Krystal is the south’s original quick-service restaurant chain located in the heart of Smyrna, GA. Known for its signature square burgers, juicy chicken sandwiches, and hearty breakfast, Krystal has been a staple in the community for many years. Whether you’re in the mood for an early breakfast, quick and satisfying lunch or a late-night snack, Krystal is the perfect spot. With its friendly atmosphere and classic American menu, Krystal is sure to become your new favorite restaurant. So come on down to Krystal in Smyrna, GA and experience the classic taste that has been loved for generations.
Longtime fast-food chain serving square burgers on steamed buns, plus breakfast items & kids’ meals.
Hours
| Sunday | 6 AM–12 AM |
| Monday | 6 AM–12 AM |
| Tuesday | 6 AM–12 AM |
| Wednesday | 6 AM–12 AM |
| Thursday | 6 AM–12 AM |
| Friday | 6 AM–2 AM |
| Saturday | 6 AM–2 AM |
Address and Contact Information
Address: 5140 S Cobb Dr SE, Smyrna, GA 30082
Phone: (404) 794-4411
Website: https://locations.krystal.com/ga/smyrna/5140-s-cobb-drive
Menu Photos
Order and Reservations
Order: Order online
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Smyrna, GA | Krystal Restaurants
Krystal is the south’s original quick-service restaurant chain located in the heart of Smyrna, GA. Known for its signature square burgers, juicy chicken …
Find a Krystal
Locations | All Locations | Georgia | smyrna. 5140 S Cobb Drive. Open until 12 am. Available order modes. Delivery. Pickup. Directions · Call · Store Details
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Reviews
Abdulselam Mohamed
Their food is great, but I experienced something terrible today.
I have just been harassed by the lady who takes Dine-In orders in their S Cobb county branch in Atlanta. She yelled at me saying WE ALREADY KNOW YOUR ODER DRIVE THROUGH! And I haven’t ordered yet! I know she said that because im a consistent customer and I usually order the same thing. But what if I want to order different thing this time? Despite telling her, she shouted over the speaker to a point it became harassment. I left without ordering and tried to call the number, but no one picked up. Tried to call their national customer support line, no one picked up. This happened on Oct 4 at around 2.20PM in they Krystal Smyrna branch. The worst place ever. They treat customers worse than any restaurant/chain I’ve been to.
If their managers are unreachable, I’d plan to file a formal complaint against this branch in cobb county. Someone’s gotta fix this garbage.
… moreI have just been harassed by the lady who takes Dine-In orders in their S Cobb county branch in Atlanta. She yelled at me saying WE ALREADY KNOW YOUR ODER DRIVE THROUGH! And I haven’t ordered yet! I know she said that because im a consistent customer and I usually order the same thing. But what if I want to order different thing this time? Despite telling her, she shouted over the speaker to a point it became harassment. I left without ordering and tried to call the number, but no one picked up. Tried to call their national customer support line, no one picked up. This happened on Oct 4 at around 2.20PM in they Krystal Smyrna branch. The worst place ever. They treat customers worse than any restaurant/chain I’ve been to.
If their managers are unreachable, I’d plan to file a formal complaint against this branch in cobb county. Someone’s gotta fix this garbage.
Monica Furr
I went to Krystal for lunch, it was a week ago this past weekend. They gave us cold food and when we asked to speak with a manager, they stated they were not in. They replaced the burgers with raw meat. We were so sick of this place, we decided at the time, we were to angry to speak with them. The service was terrible, every car in front of us was complaining about the cold food. The employees are lazy, take their time and are very rude when the food is not right. I demand the person in charge on that Saturday be fired! If we ate the burgers, we would have been sick! This is what your employees are doing. I am sure I am not the only one complaining about this location.
… moreFregina Byrd
Went in this morning for breakfast and saw a guy coming from the trash area with dreads go into the building as we’re turning thru to drive up to place our order. The sign says open. The store is fully lit as if it’s operational. We sit to order setting no one else is here yet but us, so the service is going to be easy and fresh. No such thing happened. We pulled around because we clearly have been sitting here in drive thru for 10 minutes at this point, so let’s ride around to see if he just don’t hear us calling out to him. This joker comes out to see who’s knocking on the window only to have a whole attitude and flush is off as if we know they’re closed and he’s closed. This joker yelled and swiped under his neck like we tried him. This is why they closing all these places down. Customer service suck and he’s horrible.
