphere and classic American menu, Krystal is sure to become your new favorite restaurant. So come on down to Krystal in Mt. Sterling, KY and experience the classic taste that has been loved for generations.
Longtime fast-food chain serving square burgers on steamed buns, plus breakfast items & kids’ meals.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Reviews
Kate A.
Would be nice if they didn’t just randomly close 45 min before the time listed on here. Came at 9:15 and sat in drive through, had to walk inside and the employees said they were closed. They already had closed the lobby way earlier and had a sign that said drive through only the front counter. A whole line of cars in the drive through and nobody coming on the speaker.
… morebryan Adams
Food was good. Service is slow. Especially last night 4/28/25. I had a small order and set in the drive though over 30 minutes and when I get my order I didn’t get a drink I ordered. I ask the guy for my drink he kept looking at the screen and said ok and I got a medium when I paid for a large. I was not happy with this experience.
… moreDarren Royse
Actually, I’m extremely surprised!! I was not expecting to rank these bacon cheeseburgers and fries this good, but I’m telling ya, hard to beat. I could’ve happily eaten a dozen. Been years since I was there will be back way sooner.
… moreKathy Taylor
WE eat at Subway when We come to Visit my Granddaughter and Her Family. She’s just minutes Away. And Our Hotel is Right Behind It.
… more275cat
I got 4 Krystal Burgers with cheese which was over $7 and I was shocked by their size. My thumb was longer than the diameter of the burger. It was ridiculous. Plus I asked for a milkshake and got the old line of the machine is broken. You have been warned. I will never go near this place again. It was a horrible experience.
… moreMissy Reese
Edit 2: And the issue gets even worse. The customer service is just as bad as the issue. The owner comes on and says go to the website and contact us. Well it has been 3-4 weeks since I submitted that form and to no surprise I never received a word back from the company or the owner! Service and customer service like this will be the downfall of this location! Absolutely ridiculous!
Edit 1: Edit: I did reach out via the contact us on the site and waiting on a reply!
If you want them to make you wait for 30 minutes telling you it is so you can have fresh food and then you get it and it is cold and they forget your drink makes you wonder what exactly the 30 minute wait was for. Ridiculous. And then when you call them they don’t answer their phone
… moreSamantha Martin
I go to Krystal’s like once a year. In a world that’s constantly changing Krystal’s never does. I always get a bag of burgers. They have the same great flavor every time.
… moreCharles Compton
I like these folks and will return, but I’m suspicious of restaurants based in a service station. They also open late and sometimes struggle with payment methods. They also pre-apply too much mustard, burying the steamy goodness.
… moreJoshua Banks
Ordered food online at 931, went to pick up as it was already paid for and at 950 after I had been there 10 min I was told it couldn’t be made they were closed and my initial order ticket was thrown in the trash when it came through. No money back, no resolution. That’s theft as petty as it may be.
… moreMark Depatie
If you enjoy sliders. Look no further than Krystal’s. Bought a bag of them and drove on 64 with a big smile
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