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Longtime chain serving a variety of donut flavors & shapes, plus coffee & frozen drinks.
Address and Contact Information
Address: 2822 College Rd, Wilmington, NC 28412
Phone: (910) 799-1560
Website: https://krispykreme.com/location/wilmington?y_source=1_MTE4OTgwNTMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Order and Reservations
Order: Order online
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Enjoy Krispy Kreme Doughnuts stop in your nearest shop or order online for pick up or delivery to experience fresh doughnuts or coffee any day of the week.
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Reviews
Nicole Sanders
Krispy Kreme is one of those classic places that can be absolutely amazing—if you time it right. The key is to go first thing in the morning, bright and early. When you catch the donuts fresh, warm, and just made, the experience is unbeatable. There’s nothing like a fresh Krispy Kreme donut!
However, if you go later in the day, many of the donuts come straight out of the refrigerator, and that really takes away from the magic. The texture and flavor just aren’t the same once they’ve been chilled.
I do love their specialty and seasonal donuts—they’re always fun and creative, and we like to stop in as a special treat for things like good grades or little celebrations. This location isn’t the absolute best I’ve ever been to, but we will definitely continue to order from there for special occasions.
… moreHowever, if you go later in the day, many of the donuts come straight out of the refrigerator, and that really takes away from the magic. The texture and flavor just aren’t the same once they’ve been chilled.
I do love their specialty and seasonal donuts—they’re always fun and creative, and we like to stop in as a special treat for things like good grades or little celebrations. This location isn’t the absolute best I’ve ever been to, but we will definitely continue to order from there for special occasions.
Chelsea Jewell Russell
We don’t go often but when we do we go all out for holiday themed donuts! Also grabbed a pumpkin spice latte and it was delicious. The donuts were good and well decorated! The staff was super friendly too
… moreCindy Steiner
I love KK so much, but I’ve been there at 6:30am twice in the past 2 weeks and the service was horrible. I’m sure they are understaffed and the staff they do have is underpaid so I don’t fault the staff. But the first time I had to wait 10 minutes for anybody to help me and the second time I walked out because even though I was the only customer in both the store and the drive thru, nobody came to the front. I have fond memories of KK from childhood so I’m a big fan but goodness gracious this store needs more help.
… moreTricia Sutherland
It’s really a shame that this is the only location near Wilmington. No one says anything to you in the drive through unless you initiate the conversation first and even then they tell you to “hold on.” This has now been my experience twice. Once I ended up just going inside. The second time I had placed a mobile order and after waiting at the speaker box for 10 minutes I finally just told them I am coming to the window. I sat at the window waiting again for another 10 minutes. There was NO ONE else in the drive through and 1 customer inside. Absolutely unacceptable management.
… moreKayle Tesh
On top of having a skeleton crew that is unfair to the employees, the cashier was extremely rude. The 1 star however is for the extremely disgusting, bitter, horribly inedible excuse for kreme filling they have inside the sorting hat doughnuts, which they are charging nearly $5 for. All I can taste now is bitter… please take more care when mixing the cream with food coloring, as that is just pure awful! As a former employee for the flagship store before JAB bought the company, this is a bit heartbreaking to see how little care is left in an industry that started in Nc. First time I’ve ever not finished my doughnut.
also, don’t pause mid-order to go and rant to your coworker about the customer… what are you doing??
Edit: after speaking with manager about the cream that they do still make in house, they had zero concern. Maybe don’t buy your kids the Harry Potter doughnuts as they are utterly disgusting, and they have no interest in fixing their batch of “bitter” cream.
… morealso, don’t pause mid-order to go and rant to your coworker about the customer… what are you doing??
Edit: after speaking with manager about the cream that they do still make in house, they had zero concern. Maybe don’t buy your kids the Harry Potter doughnuts as they are utterly disgusting, and they have no interest in fixing their batch of “bitter” cream.
Santiago Burgos
This Krispy Kreme was fantastic. Donuts were warm and fresh. We made it for hot-light hour. Everyone enjoyed the donuts. Cashier was very friendly. Bonus was free donuts due to free donut day.
… moreTodd Swank
Drove to the drive-through waited 10 to 15 minutes. 2 cars ahead of me and nobody was served. Used the app and ordered, went inside to pick up order and they didn’t have the product in stock that I paid for. But they did make a management decision to substitute. I’ll be back. Needs improvement, staff most likely. Donuts were not fresh.
… moreStephen Jones
I’m reviewing this based on today’s visit. Normally, this place is awesome and have never had an issue until today. Used the app at the drive through for the points. Cashier had no clue how to handle it (just use the hand held scanner). The biggest issue with today’s visit was the quality of the donuts. Way too much glaze and it never even touched the bottom of the donuts. I like glazed but come on! Even someone with no training could look at these and figure out it’s not right.
… morewillie mnatzakanian
Today was my last visit to ILM KK as my points have run out. I go mostly 7a and the selection is weak. I expect more than 2-3 varieties and while the folks are pleasant. Not the way I’d run a business. Thank you .
… moreAlexander Love
They’re always out of the good doughnuts way too early on in the day. I’ve never seen a Krispy Kreme that runs out of doughnuts this much this early on in the day. They will run out of specialty doughnuts before 5pm and won’t make anymore. Worst Krispy Kreme location I have ever seen.
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