Krystal is the south’s original quick-service restaurant chain located in the heart of Ridgeland, MS. Known for its signature square burgers, juicy chicken sandwiches, and hearty breakfast, Krystal has been a staple in the community for many years. Whether you’re in the mood for an early breakfast, quick and satisfying lunch or a late-night snack, Krystal is the perfect spot. With its friendly atmosphere and classic American menu, Krystal is sure to become your new favorite restaurant. So come on down to Krystal in Ridgeland, MS and experience the classic taste that has been loved for generations.
Longtime fast-food chain serving square burgers on steamed buns, plus breakfast items & kids’ meals.
Hours
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–12 AM |
| Saturday | 6 AM–12 AM |
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
Address and Contact Information
Address: 2010 County Line Rd, Ridgeland, MS 39157
Phone: (601) 957-2041
Website: https://locations.krystal.com/ms/ridgeland/2010-e-county-line-rd
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Ridgeland, MS | Krystal Restaurants
Krystal is the south’s original quick-service restaurant chain located in the heart of Ridgeland, MS. Known for its signature square burgers, juicy chicken …
2010 E County Line Rd – Krystal Restaurants
Locations | All Locations | Mississippi | ridgeland. 2010 E County Line Rd. Open until 12 am. Available order modes. Delivery. Pickup. Directions · Call · Store …
Home | Krystal Restaurants
Order Now. Save time, order online. Delivery Pickup · Catering Order Now · Order Now Order Catering. Reel Good Bites! Start Order.
Reviews
Shequita Townsend
Krystals is very good when it’s right. They have their own distinct taste and flavor. They have different options on the menu like burgers chicks and dogs as well as fries pies and shakes. The food is good. The service is acceptable. The atmosphere is okay. Could stand a remodel.
… moreTrista Foster
Rushed me on speaker and burgers we made any kind of way and the fries cold (line was not long ) also hair was in my food (my hair is red fyi)
… moreMrs. Coleman
Some of the worst customer service I’ve had in my life. Very rude. African American lady long nails. Long hair ABSOLUTELY RUDE barley let you order very short rushed the heck out of us. Never had Krystal and would never return or at least not to this one. I was very polite and was asking questions due to not knowing what to order.Fire her or teach her some manners. Spent $50, and half of my burgers weren’t even full. Patties. And old cold chicken. Just close the whole store. I’m surprised you all are still open.
… moreMario Jackson
I had a very disappointing experience at this Krystal location. One of the employees (female, puffy afro with colored hair and a nose ring) rolled her eyes, ignored us, and spoke to us in a condescending tone.
She dropped the receipt and then blamed my elderly grandfather for it, even though we were polite the entire time. The behavior was unprofessional and made us feel disrespected and uncomfortable. Management really needs to address this.
… moreShe dropped the receipt and then blamed my elderly grandfather for it, even though we were polite the entire time. The behavior was unprofessional and made us feel disrespected and uncomfortable. Management really needs to address this.
Rob Davis
I’ve always enjoyed their breakfast & I was use to going to the location on State street but this particular Saturday I was off so I decided to try this one out since it was closer. I got my food & it was Hot and Fresh exactly how I ordered it. I had the sausage 3egg breakfast with grits, scrambled eggs well done w/ toast & a extra sausage. Just what I needed to get my morning started. Everything was good & most definitely will be back to catch that Hot breakfast again.
… moreNirvana Taylor
I guess these are called fresh junkyard fries lol. Never go on the night shift it’s very slow, unprofessional, and thrown together any kind of way
… moreThe PANDA Express
The food was gross and old. They definitely gave me old food. I should take them to court! I better not get sick
… moreHenry Moore
Pretty Good, always room for improvement, small wins though baby. 😉
… moreFrancine Sutton
The restaurant hours should be updated online and on the website since it closes before midnight on Friday night. The customer service is terrible at this location late night. I tried calling Saturday morning to inform them of the error of hours posted online and the employee hung up on me. Hours shouldn’t be advertised at midnight if it closes 12 minutes before. Chick-fil-A closes at 10 and accepts orders at 9:59.
… moreAllison Bradshaw
Yesterday I had the displeasure of visiting the Ridgeland, MS Krystal, and I would urge patrons to seek other restaurant options before having to deal with some of the worst customer service available.
For some context, I came to pick up an order meant to serve a group of girls in a local children’s home. The order was roughly 97 dollars, and I was handling the pick-up for a friend. The order was placed on Thursday, so the restaurant had notice about the order.
I went through the drive-through and the person taking orders had a rude tone when I pulled up to the order area. Originally she told me my order had already been picked up. She would not let me finish my sentence. Then once I cleared up my order, she shared that her system did not have my order listed. I then asked if I could show her the order information and how I was confused about how we received a confirmation, but she did not have any information on the order. I was told that there was nothing she could do (though I am sure the correct response is there is nothing she WOULD do) to try to address the issue.
