Krystal is the south’s original quick-service restaurant chain located in the heart of Jasper, AL. Known for its signature square burgers, juicy chicken sandwiches, and hearty breakfast, Krystal has been a staple in the community for many years. Whether you’re in the mood for an early breakfast, quick and satisfying lunch or a late-night snack, Krystal is the perfect spot. With its friendly atmosphere and classic American menu, Krystal is sure to become your new favorite restaurant. So come on down to Krystal in Jasper, AL and experience the classic taste that has been loved for generations.
Hours
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
Address and Contact Information
Address: 402 Hwy 78 W, Jasper, AL 35501
Phone: (659) 213-1332
Website: https://locations.krystal.com/
Order and Reservations
Order: Order online
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Reviews
Ruthie Baldrey
Do NOT waste your money or your time! The service was great and the people are super nice but the food is disgusting. The sliders were soggy and the meat (doesn’t look real) smelled and tasted horrible. The French fries were hot and tasted good.
… moreKameron Elliott
ordered three double mini cheeseburger meals, which came to $16.24 after tax. Even though I ordered water, I was still charged for a drink—not a huge issue, but something customers should be told upfront.
After paying, the employee handed me only two mini cheeseburgers with no drink, no fries, and no receipt, and then told me the food was actually meant for the car in front of me, which had already left. I was charged $3.81 for the two cheeseburgers and then refunded, but only $3.70 was returned to my card.
When I finally received the correct order, the food looked so unappetizing that I couldn’t eat it. I understand mistakes happen, but the overall experience—from the incorrect charges to the mix-up to the poor food quality—was very disappointing. The pictures I took show exactly what I mean.
… moreAfter paying, the employee handed me only two mini cheeseburgers with no drink, no fries, and no receipt, and then told me the food was actually meant for the car in front of me, which had already left. I was charged $3.81 for the two cheeseburgers and then refunded, but only $3.70 was returned to my card.
When I finally received the correct order, the food looked so unappetizing that I couldn’t eat it. I understand mistakes happen, but the overall experience—from the incorrect charges to the mix-up to the poor food quality—was very disappointing. The pictures I took show exactly what I mean.
Cincy John
Had high hopes but after a giving a few chances the experience is getting worse. Yes, the food wasn’t the best when it first opened but new employees and equipment means growing pains. One thing that gave me hope was great service and fast service. Now that is gone and the food has not improved. I just sat in the drive thru for 20mins (only two cars), had to repeat my order at the window, was never told my total… Just stuck her hand out for my payment and then was just handed my bag and the window closed. No thank you, come back, nothing. As much as I want to say the worker had a bad attitude, it was probably because the other person ‘working’ was looking at her phone the whole time. Never bagged any food, looked up, or helped. Just on her phone. The food has not improved enough to overcome poor service. This one failed fast, even for Jasper.
… moreBillie Henson
The temperature of the food is good but the cheese on my burgers was not melted. The wings which I ordered later, were nice and hot. Service is extremely slow in the drive-thru, even though I had a mobile order each time. I was at this location at 10:30-11:00 am on a Wednesday with only one vehicle ahead of me at the time. The first occurrence, I waited 10-15 minutes after the speaker and then still told at the window to pull into the parking area to wait some more before they brought my food out to me. The second occurrence, I waited at the window for approximately 10 minutes before being given my order. They are also rather pricey for what you get.
… moreheather allore
Where to start… we ordered to dine in. the girl taking my order got the order wrong 6 times. No matter what I said she kept putting the wrong items in. It took 20 mins to get her to enter my order right. Then we get the food. Onion rings are cold. Burgers are all on soggy disgusting soaked through with grease buns. We had 8 burgers, all were disgusting. The 2 chicken sandwiches were ok, but had almost no mayo when we had asked for extra. Bathroom was dirty. Parking lot was impossible to exit as they closed the exit with a uhaul and a pickup truck. All in all it was a very disappointing experience. We thought we had a great new late night choice but after this we will not be returning.
… moreDestiny Denson
The bread was super soggy. Obviously basically everyone else has had the same experience here. For $32 my food should be close to perfect especially after waiting in a line that was all the way out to the road. Fries were fresh (could use more salt) and employees were very friendly but what’s good service if the food sucks?
… moreTim Bailey
Wife had to wait in drive thru for more than 30 minutes for online order. Asked to add ketchup. This is the most ketchup found on the slider and they did not put mustard on them. It’s getting worse at this location.
… moreSuanne Willis
I really hate to give 3 stats. I love Krystals. Check your orders… they aren’t always right. Burgers are greasy, even if indeed off the grill. Crammed into cartons, if your order is wrong they aren’t too friendly about fixing it.
… moreDesiree Brown
I ordered 12 cheese Krystal’s to go around 6:30 pm. The food was ready in a timely manner. HOWEVER my food was cold/ room temperature at best!! It definitely didn’t taste fresh, and was sloppy made!! Extremely disappointed with our first time here. There were numerous workers sitting around a table near the front entrance ( idk if they were on break or what but they most definitely shouldn’t be acting like their home by laying down,etc.). The cashier working the front register was also struggling with taking orders. I don’t see this place being successful unless it’s ran by better management. I wouldn’t recommend eating here.
… moreconstable
Terrible food experience. With it just opening you’d think the food would be perfect. For $32.00 I received a meal fit for a dog. Terrible burgers, soggy bread, no mustard, all wadded up in the box. The worst is the chili. I’ve eaten this for years but now it’s clearly canned. Taste exacty like the dollar tree chili only worse. Brown plaster. The store is clearly not being managed by “grownups”. The food presentation is awful. If this isn’t quickly corrected, they’ll follow behind popeyes, bojangles, and Freddie’s , all places where the owner takes no interest in being involved leaving it to the children to run. I won’t be back and neither will the family and friends I’ve talked to. Wake up franchise owner.
… more