Casual eatery serving traditional Greek dishes plus American fare such as ribs, hot dogs & burgers.
Address and Contact Information
Address: 401 E Dundee Rd, Palatine, IL 60074
Phone: (847) 991-3088
Website: http://www.kostasgyros.com/
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Kosta’s Gyros
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Reviews
However, our experience was far from pleasant. We arrived, ordered, and after only 5 minutes, three people appeared who seemed to know the man I assume was in charge—a thin Hispanic man with a graying mustache. He greeted them effusively, seated them, and promptly brought them an extra-large order of fries. They happily waited for their food (around 5 minutes), which I never saw that they paid for.
Meanwhile, my family and I were left waiting over 30 minutes for our cheeseburger combo and two orders of chicken kebab dinner. During this time, they served over five families who arrived later, along with fries, soda, chicken, and hamburgers to each of them. It was clear that this man was prioritizing his relatives over our orders.
Frustrated, I approached him to inquire about my order. He simply told me to wait because the chicken kebab was frozen and would take longer. However, he offered me the cheeseburger, which was already ready and completely cold and hard after waiting for 25 minutes. No one had informed me that it was ready!
Finally, the kebabs arrived, and they were disgusting. They were full of grease, cold, and the potato wedges were soaked in old oil. The fries accompanying the burger were undercooked. To add insult to injury, the salad they served in small containers was moldy. We threw away the food and left the restaurant.
We will never return to Kosta’s. I hope the owner reprimands this person who only paid attention to his family and happily ate without paying for their food.
What really stood out to us, though, was the customer service. We weren’t sure what time they closed, but we noticed the staff starting to clean up. When we asked one of the chefs if they were closing, instead of saying yes or no, he kindly responded with “What can I get for you?” and reassured us that it was completely okay to place another order. We were ordering food for family at home, and his kindness and professionalism genuinely took us by surprise—in the best way.
In my opinion, this place has the best gyros around, and the staff is incredibly kind and accommodating. Thank you for staying a little later for us and for such wonderful service. We’ll definitely be back!
My thoughts are that like many Chicago/Greek grills, the Gyros here definitely are the bomb. The food in general is good all around but the Gyros are excellent.
I can’t say that I’ve tried every Chicago grill or Greek restaurant in Chicago and the suburbs but I really like Kosta’s. Moist, soft and the meat is seasoned just right and not too salty.
Prices still seem reasonable for what you get, I love the dining room vibe which is kept very clean and the service was on par like most competitors I’ve been to.
If ever in the area, I’d definitely stop back in for another delicious monster Gyros sandwich!
The Servdry Carpet Cleaning crew just stormed Kostas, and it was a total shutdown! Good day from pressure—when we aren’t obliterating stains, we’re fueling up on the Heaven’s Best food in the entire region. This wasn’t just lunch; it was a high-velocity flavor strike that left the team recharged and ready for war!
This meal is the ultimate Neighbor Proof Marketing for the Palatine food scene. If you aren’t eating here, you’re losing. The quality is undeniable, the impact is immediate, and the taste is legendary!
The Elite Review Strike
”The Servdry Carpet Cleaning team just fueled up at Kostas, and it was absolute perfection! Truly Heaven’s Best food around—same level of excellence we bring to your floors. This place is Neighbor Proof Marketing in edible form; one look at their plates and you’ll be sprinting through the door. Palatine’s finest, hands down!”
1-31-2020 updated. Four stars to give stars. The restaurant runs like a well oiled machine. Foods fantastic like always. Yes you are paying a little extra. But I’m going to say that there’s absolutely nothing I’ve had from there that’s just ok. Literally everything we’ve tried is well above average to excellent. Expect longer than usual waits during peak hours….