… moreDeVaugski MLK
I Love me some KRYSTAL’s
However this Location is by far the worst I’ve Experienced in the last 4years and counting because it’s not many Krystal’s anymore. I usually don’t Review but I’ve had enough. I Patronized this place 4/15/2025 (wed) I only encountered 4 employees. Two Staff was sitting in Parking lot. Then getting out of the car a Mother and Daughter duo who work there. The Cashier was nice. The cook/prep looked irritated to fix order. The Sign CLEARLY Stated pick5 for $5.55. They asked where did I see it ?? Ummm outside on Billboard. The two outside persons proceeded to challenge me went outside and insisted I was wrong. I politely told them my eyeballs work. Then as I questioned again they made up a story about Management however the mother of the duo workers stated she was a manager. I don’t play about my food so since I had Already Paid before looking at my charges I didn’t won’t anything happening to my order from the Ghetto situation, so I just let it Ride. However once my order arrived I told them that’s isn’t okay because it’s hard out here and everyone dollars count these days. The fake manager proceeded to get rude brush me off like o well with no sympathy or compassion. When it was time to eat the Bread was ROCK HARD , and the Chili had multiple huge lump Ground beef with Hard FRIES. Lobby was Clean. Never again!
And I Love Krystal’s. This is Unacceptable when my money is involved. This is not the 1st horrible experience at this Location. Where are the old honest and Hardworking humans at?
… moreHowever this Location is by far the worst I’ve Experienced in the last 4years and counting because it’s not many Krystal’s anymore. I usually don’t Review but I’ve had enough. I Patronized this place 4/15/2025 (wed) I only encountered 4 employees. Two Staff was sitting in Parking lot. Then getting out of the car a Mother and Daughter duo who work there. The Cashier was nice. The cook/prep looked irritated to fix order. The Sign CLEARLY Stated pick5 for $5.55. They asked where did I see it ?? Ummm outside on Billboard. The two outside persons proceeded to challenge me went outside and insisted I was wrong. I politely told them my eyeballs work. Then as I questioned again they made up a story about Management however the mother of the duo workers stated she was a manager. I don’t play about my food so since I had Already Paid before looking at my charges I didn’t won’t anything happening to my order from the Ghetto situation, so I just let it Ride. However once my order arrived I told them that’s isn’t okay because it’s hard out here and everyone dollars count these days. The fake manager proceeded to get rude brush me off like o well with no sympathy or compassion. When it was time to eat the Bread was ROCK HARD , and the Chili had multiple huge lump Ground beef with Hard FRIES. Lobby was Clean. Never again!
And I Love Krystal’s. This is Unacceptable when my money is involved. This is not the 1st horrible experience at this Location. Where are the old honest and Hardworking humans at?
Devron Ezzard
I ordered 2 Pick 5 meals and I only received 7 items ( I wish I was making that up) and my drink was one of the items they forgot . I waited close to 40 minutes for chili cheese pups with no chili, overcook sun dried hot dogs, the worst looking cheese crystals I’ve ever seen (with non-cooked cheese), none of the added ketchup I requested on the app was on my Krystal burgers, and a large soda SO FLAT that I couldn’t tell if it was my large root beer or a large mister pib unbeknownst to me, my order also came with a side of attitude.. And I had to show my mobile order on my phone TWICE and they still messed up.. This is the nicest renovated crystals, I’ve ever been to, but it’s also the worst Krystal, I’ve ever been too. POOR CUSTOMER SERVICE, LONG WAIT TIMES, AND LAZY EXECUTED FOOD. My review may be an indictment of the lazy night crew… But I’ll never know because I will never in my life come back to this location.
… moreWhitney Green
Pulling through the drive-thru to ask for some damn burgers, and i get told ‘hahaha we ain’t cooking tonight’
yall this place is a joke, and there is a reason their drive-thru is empty every single time i drive by.
please shut this awful place down. even a damn empty building would be better than this.
… moreyall this place is a joke, and there is a reason their drive-thru is empty every single time i drive by.
please shut this awful place down. even a damn empty building would be better than this.
lakita Middlebrooks
I ordered a 3 eggs breakfast.I didn’t receive a receipt. As soon as I got to the window my food was ready. Eggs was cold. I took the plate back and received burnt eggs with a smile on his face. I also received the same plate back with the cold eggs.When I talked to the lady in drive thru about the advertising of the eggs. She responded that’s what make us look bad because they don’t sell those eggs. I had to leave because I was going to be late for work. Don’t advertise something that’s not presentable. I always look at reviews on restaurant and I definitely should have looked at this restaurant.
… moreH L
Walked in around 11 AM. Stood there for a bit and no one waited on me. Meanwhile two employees are standing outside smoking on the sidewalk. Smelt like they were smoking pot. The employees looked unclean gross wearing those long dreads with no head covering …. anyway I left without ordering.
… moreCB PRODUCTION
I just went through drive through order my usual number with cheese no onion I have a onion allergy always get my Krystal with no onion I got my food I had hella onions on my food my husband tried to let them know to remake it because I can’t eat that they demeaned my food back instead of making me a fresh meal . I will never come here again I been coming here for more than 4-5 years . Manger name was mj would not give me her real name and the customer service e was horrible !
… moreUnikue
I was here the other day I had a very simple order one chic the girl gave me this chic that was sitting for hours I told her why would u give anybody something like this then she got an attitude and she told me it was old. Long story short dont go here
… more