Address and Contact Information
Address: 5911 Central Ave, Capitol Heights, MD 20743
Phone: (240) 838-5370
Website: https://usmapid.org/details/krispy-seafood-chicken-capital-heights-md-20743-ChIJaWu
Menu Photos
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Reviews
Ken Media
Here is a professional, clear, and detailed review based on everything you described — firm but not disrespectful, so it can be posted on Google, Yelp, or anywhere else:
⸻
⭐ Professional Review for Hip-Hop Fish & Chicken — Old Central Avenue, Capitol Heights, MD
I recently visited the Hip-Hop Fish & Chicken location on Old Central Avenue in Capitol Heights, and unfortunately, my experience was extremely disappointing from start to finish.
The food did not meet basic expectations. The shrimp order was advertised as 20 shrimp, but what I received were tiny, baby-sized shrimp that looked nothing like the pictures on the menu. There were also old crumbs in the box, and the overall portion was noticeably small. The fish had no seasoning, no flavor, and was tough to chew. Even the bread was hard and stale—almost like toast, but not intentionally toasted.
The sides were equally poor. The coleslaw serving was unbelievably small, more like a portion you would give a toddler, not an adult. It also had a sour smell and tasted spoiled, which raises serious concerns about freshness and food safety. Overall, it was clear the food was not freshly cooked.
When we took the food back to address the issues, the customer service made the experience worse. There was only one person working—handling orders, cooking, and dealing with customers—and he was rude and dismissive. Instead of correcting the order or offering a reasonable solution, he simply handed back the same food with an excessive amount of seasoning dumped on top. There was no apology, no professionalism, and no effort to resolve the situation.
Unfortunately, the quality of the food and the service reflect poorly on this location. The area feels neglected, and this visit left me with the impression that customer satisfaction is not a priority. This was a terrible experience overall, and I would not recommend this location to anyone looking for fresh, quality food or good customer service.
It’s disheartening that there are some people who cater to a community that they don’t respect. They look down on our community. They don’t take pride in the service, food they serve and that’s a big issue for me.
… more⸻
⭐ Professional Review for Hip-Hop Fish & Chicken — Old Central Avenue, Capitol Heights, MD
I recently visited the Hip-Hop Fish & Chicken location on Old Central Avenue in Capitol Heights, and unfortunately, my experience was extremely disappointing from start to finish.
The food did not meet basic expectations. The shrimp order was advertised as 20 shrimp, but what I received were tiny, baby-sized shrimp that looked nothing like the pictures on the menu. There were also old crumbs in the box, and the overall portion was noticeably small. The fish had no seasoning, no flavor, and was tough to chew. Even the bread was hard and stale—almost like toast, but not intentionally toasted.
The sides were equally poor. The coleslaw serving was unbelievably small, more like a portion you would give a toddler, not an adult. It also had a sour smell and tasted spoiled, which raises serious concerns about freshness and food safety. Overall, it was clear the food was not freshly cooked.
When we took the food back to address the issues, the customer service made the experience worse. There was only one person working—handling orders, cooking, and dealing with customers—and he was rude and dismissive. Instead of correcting the order or offering a reasonable solution, he simply handed back the same food with an excessive amount of seasoning dumped on top. There was no apology, no professionalism, and no effort to resolve the situation.
Unfortunately, the quality of the food and the service reflect poorly on this location. The area feels neglected, and this visit left me with the impression that customer satisfaction is not a priority. This was a terrible experience overall, and I would not recommend this location to anyone looking for fresh, quality food or good customer service.
It’s disheartening that there are some people who cater to a community that they don’t respect. They look down on our community. They don’t take pride in the service, food they serve and that’s a big issue for me.
Universal Philosopher (Space Time)
I was almost finished with my fries when behold my eyes, a got dam STAPLE. I’ve been riding pass this place for years & I never stopped to order anything from here. Shessh, I even picked up food for other people & didn’t order anything. Guess I had a GREAT reason not to. Orrrr did they do this intentionally?
… moreGazi Abu Kawser
Place is clean , customer service is good and friendly. Food good especially Fried chicken, Steak n cheese, Chicken sub, Burger.
… moreLeon Fenner
Don’t waste your money here this is not krispy krunchy chicken cooked my chicken in old grease so it was salty as hell the party wings are garbage never again
… moreJames Watson
The customer service is great and the food is always good…especially the chicken.
… moreRegina Bailey
Great chicken and their honey butter rolls, are amazing. Definitely going back.
… moreJohn Wright
There chicken is like that and there delicous biscuits dont make no type of since 7 stars from me
… moreA’nya-Rae Ebb
Talipia was small, mixed up orders but fries were good
… moreJames Wilson
It reminds me of Wendy’s when they cooked chicken, THEY THE BOMB . TOTALLY SATISFIED!
… more