As I tried to ask questions about what I could show her to prove the order was placed, whether was there anything that could be done, etc. she became increasingly more hostile. She stated that she felt like I was saying the same thing over and over, but I was trying to understand what could be done. I had a room full of teenage girls expecting lunch, and a friend who is out 97 dollars. I did not want to argue, I wanted to find a solution and make sure she understood key information like the order was placed in advance, that I was not a 3rd party delivery service (because she was telling me to contact who we ordered through… but that was on the Krystal’s online ordering system), and to generally make sure I knew how to tell my friend how to get the food or refund she would be owed if I did not receive the order.
The lady I spoke with ended the conversation with, “You are saying the same thing over and over, I told you what to do (which was to contact who I ordered through… which again was Krystal’s online), and the conversation is over, you have a great day ma’am.”
At this point, it was clear she did not intend to help me and I still had my obligations to take care of. So I went and spent 85 more dollars to purchase food for the girls, and when I was almost to the event, I received a call from my friend saying Krystal’s said the order was ready. This was roughly 20 minutes after I left the store. I explained that I already tried to pick up the order and how bad my experience had been, but she requested that I please go back because she was afraid that she would lose the money and food since the people at the store were not being very helpful. From my understanding, the woman was still unkind when dealing with my friend (who is a woman who spent years as a missionary in case you are wondering if she would have spoken to the employee in a foul tone.) Ultimately, the employee told my friend that she owed no apologies for her behavior and tone because if she doesn’t have an order in her system, then it won’t get made and she does not care what a receipt says.
To conclude the story, I picked up the food, but I could tell that I was dealing with another employee. I don’t know if she was having a bad day, thought I was trying to get one over on her, or what, but I must say I am incredibly disappointed. I have held many jobs of varying degrees of pleasantness and difficulty, and never once did I treat a customer, client, or student with such hostility. To spend almost 100 dollars and be told “Oh well you go figure this out, it’s your problem” is astounding. There was a total lack of even basic customer service, and because of her unwillingness to try to check or do anything on her end, I was then out 85 more dollars. I know this is a long story, but I want to make sure that people have a complete picture of the service they may receive, especially if they try to use the online ordering system.
… moreFor some context, I came to pick up an order meant to serve a group of girls in a local children’s home. The order was roughly 97 dollars, and I was handling the pick-up for a friend. The order was placed on Thursday, so the restaurant had notice about the order.
I went through the drive-through and the person taking orders had a rude tone when I pulled up to the order area. Originally she told me my order had already been picked up. She would not let me finish my sentence. Then once I cleared up my order, she shared that her system did not have my order listed. I then asked if I could show her the order information and how I was confused about how we received a confirmation, but she did not have any information on the order. I was told that there was nothing she could do (though I am sure the correct response is there is nothing she WOULD do) to try to address the issue.
As I tried to ask questions about what I could show her to prove the order was placed, whether was there anything that could be done, etc. she became increasingly more hostile. She stated that she felt like I was saying the same thing over and over, but I was trying to understand what could be done. I had a room full of teenage girls expecting lunch, and a friend who is out 97 dollars. I did not want to argue, I wanted to find a solution and make sure she understood key information like the order was placed in advance, that I was not a 3rd party delivery service (because she was telling me to contact who we ordered through… but that was on the Krystal’s online ordering system), and to generally make sure I knew how to tell my friend how to get the food or refund she would be owed if I did not receive the order.
The lady I spoke with ended the conversation with, “You are saying the same thing over and over, I told you what to do (which was to contact who I ordered through… which again was Krystal’s online), and the conversation is over, you have a great day ma’am.”
At this point, it was clear she did not intend to help me and I still had my obligations to take care of. So I went and spent 85 more dollars to purchase food for the girls, and when I was almost to the event, I received a call from my friend saying Krystal’s said the order was ready. This was roughly 20 minutes after I left the store. I explained that I already tried to pick up the order and how bad my experience had been, but she requested that I please go back because she was afraid that she would lose the money and food since the people at the store were not being very helpful. From my understanding, the woman was still unkind when dealing with my friend (who is a woman who spent years as a missionary in case you are wondering if she would have spoken to the employee in a foul tone.) Ultimately, the employee told my friend that she owed no apologies for her behavior and tone because if she doesn’t have an order in her system, then it won’t get made and she does not care what a receipt says.
To conclude the story, I picked up the food, but I could tell that I was dealing with another employee. I don’t know if she was having a bad day, thought I was trying to get one over on her, or what, but I must say I am incredibly disappointed. I have held many jobs of varying degrees of pleasantness and difficulty, and never once did I treat a customer, client, or student with such hostility. To spend almost 100 dollars and be told “Oh well you go figure this out, it’s your problem” is astounding. There was a total lack of even basic customer service, and because of her unwillingness to try to check or do anything on her end, I was then out 85 more dollars. I know this is a long story, but I want to make sure that people have a complete picture of the service they may receive, especially if they try to use the online ordering system.