Angie Boger
What a wonderful general manager, Nick! We had a Minecraft-themed birthday party for my two grandchildren yesterday, and I ordered 3 dozen Minecraft donuts from Krispy Kreme in Hickory. Nick called on Saturday morning to make sure everything was ready when I arrived—an hour away from home! Alisha was the decorator and did an amazing job. Thank you both so much! The children loved them and ate every single one! ❤️
… moreBrandy Sturgill
Amazing customer service! Called to see if they had any football doughnuts for the Panthers game today. They were out, but offered to make some for us and have our order ready as soon as we needed it!
… moreray gwinner
Plenty of Donut choices and well maintained. Did get wrong coffee ☕️ had to reorder. Donuts were good and fresh.
… moreDustin Powell
We come here for their holiday themed donuts and was excited when we seen they had Christmas ones. Unfortunately these were not up to their normal standard. Still taste great, but was let down on the appearance.
… moreJunior
We were here at 11:30am, and online it states close at 12pm. There were a lot of cars lined up and they were closed. Do you respect the hours or no?
… moreNathan White
Every time that we work with Krispy Kreme and their employees, they are always very personal and professional! Krispy Kreme has never put out a bad product, and it makes it even better whenever you are dealing with real people who work with you and want to help you in anyway that they can!
I cannot recommend this location and their management team enough!
… moreBillyandHeather Carswell
Thank you for the phenomenal service provided for my daughters wedding. The donuts were a huge hit and everyone loved how they were decorated!!! Everything was made on time and you even accommodated my second large order when some of the first set were attacked by ants ♀️ we already loved our Hickory Krispy Kreme but after this weekend we won’t be going anywhere else! You guys are the best!!!
… moreEvan
Came here to get a $12 spotlight dozens, a free donut with purchase since I had just downloaded the app and had a reward, and hopefully a free hot now donut if the light was on. It was 7:25 and the hot now light wasn’t on, my app reward didn’t take, and the dozen didn’t ring up for $12. The spotlight dozens presentation was sloppy as well.
… moreDim Foggy Headlights
“Krispy Kreme doughnuts in Hickory never disappoints. From the moment you walk in, the smell of fresh donuts says it all. The donuts are always light, warm, and melt-in-your-mouth good—especially the original glazed when they’re fresh off the line. The staff is friendly, welcoming, and keeps things moving even when it’s busy. The store is clean, well run, and has that classic Krispy Kreme feel that brings back great memories. Whether you’re grabbing a quick dozen for work or treating yourself, this place delivers quality and consistency every time. A true classic that still does it right.”
If you want it shorter, more enthusiastic, or more casual, I can tweak it instantly.
… moreMacy
Placed an order for a dozen donuts at 10:31 PM on August 22nd, 2025 with pickup before 11 PM closing. When I arrived at the drive-through, I received what appeared to be my complete order from staff who seemed distracted and unprofessional.
When I got home and opened the box, I discovered I had only received 6 donuts instead of the dozen I paid for – specifically missing all the pumpkin cake donuts I had ordered. This wasn’t discovered until after I left because I reasonably expected to receive what I paid for.
The staff’s behavior at the window was concerning – they appeared to be watching my reaction rather than focusing on customer service, and seemed already checked out for the evening despite still being open.
Receiving 6 donuts out of 12 is unacceptable regardless of how close to closing time it was. I have visited Krispy Kreme many times and have never had such a poor experience with such inexperienced, unprofessional associates. Hope this was an isolated incident, but wanted other customers to know to check their orders before leaving.
… more