

Hours
| Thursday | 4–9 PM |
| Friday | 4–9:30 PM |
| Saturday | 4–9:30 PM |
| Sunday | Closed |
| Monday | 4–9 PM |
| Tuesday | 4–9 PM |
| Wednesday | 4–9 PM |
Address and Contact Information
Address: 1000 Highland Colony Pkwy #6001, Ridgeland, MS 39157
Phone: (601) 957-3753
Website: https://koestlerprime.com/
Menu Photos
Order and Reservations
Reservations: koestlerprime.com
Photo Gallery
Related Web Results
Koestler Prime – (601) 957-3753
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Reviews
Before arriving at the restaurant today, I called to confirm whether outside cake was allowed. The young lady informed me that there was a $30 service charge. I then asked her to confirm my reservation since I hadn’t received a reminder.
She informed me that she couldn’t find a reservation under my name. She asked if it could be listed under a different name, but I declined. She then asked me to send a screenshot of the pending reservation, which I did. I recounted my conversation with the gentleman who had called me. She informed me that no men take reservations and suggested that it could have been the owner or another gentleman.
I expressed my disappointment, as my son had been eagerly looking forward to this celebration for weeks. Since several guests were already there, I decided to go inside and speak to a manager. Upon arriving, I was greeted by several hosts, and one lady introduced herself as a manager. I explained the situation, and she informed me that I hadn’t spoken to anyone there, especially a man, because they prefer not to make reservations. She also said that I had spoken to all the hosts, though I had only spoken with one.
I was very disappointed with her unprofessional behavior and the fact that she had shared my call with everyone. I explained that this would have been easier to accept if it weren’t my child’s birthday, and he had been eagerly anticipating it for weeks. However, she informed me that they do allow child birthday dinners, which made the situation even more confusing. This isn’t my family’s first time patronizing this restaurant. We don’t visit frequently, but we make it a tradition to celebrate our birthdays here every year.
This certainly wasn’t what I had in mind for my child’s birthday, and it won’t happen again. There was no acknowledgment of the mistake, and she treated me as if I were crazy. I assure you that I’m not that person, and I know better than to waste my hard-earned money on businesses or individuals who treat me with disrespect.
Front of house/servers are young and inexperienced. Our server did not tell us the special but the server for the adjacent table did tell his table. Young man cleaning our table did not want to make two trips so piled plates, glasses, baskets, etc into his arms. It was comical. Then he did tbe same to the table next to us and promptly dropped everything into the floor.
Bat and bar backs seem to be competent tho.
I’d go back in the end.
I expected an upscale restaurant since I had to make a reservation and read the dress code.
However, the service and food way surpassed all of my expectations. My waitress was friendly and knowledgeable.
I ordered the tenderloin tips and they were perfection.
And I have to say the bread pudding was one of the best I have had in Mississippi.
Fortunately for me, I didn’t use all of my gift card. So I will be dining at Koestler Prime again soon.
What was concerning was the inconsistency in enforcement. At the same time, another guest was seated inside wearing a large Ole Miss sweatshirt, which appeared to contradict the stated policy.
No clarification was provided, and no effort was made to handle the situation professionally or respectfully. The lack of consistency and communication resulted in an uncomfortable and disappointing experience.
Clear, fair, and consistent application of policies is essential for any establishment, particularly one positioning itself as an upscale dining destination. Unfortunately, that standard was not met.