Ann Kay Videos
Kae was So helpful! Wasn’t sure what I was getting; she was patient, friendly and professional. Donuts looked amazing and yummy fresh! She and adjoining were wonderful helping me fill my order. Love this place – thank you! Highly recommend.
… moreRenee Coffee
Our donuts were fresh and so cute
We got the Easter collection. All but one tho it was a rabbit that looked like it was puking I’m sure it wasn’t done on purpose.
… moreSouthern
Well first of all the drive thru was closed and has been for weeks now, apparently it’s because of not enough staff, at least that’s what I was told, but seemed to be plenty of people working in the store
when I was there. The manager on duty was being lazy is what I could clearly see. Secondly, I paid over $20 for stale doughnuts, and then only was able to get 1 hot doughnut because their machine was all messed up. Thirdly the doughnuts were tiny compared to what they used to be yet the prices are same or more now. Fourthly the chocolate was not spread evenly on the chocolate iced glazed, the doughnuts looked sloppy and unappetizing, there was just not enough chocolate which is what I paid for. If I were the owner, I’d not be too happy with how this particular store is being run, hopefully they see this review and look into this, it’s not the first time
I’ve experienced this either, and I know others who say the same thing. Y’all are too expensive Krispy Kreme to not be producing better quality and service to customers.
… moreJustice A.
I went around 8:00pm, and the doughnuts were not fresh. The glaze tasted like the KK doughnuts that you purchase from the grocery stores. I expected to have KK freshness when going to the actual establishment. I was disappointed. However, the customer service was top notch.
… moreSophia Dawkins
Their website and Google states that they close at 10 PM I got to the krispy kreme at about 9:50 PM. By the time I finished checking my app for coupons, the door was locked at 9:53 PM. I knocked on the drive through window and asked, why did they close early? I was told by the sales associate, and the supervisor that they close daily at 9:55 PM. It’s so they can start cleaning and pulling their cash drawer. I was very disappointed after coming off a seven hour drive from florida. While writing my review, I saw at least four of the cars that also wanted krispy kreme up until the minute that is supposed to close. I have been a fateful crispy cream customer since the age of five when my mother used to work for the company. I absolutely would not trade them for dunkin’ donuts, but thinking of an alternate due to this disappointment.
… moreTelly Moody
Online ordering was quick and easy however I was not impressed with the new featured items. The strawberry is not strawberring. Kids were super excited until they seen them. My youngest said look they did three pretty
… moreM S
I get donuts about three or four times a month. Usually, there’s a young man who works the window who is very courteous and professional. Today there was a girl there who refused to take my cash. A $50 bill. I handed her the 50 for $35 owed. She reached out, grabbed it then let it go saying she couldn’t take a 50 and it got caught in the wind. I asked to speak to the manager, and he would not even speak to me! Slammed the window in my face!
… moreShelly Fuller
Shout out to Nicole and Ka and Dennis! Thanks for excellent customer service this morning and going above and beyond to help me! I cannot wait to share the hats with the kids in our program! You guys were incredible!
… moreGeorge Murray
I try to once again after I said I wouldn’t, I got the offer for dozen supposed to be $20.59. she tells me I can get whatever I want and it’s $5 off, she’s ringing it up and adding extra $0.40 this one $0.40 that one and everything else no it’s it’s a dozen right here this is what it’s supposed to be and it’s $20.59 it’s not extra because you put something in there that’s not supposed to be in there for the price. Don’t tell me I can get anything I want for the 2059 and then start out an extra prices on it I wanted a dozen that was in the offer of the new donuts. I’m done with Krispy Kreme
… moreCarolina Girl
Picked up 3 glazed doughnuts yesterday. They were not fresh. Definitely didn’t taste like they were made the same day. They tasted like 2 day old doughnuts. This was the first time I’ve experienced this at any Krispy Kreme.
… more