Address and Contact Information
Address: Blvd. Kukulcan Km 10.5, Punta Cancun, Zona Hotelera, 77500 Cancún, Q.R., Mexico
Phone: +52 998 848 7800
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Reviews
Sabohat Hakimova
We was spending our vocation at Grand Park Royal at Cancun for a week.
It is beautiful location, amazing view and very helpful staff.
Hibachi show was performed by William.
What a show, you must see it!!! We went twice to see it. He is very talented.
We was traveling all the way from NY to see a paradise place and we see it.
Thanks so much William ti make our dinner special
♥️
… moreIt is beautiful location, amazing view and very helpful staff.
Hibachi show was performed by William.
What a show, you must see it!!! We went twice to see it. He is very talented.
We was traveling all the way from NY to see a paradise place and we see it.
Thanks so much William ti make our dinner special
♥️
Rafael Luiz Emiliano Ferreira
At check-in, we were informed that dining reservations were unnecessary, yet we were not warned about the one-hour wait times. We believed an all-inclusive resort would have the capacity to handle its guest volume, but it clearly does not.
While the food quality is mediocre, hunger makes it palatable after waiting over 60 minutes for a table. It became clear that non-members of the vacation club (which is aggressively marketed) are treated as a burden rather than guests. Furthermore, the dishes are poorly portioned and show a lack of care in preparation.
… moreWhile the food quality is mediocre, hunger makes it palatable after waiting over 60 minutes for a table. It became clear that non-members of the vacation club (which is aggressively marketed) are treated as a burden rather than guests. Furthermore, the dishes are poorly portioned and show a lack of care in preparation.
Johan Björefeldt
Asian restaurant offering dinner of many different Asian cuisines (Japanese, Chinese, Thai, …) inside the Grand Park Royal resort, including a Hibachi show. Everything we tried was fine, none of the dishes were great. It really is a mish-mash of different culinary experiences, none of which are perfected. The Peking duck was the best dish we tried. The Hibachi show is fine, but a bit short and unimaginative. I imagine it’s great for kids though. If you’re at the resort make sure to try this restaurant, but don’t make it a priority. The international buffet and the Mexican restaurant are both better for dinner.
… moreOmar Abdrabou
This is more of an Asian restaurant, and I can say it’s one of the best restaurants in this resort. We only ate once and since you need a reservation it was not very easy to plan. Food was pretty good and service was also fine even though they were a bit inflexible when it comes to accommodating any requests out of their manual. The chef was cooked our food was cool and got the kids excited with his show. Desserts were OK but nothing to get excited about at all. All in all it wasn’t a bad experience.
… moreMartin Arganaraz
Very nice decorated Asian cuisine inspired restaurant. We tried a la carte optio , the vegy pokebol and the vegy ramen… Very disappointed: the ramen wasn’t a ramen, the noodles were angel rice and the soupe was tame and bland, the tofu friend was not fried just bland chopped tofu. The poebol was cold and the rice was undercooked.
If you love Asian cuisine this place isn’t for you.
The 1h wait is not worthy.
The staff is very nice, professional and friendly but the food is not at their service level.
… moreIf you love Asian cuisine this place isn’t for you.
The 1h wait is not worthy.
The staff is very nice, professional and friendly but the food is not at their service level.
Jeff Haney
Nice interior and Daniel was a great server.
The appetizers, shrimp yakisoba, and dessert were good. The pad thai was a terrible sweet goopy mess.
2nd night – Carlos on the hibachi grill has serious skills. He gets 5 stars for the show and food.
… moreThe appetizers, shrimp yakisoba, and dessert were good. The pad thai was a terrible sweet goopy mess.
2nd night – Carlos on the hibachi grill has serious skills. He gets 5 stars for the show and food.
Kait Chen
Super clean! Juilo Cesar was an amazing server, very accommodating to all of our needs and asks, very fast service and cleared our table right when we finished our food!!!
… moreKent Lee
Good and atmosphere was very nice. Yemily was very nice and on top of our orders. Hibachi grill was awesome and fun. Octopus was amazing. Best I ever had. Very friendly staff. One of the best restaurants at the Grand park Royal
… moreLevi Blount
This restaurant is part of the hotels all-inclusive feature. It offers both a table service and a hibachi dining experience. We ate here twice and the food is very nice. The table service was great, lots of choice of very nice food. The starts are fantastic, all be it small, but being all inclusive, just order more. So you may be wondering, why then only two stars. This boils down to the manager! Rude, and disrespectful. On our second visit, we booked the hibachi table. It’s a set course and over in 30 min! Sushi to start and chicken/beef/shrimp fried rice for main. No dessert and not much of a show. After it was done, we were still rather hungry. Small portions. So we politely asked at the host desk with the manager if we could get an open table as we were still hungry. The restaurant was 1/3 full at best, and plenty of staff. I’d already asked a waiter and he said yes, but asked me to check with the manager. When we did, he started to make a private phone call on his cell while I was asking him “we’re still a little hungry, could we get an open table?” Answer “no” while he was on the phone. “No” I replied. “No, we’re busy, you’ve already eaten!” “But Sir, we’re still hungry and this is an all inclusive resultant.” “No, you’ve eaten.”
I was shocked by this and didn’t want to continue the conversation, so left. What a sour taste this left in our mouths. The wait staff, and the food are great. But the Hibachi was rather underwhelming, and the manager was a ****.
… moreI was shocked by this and didn’t want to continue the conversation, so left. What a sour taste this left in our mouths. The wait staff, and the food are great. But the Hibachi was rather underwhelming, and the manager was a ****.